Are you a dynamic and experienced retail leader with a passion for logistics, furniture, and online sales? Do you thrive in a fast-paced, purpose-driven environment? Phyllis Tuckwell is looking for a

As Retail Area Manager, you will:

• Lead and develop our furniture shops, donation centres, and online retail channels.
• Drive sales, profitability, and operational excellence across multiple sites.
• Oversee logistics and warehouse operations to ensure efficient stock flow and availability.
• Manage and support a diverse team of staff and volunteers.
• Champion innovation in Bought-in Goods and online sales strategies.
• Ensure compliance with health & safety, safeguarding, and data protection standards.

For a full list of essential requirements, please refer to the job description and person specification document.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%)

• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme & Blue Light Discount Card

• Skills Development and Training
• Internal Mobility and Career Progression
• Apprenticeships

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

For further information regarding the role please contact Jenny Peat, Director of Income Generation on

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged.