Volunteer Support Officer (Next Generation)

Salary: £28,991.03 FTE / £17,394.61 Actual per annum
Hours: 22.5 hours per week
Contract:  Permanent
Location: Brightspace, Ipswich with Blended Working available
Start Date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the
Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to
ensure our sector, and its volunteers are supported, safe and sustainable and that
our communities are active and resilient.

Our values of collaborative, enabling, person centred, responsive and trusted are the
golden thread which runs through who we are and how we operate, and we aim to
make them real every day.

About the role

This is a new position which will provide additional capacity to drive forward our
ambitions to inspire the next generation of volunteers and ensure a diverse range of
volunteering opportunities. You will support engagement, work with colleagues to
promote Volunteer Suffolk and raise the profile and benefits of volunteering, and
support VCFSE organisation with practical advice and support. You should be able
to demonstrate relationship building skills, sound communication and marketing
skills, and have a can do attitude.

These roles will suit individuals who have a passion for the VCFSE Sector and who
can champion building capacity, efficiency, and sustainability. You will be an
excellent communicator at all levels and able to write and speak persuasively to a
diverse range of groups. You will need to be driven, pro-active, flexible and
resourceful as each role can have a busy and varied workload. You should also be
confident working independently as well as having the ability to be a good team
player.

Successful candidates will be proactive individuals with a can-do attitude and
appetite for learning. We are looking for those who can communicate with a wide
range of people with varying degrees of experience.

If you are interested in the role and would like to learn more, please contact
alice.wade@communityactionsuffolk.org.uk Deputy Director of Operations and
Business Development for an informal conversation.

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We are a friendly organisation, committed to promoting a diverse and inclusive
culture in all that we do, and welcome applications from individuals of all
backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive,
where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the
recruitment process, or on commencement of post.

What we offer
You will work within a reputable charity which offers its employees benefits which
include:
•  Blended working where role allows
•  Flexible working options to support work/life balance
•  33 days (FTE) increasing to a maximum 36 (FTE) annual holiday which includes

an allowance for bank holidays

•  Up to 4% matched pension contribution
•  2 days pro rata volunteering days to support volunteering in Suffolk
•  Staff Discounts Scheme for a range of retailers including; shopping, holidays,

insurance, eating out and health and leisure activities

•  Company Sick Pay Scheme
•  Continued Professional Development for job related development
•  Family Friendly policies and practices
•  Tailored induction

For more information, please visit
http://www.communityactionsuffolk.org.uk/vacancies/ for a copy of our application
pack. Alternatively, please contact Susan Butler on
susan.butler@communityactionsuffolk.org.uk

Closing date for applications: 12.00pm on Wednesday 8th October 2025   Interviews
will be held during the week beginning: 16th October 2025
Completed applications should be sent to
susan.butler@communityactionsuffolk.org.uk  or via post to Susan Butler, at
Community Action Suffolk, 160 Hadleigh Road, Ipswich, IP2 0HH by the above
closing date.

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