Location: Traid Head Office (Alperton, London) and travel across UK
Contract: Full Time
Salary: £38,000 per annum
Position: Second-hand & Vintage Pop-up and Events Manager
Employer: Traid
About Traid:
Traid is a pioneering charity retailer on a mission to transform fashion for good. Founded in the late 90s, Traid today has twelve stores in high streets across London, a free home collection service and a network of over 700 clothing banks, to give fashion a new lease of life. Traid celebrates individuality and self-expression through fashion, curates the ultimate edits, and actively drives change within the fashion industry. Globally, Traid funds good causes that support and empower the people who make our clothes, from organic cotton farmers to garment workers.
Charity Super.Mkt was co-founded by Traid Chief Executive Maria Chenoweth and is Traid’s innovation in charity retail: a multi-charity marketplace/ pop-up/ permanent store concept that brings together multiple charities under one roof. First launched in January 2023, it has now expanded nationally with pop-ups in major UK cities, selling huge volumes of second-hand and vintage items.
About the role:
Pop-Ups are an integral part of Traid’s mission to make second-hand fashion our first choice. Over the last three years our Pop-Ups have expanded and now span stores and events from Bond Street to Bristol, some just weekends and some with ongoing extended stays.
As the Second-hand & Vintage Pop-Up and Event Manager, you’ll lead Traid’s growing pop-up programme, bringing second-hand fashion to new spaces and communities across the UK. You must have experience in second-hand or vintage fashion events/ markets/selling. You will manage the staffing, planning, setup, and delivery of each event — making sure every pop-up looks great, runs smoothly, maximising sales.
You’ll work closely with our warehouse, logistics, and retail teams to make sure every pop-up has the right product, people, and plan in place to succeed.
Your Key Responsibilities:
• Planning & Coordination: Plan and organise Traid pop-up events from start to finish, including setup, stock preparation, and on-site operations. Work closely with the warehouse and logistics teams to make sure stock and equipment are delivered on time and ready to go.
• Stock Preparation & Merchandising: Ensure every pop-up features great-quality, well-presented stock that reflects Traid’s iconic brand, whilst overseeing operations such as hanging, tagging, and pricing of stock. Working with the product and pricing teams to select stock that will maximise sales and appeal to local audiences.
• Team Leadership: Management of the Pop-Up Supervisor and event staff, ensuring each event is fully staffed and everyone knows their role. Hire and train new staff and volunteers to deliver great customer service and uphold Traid’s visual and ethical standards.
• On-Site Management: Be the main point of contact during pop-up events, overseeing the setup, visual merchandising, and daily running of the space. Ensure everything is ready for opening and that the customer experience is smooth and engaging from start to finish.
• Sales & Performance: Monitor the performance of each pop-up, tracking sales and stock levels daily. Work with the Commercial team to review results, set income targets, and explore new opportunities to grow pop-up revenue.
• Brand & Presentation: Make sure every Traid pop-up looks professional, inspiring, and true to our values. Oversee signage, branding, and visual displays to create a consistent and high-quality customer experience.
• Collaboration & Development: Work closely with the CEO and Product team to identify new event opportunities and improve how we deliver future pop-ups. Bring creative ideas for how Traid can grow its presence through events, partnerships, and new retail formats.
About You:
- You’re highly organised, proactive, and can manage multiple sites and projects at once.
- You’re a people person who enjoys leading and motivating teams.
- You have experience in second-hand, events, or logistics — ideally in second-hand or sustainable fashion.
- You have a strong eye for detail and presentation.
- You’re passionate about Traid’s mission to make second-hand fashion the first choice.
- You are hardworking and happy to work weekends.
To apply, please submit your covering letter and CV. Applications will be reviewed on a rolling basis.