Domestic Abuse Support Worker (Maternity Cover)

Green Lane Masjid & Community Centre

CONTRACT TYPE: 15 hours, fixed-term (maternity cover)

REPORTS TO: Senior Welfare Project Manager

SALARY: £23,850 – £25,000 pro-rata (dependent upon experience)

LOCATION: Green Lane Masjid and Community Centre

BACKGROUND TO GLMCC:

Green Lane Masjid and Community Centre is a leading UK mosque situated in the heart of Birmingham serving
the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its
mission of inspiring, educating and serving through its educational college, outreach work, welfare services,
youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands

1.  PURPOSE OF THE ROLE:

As the Domestic Abuse Support Worker, you will provide vital support to individuals affected by
domestic abuse. You will play a central role in delivering culturally-sensitive, faith-based, and
trauma-informed care to victims of abuse, particularly within the Muslim and BAME communities.
This position is ideal for someone who is passionate about empowering victims, fostering
resilience, and connecting individuals to safety.

2.  MAIN RESPONSIBILITIES FOR THE ROLE

•  Deliver a safe, confidential, and empathetic drop-in/phone-in domestic abuse support service.
•  Manage a caseload of domestic abuse clients using a structured referral and case

management system.

•  Provide both emotional and practical support to individuals affected by domestic abuse.
•  Organise and deliver workshops to raise awareness of domestic abuse within the local and

wider community.

•  Provide training and awareness sessions for GLMCC staff and volunteers.
•  Build and maintain partnerships with external agencies to enhance support pathways and

referrals.

•  Promote the domestic abuse service through social media, content creation, and outreach.
•  Respond to general enquiries and correspondence in a professional and timely manner.
•  Support the development of service strategy, feedback systems, and safeguarding

frameworks.

•  Contribute to the planning and coordination of domestic abuse-related campaigns and

calendar events.

•  Any other duties commensurate with the role and organisational needs.

3.  PERSON SPECIFICATION (EXPERIENCE, ATTRIBUTES & QUALIFICATIONS)

CRITERIA

ESSENTIAL/
DESIRABLE

EXPERIENCE:

1.

2.

 Minimum of 1 years’ experience in a similar role supporting women and children
affected by domestic abuse
 Experience managing a domestic abuse caseload

DESIRABLE

DESIRABLE

4.

5.

6.

7.

3.

 Experience of working within BAME and/or Muslim communities

 Experience in monitoring and recording support work, including maintaining
accurate case notes
 Experience conducting risk assessments and developing safety plans with service
users

ESSENTIAL

ESSENTIAL

DESIRABLE

 Experience delivering training, awareness workshops, or educational content
Desirable

DESIRABLE

 Working knowledge of safeguarding principles and local authority referral
processes

DESIRABLE

ATRIBUTES:

8.

ESSENTIAL

Strong understanding of the cultural and religious sensitivities surrounding domestic
abuse in Muslim communities

9.

 Solid understanding of risk management and safeguarding frameworks

ESSENTIAL

10.   Excellent communication, interpersonal, and active listening skills

 ESSENTIAL

11.   Ability to maintain confidentiality, manage difficult conversations, and exercise

ESSENTIAL

sound judgement

12.   Ability to work independently as well as part of a wider welfare team

ESSENTIAL

13.   Compassionate, organised, proactive, and non-judgmental

14.   Commitment to the aims and objectives of GLMCC

ESSENTIAL

ESSENTIAL

QUALIFICATIONS:

15.   IDVA (Independent Domestic Violence Advisor) qualification or equivalent

DESIRABLE

16.   Educated to A-level standard or equivalent

17.   Training in safeguarding

ESSENTIAL

DESIRABLE

18.   Training in working in a psychologically informed environment or trauma informed

DESIRABLE

care

19.   IT proficient in MS Office (Excel, PowerPoint, Outlook)

ESSENTIAL

20.   Fluency in a community language (e.g., Urdu, Bengali, Arabic, Somali)

DESIRABLE

4.  BENEFITS

•  Enjoy 28 days of annual leave, inclusive of public holidays.
•  Additional days off for Eid.
•  Discounts on GLM educational courses.
•  Free Madrasah places for your children.
•  Additional leave for Hajj or exceptional circumstances.
•  Continuous professional development tailored to your role
•  Conducive working religious environment.
•  Shariah-compliant pension offered.

DISCLAIMER:

This job description is only a summary of the typical functions of the job, it is not an exhaustive or
comprehensive list of all possible job responsibilities, tasks, and duties. Due to the nature of the
role, the responsibilities, tasks, and duties of the jobholder might differ from those outlined in the
job description. Other duties, as assigned, might be part of the job. Ultimately, all post holders at
Green Lane Masjid and Community Centre are expected to be working to the best of their abilities
seeking the pleasure of Allah (SWT).

Applications for this role will be accepted until Friday 17th October 2025

To apply, please email your CV and a covering letter to HR@greenlanemasjid.org