Role Title

Team

Cleaner

Facilities

Reports to

Head of Facilities or Duty Manager

Date Issued/Revised

Oct 2025

Hours

Part time – 27 hours per week over 5 days

Hourly Rate

£12.60 gross per hour
Birmingham Botanical Gardens is a Real Living Wage Employer

INTRODUCTION
Birmingham Botanical Gardens is the green heart of Birmingham, offering a uniquely bio-
diverse natural environment. It is one of the UK’s most significant historic Botanic
Gardens which has remarkably remained intact since 1829. Our aim is to be a visitor
attraction of choice in Birmingham. The Gardens is an independent educational charity
aiming to offer world class environmental education in a green environment to audiences in
all sectors of the community.

ROLE PURPOSE
Our in-house Cleaning Team will be important members of the Birmingham Botanical
Gardens Team. You will ensure that the highest level of cleanliness is offered to visitors and
staff on site, helping to create a positive and safe visitor experience.

PRINCIPAL RESPONSIBILITIES:

•  Deliver an outstanding first impression for all visitors to Birmingham Botanical

Gardens ensuring that all areas are clean and tidy

•  Follow a cleaning schedule to ensure all areas are cleaned on a regular basis. Tasks
will include: cleaning floors using manual or mechanical cleaning equipment (e.g.
mops, vacuum cleaners, floor cleaners); dusting and tidying assigned areas; cleaning
and disinfecting washrooms; cleaning/washing doors and windows; emptying bins
and maintaining high standards of hygiene and cleanliness

•  Be fully familiar with the range of cleaning products on site, and fully read and sign to

agree to all instructions relating to chemicals used within the cleaning team

•  Be punctual for work and stick to the schedule
•  To politely answer any basic questions from visitors to the garden, mostly way finding

and general information about opening/closing times

•  Ensure that areas are cleaned thoroughly and to a high standard, speaking with the
Head of Facilities or the Duty Manager to report anything broken or needing further
attention.

•  Highlight areas that are in need of a deep clean, liaising with the Head of Facilities or
Duty Manager as required. To advise the Head of Facilities when stocks of cleaning
materials are running low, or when equipment needs changing or replacing

•  To use relevant PPE and equipment provided and to undertake any training specific

to the role

•  Be confident to use the onsite Radios and to respond to any cleaning emergencies in

a timely fashion

•  Assist with any deep cleans with the Facilities Team
•  To understand and support the aims and objectives of Birmingham Botanical

Gardens and to ensure these are reflected in the delivery of the role.

WORKING CONDITIONS
Within a customer environment including children.
Weekends, Bank Holidays, early mornings and some evenings will be required.
Work in hot or cold/internal and external environments. This includes outdoor settings, as
our Events occur all year round across the site – including during winter.
Manual handling – training will be given.

PERSON SPECIFICATION

Area

Essential

Desirable

Knowledge

Understands the importance of PPE
and reading labels on chemicals

Has high standards of cleanliness and
hygiene
Previous cleaning experience

Has cleaned toilets, offices, public
areas, retail and events spaces
Punctual and hard working

Can read English to an acceptable
level to read instructions on cleaning
chemicals

Able to work as part of a team or to the
instructions of BBG Managers

Accuracy and attention to detail

Pro-active and uses initiative
Reliable and trustworthy

Experience

Skills

Other`

Has undertaken training on
the use of chemicals and
the handling of cleaning
products

Has cleaned in a public-
facing visitor attraction

Confident to interact
effectively with staff,
volunteers, and visitors

Can identify cleaning
materials needed for
different areas, including
washrooms, public areas,
floors, windows etc

To apply, please send an up-to-date CV and covering letter to:
jobs@birminghambotanicalgardens.org.uk

The closing date is Tuesday 11th November, at midday.
Please let us know of any reasonable adjustments we can make at application stage or
during the recruitment process to help us be more accessible.

Please see the required hours on the next page.

Cleaning position days and hours split:

Tuesdays

7.00am – 11.00 am

Learning Centre & Nursery (loos/floors/bins), litter-pick

Wednesdays  7.00am – 11.00 am

Learning Centre & Nursery (loos/floors/bins), litter-pick

Thursdays

7.00am – 11.00 am

Learning Centre & Nursery (loos/floors/bins), litter-pick

Fridays

7.00 am – 12.00 pm
(loos/floors/bins)

‘Up top’ Welcome area, Shop, Medicine

Saturdays

7.00 am – 2.30 pm
Learning Centre (loos/floors/bins)

(1/2 hr break) Up top’ Welcome area, Shop, Medicine,

Total: 27 hours per week