WORLD JEWISH RELIEF

Job Description & Person Specification

Job Title:

STEP Employment Advisor

Contract:

Full time, (35 hours per week)
Fixed-term contract, to June 2026 with the possibility of
extension (funding dependent)

Reports to:

STEP Team Manager

Location:

Home-based (remote)

About World Jewish Relief

World Jewish Relief provides life-saving and life-changing action to people in crisis
around the world. We work with our trusted local partners to help people survive
the  consequences  of  conflict  and  disaster,  to  thrive  and  rebuild  their  lives.  We
deliver  programmes  using  our  expertise,  with  urgency  to  achieve  maximum  and
sustainable impact for those within and beyond our community.

UK Programmes

Following a successful Emergency campaign to support Syrian Refugees in 2015
World Jewish Relief created the Specialist Training and Employment Programme
(STEP) for refugees in 2016 and today we are the largest provider of specialist
employment support to people who have experienced forced migration in the UK.

STEP aims to improve integration for refugees and people who have experienced
forced migration support though a targeted employment programme that
addresses the complex barriers they face in preparing for, and ultimately finding,
work in the UK. We support all people who have experienced forced migration
regardless of their proximity to the labour market, to develop the skills and access
the opportunities they need to secure sustainable and meaningful employment.

We deliver STEP online and in person programmes across the UK. Our work now
includes specific programming for women refugees, Afghan nationals, Ukrainians
and those who have come through the asylum system.

We are expanding our work to deliver (in partnership with the British Council) an
English Language and Employment Support Programme for up to 4,000
Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over
the next 12 months. The programmes provide advice and signposting to relevant
services to mitigate against any potential obstacle to participation – this includes
access to tech and statutory childcare.

The Role

We  are  recruiting  a  team  of  remote  Employment  Advisors  who  will  provide  high
quality  advice  and  guidance  through  1:1  employability  support  and  group
employability workshops with the aim of coaching individuals and supporting them
on their journey into employment that suits their previous experience and skill set.

The STEP Employment Advisor will  work remotely and can be based anywhere in
the UK. The post holder will prepare participants for employment and help them to

achieve  their  chosen  training  and  employment  objectives.  They  will  monitor  and
encourage  participants’  engagement  and  attendance  in  all  aspects  of  the
programme. They will provide an exemplary level of support to STEP participants
working  towards  a  variety  of  performance  targets  based  on  the  progression
outcomes of participants including successful delivery of workshops, completion of
training courses, volunteering, and achieving and sustaining paid employment.

Specific responsibilities
The following is typical of the duties the post holder will be expected to perform.  It
is not necessarily exhaustive and other duties of a similar nature and level may be
required from time to time.

Frontline support

1.  Providing new participants with an effective induction to the service.
2.  Carrying out a holistic and employment focussed initial assessment and

completing an individual action plan with each participant.

3.  Supporting participants to onboard and access their English Online classes,

and monitoring their attendance.

4.  Conducting regular 1:1 meetings with participants in line with their action

plan, to provide practical support and advice.

5.  Working with participants to develop skills for CV writing, cover letters,

applications and interviews, following a curriculum and using a coaching
approach that fosters learning and independence.

6.  Delivering group employability workshops.
7.  Sourcing vocational training courses, volunteer placements and job

opportunities as appropriate.

8.  Assisting participants to have international qualifications recognised by

sending information about existing qualifications to UK ENIC or
professional bodies and identifying and accessing ‘top-up’ or additional
training as required.

9.  Ensuring that safeguarding procedures are followed, and professional

boundaries are maintained at all times.

Monitoring and Evaluation

10.  Carrying out ongoing monitoring with participants, assessing progress

against action plans and completing impact assessments.

11.  Working in collaboration with other organisations to accelerate employer
engagement to achieve work experience and job offers for participants.
12.  Developing and maintaining participant records, complying with systems

and reports in place to monitor data and outcomes using a centralised CRM

13.  Ensuring that Key Performance Indicators (KPIs) are being met, working

with the Team Manager and World Jewish Relief’s UK Programmes team to
discuss areas for improvement and share outcomes.

14.  Contributing to the evaluation of the project through monitoring, reviewing
and evaluation of interventions and services provided. This will include
contribution to meetings, working groups and activities as required,
including the provision of reports and project information.

Development

15.  Being involved in the national STEP network, which includes regular

workshops, reflective practice and access and use of our communications
channels

16.  Undertaking relevant training as required

Note: This is a job outline only and seeks to set out the principal purpose and
functions of the role; it may therefore be subject to change.

