Our jobs board is constantly changing with new jobs being added every day. If you would like to apply for any of the jobs we are advertising, please be in touch with your Work Avenue adviser or contact Yael yb@theworkavenue.org.uk stating which role you are interested in.

To advertise a vacancy, please click here. 

• Permanent
• Full time

Contract Type

Permanent

Hours

Full time

Location

North West and North East London, & Bushey in Hertfordshire, as required.

Sector

Health & Social Care

Salary

£35,000

Closing date

22nd September 2025

Hours: 35 hours per week. 

The salary includes up to 35 hours per week full time or up 28 hours per week part time (which may include weekends), and up to 6 overnight shifts per 4-week period – final details by agreement following recruitment process. We can also offer a weekend-only part-time option, to include two or three nights by agreement.

ROLE INFORMATION

 Job Purpose

1. To provide assistance and emergency assistance for tenants as required.

2. To act as a “good neighbour” and provide peace of mind for the tenants and their families.

3. To encourage, promote and enable independence for tenants.

4. To ensure health and safety of JBD buildings at all times.

 Key duties

The House Manager’s duties are many and various and include the following:

1. Working as part of a team providing an onsite presence in line with JBD 24/7 services.

2. Monitor and carry out call round for all tenants who wish to be contacted.

3. Deal with tenant concerns and any complaints

4. Share rota duty with the other House Managers using our 2-week rota which includes sleeping nights when working in our fully equipped guest suite.

5. Respond to alarms using the warden call system.

6. Give emergency help and general assistance in case of accident or illness until the help of local services and/or a relative can be obtained.

7. Keep accessible records of essential services, support plans, ambulance forms, relative’s records, GP’s numbers etc. for all tenants.

8. Comply with Health & Safety requirements regarding inspections, fire alarms, warden call system etc.

9. Provide a link between the tenants and a variety of other services (such as Local Authority health and social services) as required.

10. Raise concerns if tenant care needs are not being met.

11. Co-ordinate use of weekly JBD shopping service for tenants.

12. Record all incidents on our housing management system, HomeMaster.

13. Provide a full handover at the end of the shift.

14. Carry out Start of Tenancy Visit with each tenant soon after they move in, and review this 6 weeks later with the Tenancy Support Advisor and the tenant. Review this at least annually.

15. Complete Tenant Vulnerability to Fire Risk Assessments, PEEP forms and all other relevant tenant documentation at least annually with all tenants.

16. Attend twice yearly tenant forums together with members of other teams and JBD management to provide tenants with opportunities for participation in the running of the building.

17. Liaise and work with the Tenancy Support Advisor for the benefit of the tenants.

18. Work with the Community Engagement Team to support tenants arranging events and activities within our buildings.

19. Report and monitor communal repairs and repairs within tenant flats.

20. Line manage the cleaning team on site.

21. Support Lettings Coordinator with viewings of void flats.

22. Address nuisance issues and low-level anti-social behaviour among tenants.

23. Liaise with Maintenance team and external contractors when they are on site.

24. Manage building access and car park issues.

 General Information

Jewish Blind and Disabled offer the provision of self contained flats, for vision impaired and/or physically disabled people of all ages. We do not offer nursing services or welfare services. The House Manager will be required to assist tenants to feel safe and secure, and make our tenants feel confident there is someone they can call on when they need to House Managers are expected to support their partner House Managers and to foster good working relationships. A Tenancy Support Advisor is available for the House Managers to call on if they require support for individual tenants. The House Manager and Tenancy Support Advisor should work together. A Community Engagement team supports tenants and volunteers to arrange activities in our buildings. Encourage Tenants to support and promote JBD fund raising events. The post is predominantly lone working.

REQUIREMENTS

The applicant must

• be able to efficiently undertake the objectives and duties of the post as set out above.

• have a high level of computer literacy

• be loyal, confidential and discreet

• have good organisational and administration skills

• be self motivated, proactive and able to work on own initiative and use own professional judgement when required

• be conscientious and punctual

• be flexible and adaptable

• be able to undertake other duties as required

• have an understanding of the values and objectives of Jewish Blind & Disabled.

For more information and to be personally recommended for the role, please contact yb@theworkavenue.org.uk

Code: J-02+

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