Flexibank Housekeeping Assistant Flexibank Housekeeping Assistant Housekeeping Flexibank £12.21 per hour ellenor Hospice, Coldharbour Road, DA11 7HQ Catering Manager Hospitality Manager N/A Role ellenor is seeking a dedicated, caring and experienced Housekeeping Assistant to join the hospice. You will be part of a housekeeping team, operating 365 days per year delivering high quality service to our patients, staff and visitors. Our housekeeping team plays a vital role in creating a warm, dignified atmosphere for patients and their families. Every detail matters, including the cleanliness and comfort of our spaces. As a housekeeper, you’ll help maintain a clean, safe, and welcoming environment across patient rooms, communal areas, and clinical spaces. You’ll work closely with our care team to ensure high standards of hygiene and infection control, while respecting the privacy and emotional needs of those we serve. We are looking for an applicant with the passion and drive to deliver a housekeeping service of the very highest standards. You should have a “can do attitude”, excellent interpersonal skills and the ability to work alone but also as part of a busy team. This is a weekday role with the possibility of days during the weekend depending on operational needs, therefore you must be flexible. This is an exciting time to join an outstanding and much valued charity and help us achieve our vision. As a member of the Housekeeping Team, your duties will be general cleaning and housekeeping duties on the ward (IPU) or in the offices, also working in the Hospice laundry, whilst maintaining a high standard and working in line with hospice guidelines and policies. Internal Key relationships • ellenor staff • • Customers • Visitors In patient ward External Key relationships • General Hygiene suppliers • Carry out cleaning duties in patient rooms, communal areas, and staff facilities. • Follow infection control protocols and safety guidelines. • Replenish supplies and ensure equipment is clean and well- maintained. • Work respectfully around patients and their families, showing empathy and discretion. • To be aware of the philosophy of ellenor and to behave as a fit representative. • To abide by the Hospice’s general confidentiality policy. • To be aware of guidelines stated in the staff handbook and all relevant policies and procedures. • To undertake a bi-annual performance review when a personal development plan will be discussed and developed. • A good standard of general education. Experience: • Proven experience in housekeeping or working in a housekeeping environment. • Kind, respectful, and sensitive in your approach to others. • Reliable and able to work both independently and as part of a team. • Willing to work within hospice values and policies, including infection control and health and safety. Knowledge, Skills and Attributes: • An effective team player with excellent communication skills, able to interact successfully with staff, volunteers, and members of the public. • Ability to self-motivate and work autonomously. • Honest, reliable, and able to offer flexibility in working hours to suit the demands of the role. • Maintaining a smart appearance. • Demonstrate the ability to prioritise. • Is committed to the cause, staff values and philosophy of ellenor.