Clinical Support Worker Higher Level
Band 3
- Growing the Friarage & Community Services L3
- Band 3
- Permanent
- Part time - 28 hours per week
- 328-FCS-7416127-A
- Low Grange Health Village
- Middlesbrough
- £24,625 - £25,674 per annum (pro rata)
- Yearly
- 14/10/2025 23:59
Job overview
An exciting role has opened to work as a Community Clinical Support Worker Higher Level within the multidisciplinary team working across Middlesbrough, Redcar and Cleveland. The post holder will be predominantly based in Eston PCN but may need to support other areas.
This is an opportunity for those who are interested in working in the local community and being part of an exciting new model of working in the community localities of Middlesbrough, Redcar & Cleveland.
To work as part of the community nursing team; we deliver a 7 day service , including some weekends.
The post holder will undertake a broad range of care activities, including wound care, insulin administration and venepuncture
The role will require some flexibility and this may require the post holder to work across acute and community in response to service demands.
To support the delivery of patient care and other duties that contributes to the care environment. This might include, for example, having a “Link” role; supporting therapy and nursing/medical staff.
To support the delivery of a range of duties that support patient care and maintain a suitable working environment.
Successful candidate must also have access to a vehicle for work purposes to meet the requirements of the role.
Main duties of the job
The post holder will be an active member of the multi-disciplinary team (MDT), undertaking personal care activities, delegated clinical care duties, including clinical observations as directed by registered professionals and within clearly defined parameters, to provide healthcare and support that is individualised to the patient needs.
The post holder will update and maintain accurate records of any care provision and update and escalate any concerns from their observations and activities to the appropriate registered professional.
The post holder has a personal responsibility and duty of care to patients/service users; they are expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections. They must also promote dignity, privacy, and respect, to deliver compassionate, safe, high quality patient care.
Please note this post may close at sufficient applicants.
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
• Your Leadership Impact
• Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Knowledge & Skills
Essential criteria
- Excellent interpersonal, communication and active listening skills
- Ability to adopt appropriate styles and methods of communication
- Timekeeping, planning and prioritisation skills
- Basic IT skills to use electronic patient records and other Trust systems
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Understanding of the importance of robust, accurate, clear, timely documentation.
Desirable criteria
- Familiarity with current NHS and social care policies.
Experience
Essential criteria
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Qualifications & Training
Essential criteria
- Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Care certificate
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures. - clinical observations - knowledge of relevant legislation
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jane Crossen
- Job title
- Clinical Lead
- Email address
- janecrossen@nhs.net
- Telephone number
- 01642 065070
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