Job summary
Employer heading
Dining Room Supervisor
Band 2
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
Working in the hospitality industry, sick of working long hours, split shifts then this could be the job for you. An opportunity has arisen to join the Catering Department at Freeman Hospital for a Dining Room supervisors. You will be part of a large team serving hot and cold food and beverages to staff and the general public. You will also be involved in the provision of hospitality during buffets and special events. You will need to be able to manage your own time and that of the team, via rosters and worksheets. You will need to be a good communicator while dealing with customers and giving instruction to your team.
PREVIOUS APPLICANTS NEED NOT APPLY
- Interview Date: 2 October 2025
- 37 hours, 30 minutes/week/5 days over 7/ working two shift times of 7am to 3pm and 11.15am to 7.15pm
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
- Responsible for the day to day supervision of a group of staff.
- Maintain a high standard of cleanliness and food hygiene.
- Cash handling and rectifying mistakes.
- Ensuring stock levels of retail products.
- Compiling work rosters and work sheets.
- Serving staff and the general public in the restaurant.
- Serving hospitality during functions.
- Contribute during departmental meetings.
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
• A working supervisory role with responsibilities for the service of food, functions and vending operations.
• Maintenance of food hygiene and safety standards, quality control and man management.
Person specification
Qualifications & Education
Essential criteria
- Basic Food Hygiene Qualification
- NVQ Level 1 or relevant
Desirable criteria
- Intermediate Food Hygiene Qualification
- NVQ Level 2 or above
Knowledge & Experience
Essential criteria
- Experience in a large scale catering environment
Documents to download
Further details / informal visits contact
- Name
- Michael Bowman
- Job title
- Deputy Catering Manager
- Email address
- michael.bowman1@nhs.net
- Telephone number
- 01912139887
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