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YMCA Black Country Group

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Reference: LSD205

Salary: £12.21 per hour

Base: YMCA Western Gateway, West Bromwich, B70 9LG

We are looking to appoint a receptionist who will be providing customer support while ensuring the smooth operation of all key tasks relating to front of house reception.
You will support with conference hires, along with signposting customers, and dealing with queries relating to internal and external organisations. Outstanding organisation skills, communication and interpersonal skills are therefore essential. You will support the Senior Receptionist to achieve Western Gateway’s key priorities, and therefore, experience in sales, accurate record keeping and data entry are vital to the role.

Benefits
Apart from a competitive salary and the opportunity to work for a company that is passionate about giving back to the community, the successful applicant will also receive:
• 24/7 Confidential Employee Assistance Programme (EAP)
• Wellbeing Support
• 25 Days annual leave, plus 8 bank holidays and an increase based on length of service (pro-rata)
• Access to our IMHR Plus online portal, offering discounts at major brands and retailers
• SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
• Staff discount for: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases
• Life Assurance scheme

It is required that the successful applicant will complete a basic DBS check before starting the role.

Closing Date:9th October 2025

We reserve the right to close this vacancy before this date should we receive sufficient applications. Please complete the

Equality, Diversity and Inclusion Statement
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.

Role

Receptionist, West Bromwich

YMCA Name

YMCA West Bromwich

Location

West Bromwich, England,
United Kingdom

Job Type

Part Time, Permanent

Weekly Hours

28 Hours

Remote

On-Site Only

Closing Date

09.10.25

Location: YMCA West Bromwich

Applying for: Receptionist, West Bromwich

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Location: YMCA West Bromwich

Applying for: Receptionist, West Bromwich

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