Palliative Care Assistant - Specialist Community Nursing Team

Salary: AfC Band 3 £30,546 - £32,207 pa (inclusive of HCA) dependent on experience

Hours: 37.5 hours per week

We have an exciting opportunity for an exceptional individual to join our busy community service as a Palliative Care Assistant.

Royal Trinity Hospice provides specialist palliative care in the community across central and southwest London. Our specialist community nursing team supports patients with life-limiting conditions and specialist palliative care needs wherever they call home.

We are seeking a compassionate and dedicated Palliative Care Assistant (PCA) to join our team. PCAs play a vital role in supporting the team with the assessment, review and support of patients and families on the community caseload. They act as the eyes and ears of the registered clinicians responsible for the patient caseload and visit patients independently or jointly with the registered clinicians.

Responsibilities of a Palliative Care Assistant

Use listening and observation skills to identify patient and family needs
Communicate effectively via face-to-face, phone, or video
Share clear, concise observations with clinical colleagues
Build strong relationships within the multidisciplinary team
Be willing and flexible to work across different clinical teams within the hospice to cover gaps in service. *Please note that this is not a traditional ‘hands on’ care assistant role.

Skills and experience required

Understands the challenges of working with people with life-limiting illnesses and those important to them
Able to undertakes a range of routine assessment and interventions in a community setting but willing to carry out new interventions following appropriate training.
Understands the importance of multidisciplinary team working and discussion.
Able to use electronic databases and willingness to learn to use those relevant to the role
Able to create accurate records within the electronic patient record system in line with the Hospice’s guidelines
Able to identify and action with support any learning needs or gaps in knowledge and actively engage in learning and development opportunities
Commitment to ongoing learning and development
Care Certificate completed or commitment to complete within 6 months

Benefits

We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
Cycle to work scheme and interest-free season ticket loans available
Free eyesight test for DSE users and a contribution towards the cost of glasses
25% store discount in Trinity shops
Life assurance cover
Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
Regular ballots for donated free tickets and prizes
Access to courses of free counselling on the phone or face to face

Download the full list of benefits of working for Royal Trinity Hospice

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.

How to apply

If you have the skills and experience, we’re looking for, please complete the online application below.

For an informal chat or visit please contact Helen Brewerton, Head of Specialist Community Nursing on 0207 787 1062.

Closing Date: Wednesday 7 January 2026

Interview Date: Monday 19 January 2026

Download the Job Description and Person Specification

All successful applicants will be subject to DBS, Occupational Health and Reference checks.

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