Service Administrator - Platters Farm Lodge
About the Role
Are you an organised administrator who thrives in a very busy and varied role? If you like each day to be different and find it satisfying knowing that you have made a difference, we may just have the perfect full-time role for you in our Platters Farm Lodge administration team in Rainham, Kent.
This role is for 35 hours per week, Monday - Friday, however, there may be occasions outside of these hours, depending on the needs of the service.
This permanent role is being offered on an annual salary of £22,282 pa.
Job Opportunity
As Service Administrator at Platters Farm Lodge, you will:
- Provide administrative support to the management team in the form of taking minutes and drafting letters and emails
- Support the daily management of staff rotas
- Respond to enquiries and maintain computerised care-related data
- Cover for the Admissions & Discharge Administrator during periods of leave
- Manage credit card statements and collect receipts and invoices to go to the Finance department
- Order care and clinical supplies, including PPE from the PPE Portal
As a Strode Park Foundation colleague, you will get comprehensive support from day one and will receive training and development opportunities to develop your skills.
Platters Farm Lodge in Rainham, Medway offers short breaks, respite, rehabilitation, and long-stay facilities for adults. Individuals can live at Platters Farm Lodge on a long-term basis. The service also provides people with dementia, related care and support.
For some people, the fun and nurturing environment of Platters Farm Lodge is their permanent home. The service is vibrant, socially warm, and inviting for the individual and their family and friends.
Please see our website for further information: Platters Farm Lodge
We provide care on a 24-hour basis, 7 days a week including weekends and bank holidays. This means we value reliable and flexible staff. We will consider all requests for flexible working and are proud to be a 'Flex from First' employer. Please talk to us at interview about the flexibility you need.
Essential Skills
Our ideal Service Administrator will:
- Possess excellent planning and organisational skills
- Experience of using computerised systems
- Hold 5 GCSEs, Grade C/5 or above, or equivalent
- Have the ability to maintain a high level of accuracy and attention to detail
- Be able to clearly and appropriately communicate both orally and in written form with people inside and outside of the Foundation
Although not essential, it would be an advantage if you have a qualification i business or administration would be an advantage, but not necessary.
We reserve the right to close the vacancy sooner than the advertised closing date for applications.
Creating an Inclusive Environment
Strode Park Foundation (“Strode Park”) is fully committed to encouraging equality, diversity and inclusion among our workforce and the elimination of unlawful and unfair discrimination. Strode Park values the differences that a diverse workforce brings to our organisation.
Our aim is for our workforce to be truly representative of all sections of society and our service users, and for each employee to feel respected and able to give their best.
Strode Park will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. It will not discriminate because of any other irrelevant factor and will build a culture that values meritocracy, openness, fairness and transparency.