Project Manager at Volunteering Matters

Contract Type: Permanent

Role Type: Employment

Hours: Part time

Application deadline:

Based: Newcastle

Salary: £30,000 Per Annum

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Manager

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.

We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

We connect businesses with communities, creating meaningful employee volunteering projects.

We show the impact of volunteering and social action, proving how it changes lives for the better

Our work across Newcastle 
Volunteering Matters play a vital role supporting volunteering in Newcastle. Since 2005, we have been operating Volunteer Centre Newcastle (VCN). This service provides a wide range of support around all things volunteering to 1250+ charities, organisations, and groups locally. Each year, we also support 2500+ members of the public who are interested in volunteering and need support to get started. We also lead the Home from Hospital and Community Support project where volunteers support older people with their transition home following a hospital admission.  
In early 2025, we launched the Good Neighbours Newcastle project funded by Newcastle City Council. We deliver this project alongside our delivery partner organisation, Search Newcastle, with a second partner organisation scheduled to join in early 2026. Good Neighbours project 
We would all like to live in a place that has a sense of community, where people look out for their neighbours. The Good Neighbours project aims to foster a feeling of positive wellbeing and independence for those who may be socially isolated, or who don’t have many people around them, giving that “little bit of help”.
The project helps people in the community feel safe, supported, and more able to live an independent life, whilst preventing, reducing and delaying the need for formal support through Adult Social Care. It also provides people the opportunity to volunteer a little time, in a flexible way, to make a difference in their own community. We know volunteering can lead to enhanced skills, and positive wellbeing. Volunteers provide practical or social support, completing “one-off’ or short-term tasks, supporting a neighbour.  This includes tasks like collecting essentials, driving someone to a GP appointment, helping with odd jobs around the house, light gardening, or checking in with someone for a cuppa and chat. 

Role Purpose

We are looking for a talented, dynamic, and professional Project Manager to join our team in Newcastle.  The right candidate would be someone with excellent knowledge of “best practice” in Volunteer Management and with experience of establishing new and exciting volunteering programmes.
This is a senior role within our Newcastle team so it is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. This is a 28 hour per week role, permanent contract, with a salary of £30,000 per annum (FTE) / £24,000 pro rata. 
In this role, you will: 

Lead and manage all aspects of the Good Neighbours project, meeting ambitious goals, ensuring all volunteers and beneficiaries achieve positive outcomes

Lead and manage our partnerships on a day-to-day level with Search Newcastle and another local charity, to raise the profile of the project, ensuring successful delivery and ongoing development of the work

Manage and lead our use of the volunteer management system, Volunteero, ensuring its effective use across our Newcastle work

For further information, please see the Job Description (Job Document 1 below).Our Values & Way of Working

In all that we are guided by our oranisational values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

Flexible Working by Default

Unlimited (paid) Annual Leave

Employee Pension scheme

Life Assurance

Cycle to Work Scheme

Season Ticket Loan

Employee Assistance Programme

Enhanced sick and family leave.

Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.

To Apply  

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch via our website.

We reserve the right to close this vacancy early if we receive sufficient applications