JOB DESCRIPTION
Section:
Charity Services
Post:
Youth & Community Support Worker
Reporting to: Lead Youth Worker
Salary:
SCP 12 -18
PURPOSE: Working as part of the Youth Team, the post holder will drive forward Child Dynamix
commitment to achieving excellent outcomes for all children and young people working with
individuals and groups in order to assist their development and learning through the
identification of needs and the creation and delivery of appropriate youth work programmes.
Principle Accountabilities:
1
2
3
4
5
6
7
To support the development of partnerships, projects and events which respond
to young people’s needs
To support the development of opportunities for children and young people to
volunteer and become involved in planning, developing and evaluating the
programme of activities
To support volunteers to engage effectively with children, young people and
local residents in order to extend local provision and build strong community
relationships
To be responsible for assisting with performance management processes
through contributing to staff and team performance reviews and collection and
submission of appropriate management information in order to demonstrate
impact of provision
To contribute to and assist the development of an ‘inclusive’ youth work
curriculum which facilitates children and young peoples’ personal growth and
social development
To work with colleagues from a range of services, stake holders and other
partners to contribute towards achieving Child Dynamix vision and principles
To assist and participate in administrative and policy procedures which help to
secure effective and safe provision for children, young people and staff
members
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General:
The above principal accountabilities are not exhaustive and may vary without changing
the character of the job or level of responsibility
The above duties may involve having access to information of a confidential nature,
which may be covered by the Data Protection Act. Confidentiality must be maintained
at all times
The post holder must be flexible to ensure the operational needs of Child Dynamix are
met. This includes the undertaking of duties of a similar nature and responsibility as
and when required, including evenings, weekends and holiday periods, throughout the
various work places around the city
To promote Child Dynamix Equal Opportunity Employment Policy
The Health and Safety at Work etc. Act (1974) and other associated legislation places
responsibilities for Health and Safety on all employees. Therefore, it is the post
holder’s responsibility to take reasonable care for the Health, Safety and Welfare of
him/herself and other employees in accordance with legislation and Child Dynamix
Safety Policy and Programme.
Where the post holder is disabled, every effort will be made to supply all the necessary
employment aids, equipment or adaptations to enable him/her to perform the full duties
of the job. If, however, a certain task proves to be unachievable then job redesign will
be given full consideration
Environmental commitment – Child Dynamix is committed to establishing and maintaining
high standards of environmental protection and undertakes
to be a responsible
steward/guardian/protector of the environment. All team members are jointly responsible for
minimising any adverse impacts on the Child Dynamix operations on the environment and
wherever feasible, must use resources to meet today’s need in a manner which does not
adversely affect the environment or compromise the ability to meet the needs of future
generations.
Health & Safety - responsible for ensuring the safety of clients, staff and self in accordance
with the Health & Safety Policy and Procedures of the organisation and current legislation
Customer Care - responsible for fielding customer issues and ensuring that they are dealt
with in accordance with the customer care systems and policies
Equal Opportunities - responsible for ensuring that all customers, clients and staff are
treated in accordance with the policies and procedures of the organisation.
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SECTION: Charity Services JOB TITLE: Youth & Community Support Worker
SALARY: SCP 12-18
PERSON SPECIFICATION
Relevant
Experience
Lower
Experience of engaging with
large groups of children and
young people
Experience of involving children
and young people in service
design, delivery and evaluation.
Experience of working with
volunteers.
Experience of collecting and
inputting data required for
monitoring.
Experience of developing work
which promotes equality of
opportunity.
How Identified
Median
2 years’ experience of engaging
with children and young people
who could be considered as at
risk, hard to reach or
disconnected from their local
community.
Upper
3 years’ experience of engaging
with children and young people
who could be considered as at
risk, hard to reach or
disconnected from their local
community.
Experience of involving children
and young people in service
design, delivery and evaluation.
Experience of involving children
and young people in service
design, delivery and evaluation.
Experience
volunteers
with young people
of
supporting
to effectively work
Experience of supporting and
developing volunteers to work
effectively with young people
Experience of working within
partnerships with other agencies
and organisations in order to
achieve successful outcomes for
children and young people.
Experience of working within
partnerships with other agencies
and organisations in order to
achieve successful outcomes for
children and young people.