PERSON
SPECIFICATION

EDUCATION AND
QUALIFICATIONS

Level 4 NVQ or equivalent

KNOWLEDGE AND
EXPERIENCE

Proven experience or knowledge within the employment
sector.

Understanding of the issues and challenges faced by people
who have experienced forced displacement accessing
employment, and an understanding of the additional barriers
that can be faced by women entering the UK job market.

Knowledge of adult learning/ vocational training.

Experience of delivering 1:1 advice & guidance and coaching.
Experience of reviewing and supervising a case load of
participants.

Awareness of Safeguarding people at risk and maintaining
professional boundaries.

Experience facilitating group workshops.

Experience of employer engagement/intervention to educate,
advocate and facilitate access to job opportunities.

SKILLS & ABILITIES

Excellent interpersonal and communication skills.

How will this be assessed?

Essential (E)
or Desirable
(D)?

CV and
Cover
Letter

Pre-
interview
Task

Interview

E

E

E

E

E

E

E

E

D

E

X

X

X

X

X

X

X

X

X

 X

X

X

 X

 X

X

X

X

 X

Cross-cultural sensitivity

Ability to work in a team and to use own initiative.

Ability to network proactively and build relationships with key
stakeholders including participants, employers and local
organisations.

Excellent  Admin and IT skills (Updating CRM Databases,
Microsoft Word, Excel, Outlook)

Advanced level English

Competency in Cantonese

OTHER

An understanding of, and empathy with, the values and work
of World Jewish Relief. Specifically, the circumstances of and
work we do with people who have experienced forced
migration.

E

E

E

E

E

E

E

X

X

 X

X

X

X

 X

 X

X

X

X

X

The Benefits:

•  23 days holiday plus bank holidays and Jewish holidays
•  Pension scheme – we contribute 5% to the World Jewish Relief pension

scheme.

•  Life Insurance – up to 3 times salary.
•  Health cash plan– cash back to cover the costs of dental treatment, optical
care, specialist consultations and a range of complementary therapies.

•  Employee Assistance Programme.
•  On Friday the office closes at 3pm
•  We encourage flexible working/working from home and offer a range of

flexible working options.

Terms and conditions:

•  Salary: £30,221
•  Contract: Full-time (35 hours per week), Fixed-term contract, until June 2026

with the possibility of extension.
•  Location: This role is home-based.

Safeguarding:

Underpinned by our values, World Jewish Relief is committed to safeguarding people
at  risk  in  line  with  national  legislation  and  relevant  national  and  international
guidelines and frameworks. In line with our Safeguarding Policy, this role is subject
to a satisfactory Disclosure and Barring Service (DBS) check and references.

World Jewish Relief is participating in the Inter-Agency Scheme for the Disclosure
of  Safeguarding-Related  Misconduct
the
Humanitarian and  Development  Sector.  We  will  therefore  seek information about
safeguarding-related  misconduct  (i.e.  sexual  exploitation,  sexual  abuse  or  sexual
harassment) that a candidate has been found to have committed when we obtain
references from successful applicants.

in  Recruitment  Process  within

Equality, Diversity and Inclusion:

World Jewish Relief values equity, diversity and inclusion in our workplace and we
encourage  applications  from  candidates  of  all  ethnicities,  socio-economic
backgrounds,  genders,  sex,  sexual  orientations,  ages,  disability,  faiths  (or  non),
marital status (or non), that meet the criteria set out for this role.

We are striving to build a team reflective of the communities we work with. People
with experience of forced migration are experts by experience and are particularly
encouraged  to apply for  this  position. If  you  have  first-hand  experience  of  forced
migration,  please  let  us  know  in  your  application.  Additionally, we  encourage
you to apply even if you do not meet all the requirements that are listed within the
person specification.

We respect that people’s identity is not defined by their past experiences and do not
expect  candidates  to  describe  their  lived  experience  during  the  interview  process
unless they wish to do so.

You don’t need to be Jewish to work for us, but you must be committed to our faith-
based values of Justice, Kindness, Repairing the World and Welcoming the Stranger.

We  are  inspired  by  these  values  to  work  beyond  our  community,  recognising  the
dignity and potential of all people.

How to apply

Please  upload  your  CV  and  a  cover  letter  explaining  how  you  meet  the  specified
criteria in the person specification.

Please refer to the person specification which shows which criteria will be assessed in
your CV and cover letter. We encourage applicants to clearly demonstrate how they
meet the essential criteria marked for CV and Cover Letter assessment. Other criteria
will be explored through a pre-interview task and at interview.

Closing date: 28th September 2025.

Please note that the pre-interview written task and interviews are expected to take
place on 3rd October 2025, and expected start date will be 10th November 2025.