RMC are looking to recruit someone to join RMC’s Immigration department and play a key role in supporting our qualified Caseworkers in delivering immigration advice and conducting casework within the IAA framework.

RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.

Salary

£24,000 to £26,000 per year

Contract type

12-month fixed term with a strong possibility of Extension

Hours

35 Hours (Full time)

Location

RMC’s Birmingham Centre with travel to other centres as needed

Closing date:

Tuesday, 30 September 2025, by 5:00 pm.

Main responsibilities:

• Provide administrative support to Caseworkers across all our offices during their conduct of their immigration cases (including supporting with the intake of client information, preparing documents, handling further evidence requests and maintain case files up to date)
• Contact clients and arrange appointments as required
• Draft routine correspondence under supervision (e.g. case notes, closing letters, emails)
• Ensure accurate information is recorded in our case management system and that all case files are up-to-date
• Track deadlines and ensure applications and documents are submitted in time
• Delegate administrative tasks and supervise Legal Assistant (Placement) students
• Work with the Immigration Department Manager and the Quality Assurance
• Officer to ensure adherence to quality standards and IAA requirements