Experience of collecting and
appropriately recording personal
information and data required for
monitoring.
Experience of collecting and
appropriately recording personal
information and data required for
monitoring.
Experience of monitoring
the
quality and impact of service
delivery
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Qualifications
to continuous
A commitment
professional development which
supports work with children and
young people to a minimum of
NVQ Level 2.
Completed training in:
Safeguarding Level 1
Health & Safety
First Aid
GDPR
Minimum of NVQ Level 2 or
equivalent.
Minimum of NVQ Level 2 or
equivalent.
Application and at Interview with a request
for certificates.
Completed training in:
Safeguarding Level 1
Health & Safety
First Aid
GDPR
Sexual Health
Mental Health
Completed training in:
Safeguarding Level 1
Threshold Training
Health & Safety
First Aid
GDPR
Sexual Health
Mental Health
Special Knowledge Knowledge of the issues which
impact on the lives of children
and young people.
Knowledge and understanding
of the issues which impact on
the lives of children and young
people.
Knowledge and understanding
of the issues which impact on
the lives of children and young
people.
Application form and interview with a request
for certificates. References
Knowledge of methods,
techniques and approaches
which enable the effective
engagement of children and
young people.
Knowledge of the benefits of
partnership working.
Knowledge of methods,
techniques and approaches
which enable the effective
engagement of children and
young people.
Knowledge of the range of
national, regional and local
strategies and policies designed
to improve children and young
people’s health and well-being.
Knowledge of current thinking
and strategies for encouraging
children and young peoples’
involvement in design, delivery
and evaluation of services.
Knowledge of methods,
techniques and approaches
which enable the effective
engagement of children and
young people.
Knowledge of the factors and
principles which under-pin
effective partnership working.
Knowledge of current thinking
and strategies for encouraging
children and young peoples’
involvement in design, delivery
and evaluation of services.
Knowledge of the factors and
principles which under-pin
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Application form and interview with a request
for certificates. References
Interpersonal
Social &
Communication
skills
Good interpersonal skills to
include an ability to build
relationships within Child
Dynamix, with representatives of
other organisations and with
members of the public.
Ability to communicate
effectively and adapt
approaches to communication in
order to meet diverse need.
Good interpersonal skills to
include an ability to build
relationships within Child
Dynamix, with representatives of
other organisations and with
members of the public.
Ability to communicate
effectively and adapt
approaches to communication in
order to meet diverse need.
Ability to challenge appropriately
with respect.
Ability to challenge appropriately
with respect.
Ability to listen effectively and
understand others perspective.
Ability to listen effectively and
understand others perspective.
Ability to be open and non-
judgemental in discussing
difficult issues with others.
Ability to be open and non-
judgemental in discussing
difficult issues with others.
Ability to ask for feedback when
appropriate
Ability to ask for feedback when
appropriate
Contribute to reports
Contribute to reports.
effective partnership working.
Knowledge of Early Help and
social care services and referral
procedures.
Knowledge and experience of
using Outcome Stars
Assessment tool or similar
Good interpersonal skills to
include an ability to build
relationships within Child
Dynamix, with representatives of
other organisations and with
members of the public.
Ability to communicate
effectively and adapt
approaches to communication in
order to meet diverse need.
Ability to challenge appropriately
with respect.
Ability to listen effectively and
understand others perspective.
Ability to be open and non-
judgemental in discussing
difficult issues with others.
Ability to ask for feedback when
appropriate
The ability to adapt information
appropriately to differing abilities
The ability to present information
to a group in a clear and
coherent way
The ability to present information
to a group in a clear and
Produce reports.
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Good knowledge of Microsoft
Office
The ability to adapt information
appropriately to differing abilities
Good knowledge of Microsoft
Office
coherent way
The ability to adapt information
appropriately to differing abilities
Good knowledge of Microsoft
Office
This Job Description and Person Specification conveys a full and accurate description of the job:
Confirmed By:
____________________________ CEO
Accepted By: (Print Name)___________________________ Post Holder
Signature of Post Holder: ____________________________
Date
____________________________
Child Dynamix is committed to safeguarding and promoting the welfare of children and young people and expects all staff and
volunteers to share this commitment.
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