Clinical Support Worker Higher Level

Band 3

• Digestive Diseases, Urology and General Surgery Services
• Band 3
• Permanent
• Full time - 37.5 hours per week
• 328-DUG-7550623

• The James Cook University Hospital
• Middlesbrough
• £24,937 - £26,598 per annum
• Yearly
• 21/11/2025 23:59

Job overview

Ward 7 general surgery is seeking an enthusiastic and hardworking Healthcare Assistant.

This is a exciting opportunity to be part of a team delivering post operative care to patients

Main duties of the job

Requirements:

Numeracy and Literacy Level 2 or Maths & English  GCSE A-C/4-9 or

Maths & English O Level/GCE A-C or  Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/) 

Care certificate

Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;

- Theoretical knowledge

- Experience of a range of care and related procedures

- clinical observations

- knowledge of relevant legislation

Please note this post may close at sufficient applicants

Working for our organisation

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions

· Your Leadership Impact

· Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person specification

Qualifications Band 3

Essential criteria

• Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Care certificate
• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

Knowledge

Essential criteria

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Working knowledge of legislation underpinning care provision.
• Ability to demonstrate the importance of holistic person-centred care and related procedures.
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Awareness of GDPR and the need for confidentiality

Experience

Essential criteria

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Documents to download

Apply online now

Further details / informal visits contact

• Name
• Christopher Kirby-Bowstead
• Job title
• Ward Manager
• Email address
• christopher.kirbybowstead@nhs.net
• Telephone number
• 01642 854507
• Additional information

• ext 54507

List jobs with South Tees Hospitals NHS Foundation Trust in Nursing and Midwifery or all sectors