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We’re looking for someone organised, steady under pressure, and good with people to lead our Adaptations Administration team at West Wales Care & Repair.
Agency: West Wales Care & Repair
Location: Haverfordwest
Salary: £23,000
Hours: 30 hours a week
Closing date: 04/01/2026
These are a few of the key duties of the role, please refer to the role profile for more:
- Lead and develop the adaptations administration team, monitoring performance to ensure the service meets customers’ needs and funding requirements.
- Lead the team in the delivery of all administration functions that support the business, specifically in the delivery of a first point of contact service for customers.
- Monitor and review relevant performance data to continuously improve customer service and ensure required outcomes are achieved.
- Develop and regularly review relevant procedures and processes to reflect current working practices.
- Maintain the Advice Quality Standards Quality Manual and ensure the service operates in compliance with the standards.
- Develop and maintain positive working relationships with partner agencies including health colleagues, local authorities and other 3rd sector organisations.
- Represent West Wales Care & Repair at external events and deliver presentations/talks on the agency’s work, promoting our services.
- Demonstrate compassion and understanding of the needs of older people, ensuring that our services meet the needs of our customers.
For more information on the role and to apply, please visit the vacancy webpage on the ateb website.
Agency: West Wales Care & Repair
Location: Haverfordwest
Salary: £23,000
Closing date: 04/01/2026
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