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Head of Facilities and Sustainability
PHYLLIS TUCKWELL MEMORIAL HOSPICE LTD
50,000 - 55,000 per year
Farnham, Surrey
Full-time
21st October 2025
  • Location
  • Farnham, Surrey with cross site working
  • Salary
  • £50,000 - £55,000 per annum WTE based on 37.5 hours
  • Application Deadline
  • Tuesday, October 21, 2025
  • Job Profile
  • Job Profile document

  • Job Summary

  • Head of Facilities and Sustainability

    Full-time - 37.5 hours per week


    Salary: £50,000 - £55,000 per annum WTE based on 37.5 hours
    Based at: Farnham, with travel to Guildford, Camberley, Farnborough and other sites within our patch (including our Retail estate)

    Are you looking for a job where you can make a real difference?

    We are entering an exciting new chapter in our history, with the opening of a brand new hospice in 2026 - and we’re looking for a confident and capable leader to ensure our facilities and estates services are fit for the future.



    We’re now recruiting a full-time Head of Facilities and Sustainability to lead the operational delivery of our estates, maintenance, housekeeping, fleet, catering and sustainability functions. This is a high-impact role that ensures our environments are safe, compliant, well-maintained, and environmentally responsible - across both clinical and non-clinical sites.

    As well as for our healthcare buildings, this role holds key responsibility for supporting our diverse and growing retail estate, which spans over 20 shops and donation centres across the region. You’ll ensure our charity retail premises are safe, clean, fully functioning, and aligned with our high operational standards - helping generate vital income to support our patient care.

    Sitting at the heart of the role is a commitment to sustainability. You’ll lead the implementation of our environmental improvement programme - working across energy, waste, fleet, procurement and behaviours to reduce our environmental impact and meet our Net Zero ambitions. You’ll translate strategy into action, empower teams to make greener choices, and ensure our facilities evolve in line with environmental best practice.

    And with a brand new hospice on the horizon, you’ll also play a key role in supporting a safe and seamless transition – co-ordinating snagging, mobilisation, and warranty-related handovers, while ensuring business-as-usual services are not disrupted.

    About You

    We’re looking for someone who:

    • Brings leadership experience across facilities, estates or property functions - ideally in health, retail, education, and/or regulated settings
    • Understands what it takes to deliver safe, responsive, and compliant services - from clinical buildings to retail shops
    • Can balance quality, safety, risk, and value in a pressured, multi-site environment
    • Has confidence managing contracts, suppliers, and budgets - and understands how to get the best from them
    • Understands the unique operational needs of retail units, including leases, planned maintenance, refurbishment, and minor works
    • Brings practical experience of new-build environments, defect liability periods, and post-handover processes
    • Is a skilled communicator - able to work closely with clinical teams, retail leads, contractors, and executive colleagues
    • Has a genuine passion for sustainability, and understands how to turn ambition into action across facilities services
    • Is confident interpreting sustainability metrics (e.g. energy, water, waste) and embedding green principles into estates and operational decision making

    About Us

    Phyllis Tuckwell provides bespoke, compassionate palliative and end-of-life care for people living with an advanced or terminal illness, and their families. We support people across West Surrey and North-East Hampshire, through inpatient, community and outpatient services - as well as a network of retail shops and donation centres that raise essential funds for our work.



    We are a values-led organisation with a positive, inclusive working culture. Our staff make a real difference to the lives of our patients and their loved ones - and our estates, sustainability strategy, and retail infrastructure play a vital role in enabling that care to happen.

    The impact of our work can be seen in our patient stories:

    We are committed to diversity, equity and inclusion in all that we do and welcome applications from all backgrounds.

    We Offer:

    Excellent Benefits:

    • Six weeks paid holiday + public holidays
    • Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
    • Health Cash Plan Scheme
    • Employee Assistance Programme
    • Staff Benefit Scheme
    • Blue Light Discount Card

    Excellent Career Development:

    • Leadership and project opportunities
    • Skill development and professional growth
    • Coaching and cross-departmental learning

    A Great Place to Work:

    • Equal Opportunities employer
    • Flexible hours and working patterns
    • Supportive colleagues and senior leadership
    • 97% of staff say they are proud to work here (Birdsong Survey, 2023)

    Contact

    For an informal discussion about the role, please contact:


    Graham Mayers, Director of IT, Estates & Digital Transformation
    graham.mayers@pth.org.uk | 01252 729408

    How to Apply

    Closing date:21stOctober 2025
    Interviews to be heldweek commencing27thOctober 2025

    We reserve the right to close this vacancy early should sufficient applications be received. Your early application is encouraged.

    Please note: this post is subject to an enhanced Disclosure and Barring Service check.


    We are not able to offer visa sponsorship for this role.
Head of Facilities and Sustainability - PHYLLIS TUCKWELL MEMORIAL HOSPICE LTD | Work In Charities