JOB DESCRIPTION General Assistant – Housekeeping QVSR Housekeeping Facilities Manager Full -time, Permanent 36.5 hours a week over 7 working days. This role includes 1 in 2 weekend working . Job Title Location Department Responsible to Position type Hours of work Role Overview The role of the General Assistant the QVSR building, helping to promote a high level of cleanliness and hygiene. – Housekeeping is to perform general cleaning duties throughout Key Duties & Responsibilities • Cleaning and tidying resident rooms as directed by the Facilities Manager. • Undertaking deep cleaning of rooms as directed by the • Changing the linen in each room on a weekly basis or as directed by the Facilities Manager . Facilities Manager Cleaning and maintaining resident and staff toilets and bathrooms to a high standard. • Cleaning and keeping tidy all communal areas including (but not exclusive to) corridors, residents lounges, Burnham reception area and foyer. Lounge, Cinema Room , Emery Hall, Chester Room, Chapel, • Undertaking all aspects of cleaning within QVSR including vacuuming, hard floor mopping, polishing, dusting, wall washing, and upholstery cleaning. • Ensuring toilet rolls and paper towel and soap dispensers are replenished as required. • Assisting with the QVSR laundry ensuring the room is always kept clean and tidy. • Reporting any equipment faults and breakages daily to the Facilities Manager along with any resident issues (e.g. soiled or wet beds, cluttered rooms, cooking appliances, prolonged absence of residents, etc.) • Keeping all cleaning equipment in a working, safe and hygienic condition. Other Duties • Assisting the Facilities Manager to ensure that the residents’ laundry facility is in a working and safe order. • Providing cleaning assistance as required for QVSR functions, meetings, and events. • Assisting in cover arrangements during the absence or leave of other members of the • Undertaking any other additional duties which are reasonably commensurate with this post. team. General Assistant_Hpusekeeping_Job Description_December 2025 Page 1 of 2 Competencies Knowledge • Knowledge of Health and Safety Regulations • Knowledge of COSHH Experience • Experience of cleaning duties and cleaning in a residential home, office or schools • Experience of domestic cleaning Skills • Good verbal and written communication • Ab ility to use initiative • Teamworking skills • Caring, sensitive, respectful approach to vulnerable adults • Excellent attendance at work • Flexib ility The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. General Assistant_Hpusekeeping_Job Description_December 2025 Page 2 of 2