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AQUARIUS ACTION PROJECTS
Devon SSMTR - Magdalene House
Part-time
23rd December 2025

Recovery Support Volunteer

  • locations
  • Devon SSMTR - Magdalene House
  • time type
  • Part time
  • posted on
  • Posted Today
  • job requisition id
  • JR011237

The role:

Recovery Support Volunteers can be involved in various aspects of service delivery. It is a front line, client facing role and may involve a focus on one particular area, such as group work or Duty support, or, it may involve a combination of tasks and activities. We are looking for a team player with a willingness to learn.

Tasks may include:

  • Support people engaged in support with Together to achieve their Recovery Plan goals
  • Support the facilitation of structured and unstructured group work programmes, both virtually and face to face
  • Support and empower individuals to engage in recovery activities, including those provided by Together and the wider community
  • Conduct welfare and check-in phone calls
  • Be a first point of contact for individuals, professionals, or family members, taking referrals as appropriate
  • Provide Brief Interventions, including those focussed around harm reduction
  • Use Halo (internal case management system) to document sessions and support the team with updates and audits
  • Identify and report any concerns or risks to the Duty staff or Duty Manager

Potential to offer 1-1 support to individuals and hold a small caseload; from point of assessment through to ongoing recovery support – once confident and competent to do so, and alongside the support and guidance of your supervisor.

Skills we would like you to bring to the role:

  • Welcoming, friendly and an ability to put other people at ease
  • Good IT skills
  • Good written communication skills
  • Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health
  • Confident to contact people by email / phone
  • Good time keeping
  • Able to work as part of a team, on own initiative and to instruction
  • An understanding of Waythrough – information is available on our website
  • A genuine interest in being part of the mission and vision of Waythrough
  • Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

 

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

Hi Jack, please send directly to Isabelle: izzywilliams04@gmail.com
Thank you

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

  • Discounts from various schemes

  • Training and personal development

  • A chance to make a real difference in people’s lives

  • Free induction and role-specific training

  • Support from experienced staff and regular supervision

  • Opportunities to meet new people and develop your confidence

  • Reimbursement for travel and agreed expenses

  • Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date:

2025-12-23

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  • locations
  • Devon SSMTR - Magdalene House
  • time type
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  • posted on
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About Us

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.

Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/

Aquarius

Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers.

Find out more at www.aquarius.org.uk