Indus Health Network UK

JOB DESCRIPTION
Job Title: Fundraising Administrator
Reporting to: Director Operations
Salary: Based on knowledge, skills & experience
Hours: Full time 40 hours per week, Monday – Friday (Flexibility required to work
additional hours during peak seasons)
Location: Rochdale, Greater Manchester

Indus Health Network UK, registered with the Charity Commission (1194571), raises
awareness of the Indus Hospital & Health Network's contributions in Pakistan. It works
with local leaders, corporates, businesses, and supporters to organize fundraising
drives, mobilize volunteers, promote community initiatives, and raise donations for
healthcare infrastructure, prevention, and treatment. IHN UK supports IHHN for the
provision of free-of-cost, quality healthcare irrespective of age, gender, religion, race,
and financial status.

IHN UK is seeking an energetic individual to work in a fast-paced environment. The
ideal candidate should have a passion for making a difference in the lives of
impoverished communities, be willing to go the extra mile, and possess a creative
mindset to generate innovative fundraising and communication ideas. This role will
involve travel within the UK and participation in various challenges and community
events.

KEY RESPONSIBILITIES:

Fundraising Support: Assist with the planning and delivery of all fundraising events
and activities.
Maintain supplies of fundraising and marketing materials.
Produce detailed end-of-campaign reports to ensure all important information is
documented for future use.

First Point of Contact: Handle general enquiries through multiple channels: telephone,
letter, email, and social media.
Conduct engagement calls to thank, inspire, and enhance the supporter journey.

Data & Donation Management: Create and update supporter records accurately on
the fundraising CRM.
Take donations over the phone and accurately update the CRM.
Produce periodic donation reports and analysis for senior management.
Post Event Support: Log all information from donation forms to the CRM, deposit
collected funds promptly, and generate acknowledgements.
Follow up on donation pledges and create timelines.

Content Production: Produce and assess written and verbal responses, ensuring
messages are inspiring and engaging.
Help to produce and update the charity website, social media channels and newsletters.
Volunteer Support: Assist with tasks related to recruiting, training, and managing
community fundraising volunteers.
Promote Gift Aid: Maximize opportunities to promote Gift Aid and contact preferences,
sharing the impact of the charity.
Compliance: Ensure compliance with Gift Aid, data consent, data protection
regulations, and other policies.
Ad Hoc Duties: Perform other tasks as directed by the senior management.

DESIRED ATTRIBUTES:
Policy Adherence: Follow all service standards, policies, and procedures of the charity.
Confidentiality: Ensure client information remains confidential, complying with data
protection regulations.
Personal Development: Take responsibility for personal learning and development,
supporting the growth of others.
Organisational Skills: Administer and organize work to ensure accuracy, meeting
quality targets and deadlines.

PERSON SPECIFICATION:

  Educated to degree level (although high-quality relevant experience will be viewed as a

credible alternative to formal qualifications).

  Willingness to take ownership of the administration tasks.
  Knowledge of marketing, event management, fundraising and the wider charity sector is

desirable but not essential.

  Legal right to live and work in the UK.
  Ability to understand and speak Urdu language is desired.

Apply by sending your cv to contact@indushospital.org.uk