Hearing Care Assistant (HCA)
Location: Mary Hare Hearing Centre, Newbury
Working Pattern: Part-time 22.5h per week Salary Range: £13,500 - £15,750 (full time equivalent of £24,000 to £28,000 per annum pro rata) + bonus opportunity
Are you passionate about helping people hear better and improving their quality of life?
At the Mary Hare Hearing Centre, we’re looking for a caring and motivated Hearing Care Assistant (HCA) to join our friendly team.
This role is open to both aspiring HCAs who wish to train in audiology and experienced HCAs already qualified in hearing care and wax removal. You’ll be joining an independent, patient-focused practice that values time, care, and genuine connection over sales targets.
As part of the wider Mary Hare charity, your work will also help support the education of deaf children — so this is a role where you can make a real difference every day.
About the Role
As an HCA at the Mary Hare Hearing Centre, you’ll work closely with our experienced Audiologists to provide high-quality, person-centred hearing care.
Depending on your experience and training, your responsibilities may include:
- Conducting initial hearing screenings for new clients;
- Providing aftercare services such as hearing aid cleaning, re-tubing, and troubleshooting;
- Guiding patients on the use and care of their hearing aids;
- Performing delegated clinical tasks such as otoscopy and impression taking (following training and competency checks);
- Performing hearing aid adjustments for existing clients;
- For qualified candidates: independently delivering wax removal services and HCA-led clinics
- Managing appointments, hearing aid orders, and patient records;
- Helping maintain a well-organised, welcoming, and professional clinic environment.
You’ll receive full support and supervision from our Audiology team. For candidates new to the role, we’ll provide structured in-house and external training leading to recognised HCA competency.
About You
We’d love to hear from you if you are:
- Kind, patient, and confident communicating with people of all ages;
- Organised, reliable, and attentive to detail;
- Comfortable using computer systems and handling clinic administration;
- Enthusiastic about learning and developing new clinical skills;
If you’re already qualified: You’ll be able to use your existing HCA and wax removal skills to provide independent patient care, with opportunities to further expand your scope and support the wider team.
If you’re new to hearing care: You’ll receive comprehensive training and mentoring to build your clinical and communication skills from the ground up.
Why Join Us?
- Work in a respected independent practice with a strong reputation for care
- Be part of a supportive team that prioritises quality time with patients
- Enjoy professional development opportunities, whether you’re starting or advancing your HCA career
- Play a meaningful role in supporting Mary Hare’s charitable mission to help deaf children
- Competitive salary based on experience and qualifications
If you’re passionate about people and want a rewarding career helping others hear and connect better, we’d love to hear from you.
How to Apply!
If you'd like to find out more or speak with our Clinic Manager before submitting an application then please contact Barbara Ribeiro on 01635 523343 or email b.ribeiro@maryhare.org.uk
To apply, please click the ‘Apply for this Job’ box at the top of the page
To download the Application Form click HERE
Closing date for applications: 26.01.2026
Please note that the Mary Hare organisation adheres to Safer Recruitment Standards and as such all applications must be made via the Mary Hare website and using the Mary Hare Application Form.
Applications will only be considered via a completed Application Form; CV’s cannot be accepted.
Mary Hare | Arlington Manor | Snelsmore Common | Newbury | Berkshire | RG14 3BQ
This School is committed to safeguarding children and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All shortlisted candidates will be asked to complete a criminal records self-disclosure form and successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks. We are committed to securing genuine equality of opportunity in all aspects of our activities as an employer and education provider. The role you are applying for is ‘exempt’ from the Rehabilitation of Offenders Act 1974.