Citizens Advice Braintree & South Essex Limited
24,982 per year
Swansea Neath Port Talbot
Full-time
28th September 2025

Generalist Adviser

Apply before 11.59pm on 28 September 2025.

Job summary

  • Salary
  • £24,982
  • Location
  • Swansea Neath Port Talbot
  • Workplace
  • Hybrid working
  • Contract
  • Permanent
  • Hours per week
  • 37

How to apply

You can check for more information and how to apply.

Interviews will take place on 3 October 2025.

About the role

We need a generalist adviser who can deliver advice across a range of subjects to help people find a way forward by providing accurate, tailored and effective information and advice.

Specific requirements:

- Experience delivering advice with a particular focus on benefits, and debt as well as housing, employment, immigration, discrimination, and family issues.

- Managing workloads and prioritising tasks

- What you can bring to our organisation

You will also have strong IT skills and be able to communicate clearly and effectively face-to-face, in writing and over the phone.

Trainees will be considered must it is beneficial to have prior knowledge and awareness of current debt and benefits areas

Generalist Adviser - Citizens Advice Braintree & South Essex Limited | Work In Charities