DOGS TRUST
50,000 per year
London
Full-time
21st November 2025

Business Analyst

Are you an IT professional who has experience in business analysis and is passionate about improving animal welfare?

We’re looking for an experienced Business Analyst to deliver a variety of projects across the organisation, at a time of exciting change.

What does this role do?

As Business Analyst, you will:

  • evaluate business processes, gather requirements, identify areas for development and implement solutions to problems,
  • work closely with stakeholders across the organisation to prioritise initiatives and determine the impact of proposed changes, collaborating with the IT Project Manager to complete any business analysis work required,
  • define and work to high business analysis standards at all times, and be accountable for the success and quality of any business solutions implemented.
  • collaborate with architects. software, data and test engineers to translate the needs of the business, understand impacts and ensure that solutions meet business and strategic needs.

What skills and knowledge do you need?

To be successful in this role, it is critical that you have excellent analytical and conceptual thinking skills, and proven experience of these skills in a previous role. You’ll also need to be an excellent communicator, with strong verbal and presentation skills, with the ability to deliver messages clearly to influence stakeholders from all corners of the organisation. You will be confident performing data and impact analysis and will have an aptitude for simplification, attention to detail and continuous improvement.  Additionally, you’ll understand the critical importance of confidentiality in relation to key projects and be resilient to change in a fast-moving environment.

Experience of working for a charitable organisation and working with Salesforce CRM would be advantageous. 

You will have the opportunity to work on a wide range of projects including exciting new innovative change and ongoing improvements, adaptability is key.

What does this team do?

The IT department is responsible for the ongoing management and development of critical business systems that contribute to the overall success of Dogs Trust activities. The focus of the Business Analyst role will be working with their assigned Business Partners to identify, shape and sponsor existing and new transformation projects, business as usual initiatives, and continuous improvements across Dogs Trust to support the realisation of the DT Strategy.

We operate a flexible hybrid working model but some attendance to our London Head Office will be required.   Please note we are recruiting for both permanent and fixed term positions. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Documents

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at

jobs@dogstrust.org.uk. We're here to support you every step of the way.

Business Analyst - DOGS TRUST | Work In Charities