Bank Support Workers for our Crisis Support Drop-In Service (Buxton, Ripley & Swadlincote)
“Caring, calming, compassionate” – Are they words people often use to describe you?
Are you looking for a rewarding new role where you can truly make a BIG difference in your local community?
Could you deliver compassionate person-centred support to people with urgent emotional wellbeing needs, and provide them a non-clinical community-based alternative to A&E?
You will be joining an amazing team delivering the service
We are looking to recruit supportive and caring individuals with a passion for helping people in need, to deliver non-clinical mental health and wellbeing support at Derbyshire Mind’s new Crisis Support Drop-In service in Swadlincote!
Derbyshire Mind’s Crisis Support Drop-In services are friendly & supportive non-clinical crisis services for adults who self-define as needing immediate help with their mental health or emotional wellbeing. Located in Buxton, Ripley and Swadlincote, the services offer out-of-hours mental health help, support and signposting in a relaxed and comfortable community environment. The services will be open on Friday evenings, Saturday evenings and Sunday afternoons, all year round.
We have an exciting opportunity for enthusiastic and resilient mental health support workers to join our friendly supportive team and to help deliver this vital service to local people. This will include providing support to people who may be experiencing, or may otherwise experience, a mental health crisis. This includes offering a listening ear along with structured support to develop a wellbeing plan and signposting advice.
The Role
Role: Support Worker: Crisis Support Drop-In Services Buxton, Ripley & Swadlincote
Hours: Casual Hours. Shift based
Salary: Hourly pay rate, currently £12.21 per hour (with an additional 14.54% in lieu of annual leave)
Contract: Fixed term contract until end of March 2026, with potential for ongoing contract extensions.
Location: Site specific
Job Purpose: The Bank Support Worker role is to be a key member of the team delivering the Crisis Support Drop-In service on Fridays, Saturdays and Sundays, alongside our core Support Workers and Peer Support Volunteers. Support and Bank Support Workers are responsible for providing on-to-one and group support to attendees in an empathetic, non-judgemental, person-centred manner. Support Workers will also share the role of Shift Leader each week.
Please note, these roles are to provide cover at Swadlincote, Ripley and Buxton. CSDI Bank Support Workers are engaged on a “flexible location” basis, so the ability to travel to and from sites is required for this role.
Working Pattern: Worked over Friday evenings, Saturday evenings, and Sunday afternoons, on a shift-by-shift basis. Flexible working, according to the service needs and the need to cover any gaps in the rota is the primary role of our Bank Support Worker Team. Services run year-round so the service includes public holiday working.
How to Apply
- Click on the on the link below – you will be taken to NHS Jobs website where our recruitment processes are managed.
- Please read through the Job Description and Person Specification.
For an Informal Conversation about the Role before Applying: Please contact Martin Roddis, our Senior Support Worker at
recruitment@derbyshiremind.org.ukto arrange a time for a phone call.
About Derbyshire Mind:
Derbyshire Mind is a local independent mental health charity within the national Mind network. Our focus is on improving mental health and wellbeing for people across Derby and Derbyshire. We provide a range of advocacy and community mental wellbeing services designed to support people with mental health problems as well as the wider population. We have over 50 years’ experience of working locally, supporting people in Derby and Derbyshire to maintain good mental health.
Derbyshire Mind’s Vision: For everyone in Derbyshire to have good mental wellbeing and to live their best life.
Derbyshire Mind’s Values: Working Together: We work alongside others for the greater good
Learning Together:We always aim to do things better
Empowering:We support people to fulfil their potential
Respectful:We don’t judge, we treat others as equals
Positive:We are progressive and focus on solutions