Assistant Manager

Location: 1 x Ware, 1x HoddesdonSalary: £9,678 per annum

Hours: 2 days per week, 9:00am – 5:00pm (Fridays and Saturdays)

Contract: Permanent | Part-time 

We would also welcome applications to join our bank scheme giving you the flexibility to pick up shifts when they suit you! 

Are you passionate about making a difference in your local community? Do you thrive in a busy retail environment and enjoy leading others to success? We are looking have two exciting opportunities to join our retail teams in our Ware and Hoddesdon Charity shops!

About Us

At St Elizabeth’s, we’re more than a care and education provider — we’re a thriving, values-led community built on compassion, aspiration, collaboration and joy. Nestled in 60 acres of beautiful Hertfordshire countryside, we support children, young people and adults with epilepsy, learning disabilities, autism, and a range of complex medical needs.

With on-site education, residential care and a multidisciplinary health agency — including specialist nursing, therapies, psychology, and positive behaviour support — we offer a unique, integrated model that supports individuals across every stage of life.

About the Role
As Assistant Manager, you will support the Retail Manager to ensure the smooth day-to-day running of the shop. You will help lead a dedicated team of volunteers to deliver excellent customer service and contribute to achieving sales targets and beyond!

Key Responsibilities

• Support the Retail Manager with daily operations, including opening/closing, cash handling, and stock management
• Provide a warm, welcoming environment for customers to represent our values
• Assist in driving sales and meeting (or surpassing) weekly and monthly targets
• Maintain high standards of merchandising, shop presentation, and stock rotation
• Help recruit, train, and motivate your team
• Ensure all activities comply with charity policies, health and safety regulations, and retail standards
• Step up to manage the shop to deputise for the Manager

About You
 We’re looking for someone who is:

• Proactive – able to take initiative and solve problems independently
• Approachable – friendly, supportive, and great with people
• Flexible – comfortable adapting to the needs of a busy retail environment
• Reliable, organised, and committed to delivering excellent customer service
• Previous retail or charity shop experience is desirable, but training will be provided

Why Join St Elizabeth’s?

• 23 days’ annual leave per annum (pro rata for part-time)
• 10% staff discount on items for sale
• Eligible for Blue Light card
• Discounted gym membership at Manor of Groves!
• Employee Recognition Scheme
• Life Assurance
• Recommend a friend payment up to £500!*
• Confidential employee assistance programme
• Fully paid for DBS
• Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)

If you’re enthusiastic, community-minded, and ready to make a positive impact, we’d love to hear from you!

How to Apply

Apply now by submitting a completed application form and CV via our website. Applications are reviewed on a rolling basis, so early applications are encouraged.

Safeguarding & Inclusion

We are committed to safeguarding and promoting the welfare of vulnerable children and young adults. All appointments are subject to satisfactory references and an enhanced DBS check. This post involves regulated activity.

We are an equal opportunities employer and actively welcome applications from all backgrounds. If you require reasonable adjustments, please contact us during the recruitment process.