Receptionist & Registrar’s Assistant Kew College Prep is a co-educational Prep School and Nursery for children aged 3-11. Based in Kew, West London, KCP is a friendly and family-orientated school which aims to prepare pupils for the modern world: balancing excellent academic standards and pastoral care with creativity, exploration, and community. WELCOME FROM THE HEAD Dear Prospective Applicant Thank you for your interest in joining the school community at Kew College Prep. We are truly proud of our happy and inclusive school, where every child is valued and celebrated. In every school, the staff are the greatest asset and means to success. At KCP we place great value on our staff and are committed to the development of all. With a focus on continued professional development, membership of leading organisations, and a range of personal benefits, this is an opportunity to join a warm and inclusive organisation. KCP is great school in which to work, the staff support each other and the staff room is a place in which to be re-energised for the hard work we all do. We seek to recruit dedicated and talented individuals who share our aims and want to make their own contribution. I am delighted that you are considering applying to us and hope that you feel inspired to submit an application. I look forward to the possibility of meeting you in due course. With all good wishes, Mrs Jane Bond Head ABOUT KEW COLLEGE PREP Our History Kew College Prep was established in 1927 in a small room above a shop overlooking Kew Green. As it grew, it moved to a new premises in Mortlake Road, before moving again in 1939 to 26 Cumberland Road. It was then extended to 24 Cumberland Road, with a link extension joining the two properties. 30 Cumberland Road was obtained more recently, with the 3 properties making up the current school site. The original site houses our Middle School and Nursery classes, an Octagon building at the rear housing our Infant classes, the Sedum building housing the Music Dept, Science Lab and ICT rooms and the recently redeveloped Upton building housing the Art room and our Upper School classes. The Sedum and Upton buildings are on a separate site one-minute walk away. The school community celebrates its principle benefactors in March each year on Founder’s Day. You can see more of the school site via our virtual tour on available on our website. Ethos & Values At Kew College Prep, we provide an open-door, cohesive community for children to grow as individuals. Academic attainment is not secured at the expense of the children’s happiness or their interests in extra-curricular pursuits. Our school has the singular agenda to do the best by each child – from all angles. We have systems, processes and operations in place to ensure that each child is provided with a tailored learning programme, helping them to unlock their full potential. Our children feel listened to and valued, and they enjoy an education that meets their personal needs. They progress with confidence to a senior school that is aligned to their aspirations and capabilities. More importantly, it’s a happy, friendly and caring community where children, parents and staff are united by a shared set of values. Our academic record is outstanding, while our caring approach and supportive atmosphere help every child to grow in confidence and find their place in the world. Our staff work hard to ensure the potential of every pupil is fulfilled to a high level. We were recently visited by the Independent Schools Inspectorate and were delighted with the report produced after their visit. The report highlights our high-quality curriculum, our approach to emotional support and our pastoral care. It also recognises the range of the extra events and trips provided here at school and the significant benefit they have on the children’s overall development THE ROLE Receptionist & Registrar’s Assistant Closing Date: 24 September 2025 Salary: Competitive and depending on experience Contract basis: Permanent - Term time (38 weeks per annum) Weekly hours: Part time - Monday 7.30 - 4.00, plus 3-4 half days each week (to be agreed) - Total hours are circa 20-24 per week Receptionist:Our front office reception team plays a pivotal role in theschool, by being the first point of contact for all parents,pupils and visitors, either in person, via email or phone. As the ‘face’ of the school, receptionists should bewelcoming, personable, helpful and able to represent theSchool in a professional and friendly manner. In addition it isessential that the post holder is organised, able to multitask,work flexibly and have a ‘can do’ approach to workRegistrar Assistant:We are looking for someone who has excellent administrationskills to support the admissions process at the school. Theindividual will regularly interact with prospective parents andpupils and will assist with the efficient and effectiveadmissions process for all. JOB DESCRIPTION Receptionist & Registrar’s Assistant ROLE OUTLINE (Receptionist) Be the first point of contact for the school in person, by email and on the telephone Receive visitors and ensure they are well briefed in essential matters Deal with enquiries, parent emails and queries Receive post and deliveries Liaise with external agencies as required Deal with middle of day pupil arrivals and departures, escorting children between buildings Occasionally supervise children in the front office in the event of a late pick up by parents Manage daily pupil register, ensuring all class registers are complete and following up on queries Greet children who are feeling ill or have sustained an injury Assess them and administer basic first aid, as appropriate Contact parents and staff as necessary to report a treatment or a need to go home Contact emergency services on the rare occasion they are needed JOB DESCRIPTION (continued) REY RESPONSIBILITIES (Registrar’s Assistant) To assist the Registrar with the prospective parent / pupil journey to ensure it is an engaging and welcoming experience To provide an approachable and welcoming response from any enquiries received To keep a record of all enquiries received and responses sent To record and maintain all admissions data to ensure integrity and accurate statistical monitoring Assist with the planning and delivery of the enrolment of new pupils To participate in, and support any pupil recruitment activities such as ‘stay and play’ and Open days To support any school visits and deliver school tours for prospective families To manage day-to-day administration tasks to keep records accurate and up-to-date To ensure all data is retained securely and compliant with GDPR requirements PERSON SPECIFICATION Teaching Assistant - EYFS Skills Strong organisational and administrative skills Excellent customer care and enthusiasm Exemplary communications skills (in person and written) Able to stay calm and self-motivated To be able to work under pressure, to deadlines and multi-task Good interpersonal skills, including diplomacy and tact Qualifications A minimum of 5 GCSE’s (or equivalent)Excellent literacy and numeracy skillsA current Paediatric First Aid certificate (Desirable)Experience To have worked within a customer focused environment Significant experience of working in an administration roleGood computer literacy e.g. Microsoft Office and databasesPersonal competencies & qualities To present themselves and their work in a smart andprofessional mannerPossess a warm and approachable communication styleTo be flexible and have a team working ethosTo have a proactive approach to work, have personal integrityand the drive to do what is best for the pupils and the school. WHY WORK AT KEW COLLEGE PREP? Location Health & Wellbeing We are located near Kew village with excellent public transport links. We are in a controlled parking zone and so parking is limited and restricted. Benefits Staff Satisfaction We currently have the following benefits in place: a flexible Defined Contribution pension scheme Cycle to work scheme Employee Assistance Programme Staff events and celebrations CPD opportunities Discount for school fees (service requirements apply) We have a happy, engaged and collaborative staff community, who work in a positive and inclusive culture. We regularly seek feedback from our staff and we were pleased that earlier this year: 87% of our staff said that they would recommend KCP as a ‘great place to work’ 89% agreed that there was a positive work culture at KCP 82% feel appreciated for the work they do We hold regular wellbeing events that are dedicated topromoting a culture of wellbeing that supports both physical andmental health. Safer Recruitment Statement KCP is committed to safeguarding and protecting children and vulnerable adults. We are dedicated to ensuring that all our staff and volunteers are suitable and appropriate to work with those in our care. We take all reasonable steps to create a safe environment for children and to protect them from harm. We encourage anyone with concerns to come forward and raise them with us. We expect all staff, volunteers and contractors at the school to share this commitment. We will assess all applicants to ensure they are suitable for the role. This includes Disclosure & Barring check (DBS), background online checks, reference checks, medical suitability, prohibition checks and employment history checks APPLICATION PROCESS Please note that applications will be reviewed as they are received, and so early applications are recommended. the school may close the vacancy prior to the advertised closing date, if the right candidate has been found. All potential applicants are encouraged to read the Applicant Information prior to submitting their application. Please submit your application via our Application form and submit it to Recruitment@kewcollegeprep.com Email: recruitment@kewcollegeprep.com Tel: 020 8940 2039 www.kewcollegeprep.com Kew College Prep 24 – 26 Cumberland Road Richmond Surrey TW9 3HQ