The Rose Road Association
12.9 - 13.9 per hour
Southampton
Full-time
Job Descrip(cid:415)on & Person Specifica(cid:415)on –

Community Services Support Worker

Rose Road is a Southampton-based charity that since 1952 has been suppor(cid:415)ng children and
young people with complex disabili(cid:415)es and care needs, and their families, from across Hampshire
and surrounding areas. We provide overnight short respite breaks, on-site and community-based
day services, flexible outreach support and at-home care, and SEN advice services.

Role:

Community Services Support Worker

Responsible to:

Assistant Manager

Hours:

Various contracts available:

-  Flexible 12-30 hour contract (A typical 30 hour contract will
include a combina(cid:415)on of day-(cid:415)me sessions, before and a(cid:332)er
school sessions and weekend sessions over a 4 week period (2
weekends a month). Shorter working contracts are available for
fixed (cid:415)mes e.g., before and a(cid:332)er school or just weekends so
please enquire. Addi(cid:415)onal hours available in school holidays.)
-  Evening hours contract from zero hours up, working between

3pm-8pm during the week

-  Weekend hours contract from zero hours up, working work at
least  one day every weekend, or 2 days alterna(cid:415)ve weekend.

-  Evening and weekend hours contract from zero hours up,

working at least one day every weekend, or 2 days alterna(cid:415)ve
weekends, and hours between 3pm and 8pm during the week.

More hours above these requirements are available if you want them.
Please say which contract you are applying for when you make your
applica(cid:415)on at www.roseroad.org.uk/jobs.

Based at Rose Road; out in the community throughout Southampton
and south Hampshire; in the young person’s home
£12.90 – £13.90 per hour. The weekday rate is £12.90 per hour.  The
enhanced rate is £13.90 per hour and is paid for all weekend hours and
waking hours from 9pm to 7am on weekdays.
Open ended applica(cid:415)on

As a Community Services Support Worker, you will have the exci(cid:415)ng
opportunity to support disabled children and young people to thrive by
providing kind, respec(cid:414)ul and professional care to those who access our
outreach support in the community as well as domiciliary care in the
young person’s home.

Loca(cid:415)on:

Salary:

Closing date

Job Descrip(cid:415)on

Summary

Job Descrip(cid:415)on & Person Specifica(cid:415)on –

Community Services Support Worker

Role specific tasks and
responsibili(cid:415)es

This will include all aspects of personal care, including washing,
personal hygiene, dressing, moving (via hoist as required) and assis(cid:415)ng
with meals (orally or through feeding tubes).

You will also get to plan and deliver individually tailored, person-centred
leisure ac(cid:415)vi(cid:415)es and opportuni(cid:415)es for our young people to learn, play
and explore safely while out and about in the community, to develop
new skills, spend (cid:415)me socialising with friends and build a sense of
belonging and achievement.

There will be lone working involved both in the young person’s home
and out in the community, as well as the chance to make group trips to
parks, playgrounds, ac(cid:415)vity centres, the beach, farms and zoos,
restaurants and shopping centres. You can also run ac(cid:415)vi(cid:415)es such as
cra(cid:332)s, baking, swimming, sports, walking and more – the opportuni(cid:415)es
are endless.

You will also be able to communicate clearly using their preferred
method of communica(cid:415)on, ensuring their needs are met at all (cid:415)mes.
You will also communicate well with colleagues, suppor(cid:415)ng each other
and building trus(cid:415)ng working rela(cid:415)onships.

  Transport - To transport young people in your own vehicle or a Rose
Road accessible vehicle. This will include collec(cid:415)ng people from their
homes, accessing community ac(cid:415)vi(cid:415)es and bringing them to and
from the Bradbury Centre. Outreach requires you to be able to
drive.

  Repor(cid:415)ng/Recording – To complete clear and detailed daily records
to ensure their support plan is followed; to file away, maintain and
store daily records in line with the policy.

  Safeguarding - ensure all safeguarding policies and procedures are
followed and ensure that all service users are protected from harm
at all (cid:415)mes; be aware of the repor(cid:415)ng protocols for a safeguarding
concern or incident; be aware of your responsibility to iden(cid:415)fy and
act on any examples of poor safeguarding prac(cid:415)ce in the se(cid:427)ng
  Carry out rou(cid:415)ne domes(cid:415)c tasks that contribute to general upkeep

such as shopping, cooking, laundry, cleaning and bed making

  A(cid:425)end and ac(cid:415)vely par(cid:415)cipate in supervision with your line manager
  Undertake all mandatory and relevant training as iden(cid:415)fied and
agreed with line manager to ensure personal and professional
growth and to adhere to all Rose Road Associa(cid:415)on policies.
  Ensure you display dignity and respect to all employees and

children/adults at all (cid:415)mes

  Fully commit to the values, mission and vision of Rose Road

Job Descrip(cid:415)on & Person Specifica(cid:415)on –

Community Services Support Worker

  Undertake other du(cid:415)es that may be required by the associa(cid:415)on to

contribute to the development of the service and maintain a
posi(cid:415)ve environment for the children/young adults

DBS check needed?

This role is subject to an Enhanced Disclosure by the Disclosure &
Barring Service

Required qualifica(cid:415)ons  An appropriate level 3 Diploma, or a commitment to undertake the
qualifica(cid:415)on within an agreed (cid:415)me frame.

Benefits

The Rose Road Association is an equal opportunities employer.
All staff undergo regular Supervisions, wellbeing check ins and an
annual appraisal.

All staff also receive the following:

  25 days annual leave per annum, rising to 28 days after five

years’ continuous service
  Contributory pension scheme
  Paid sickness (following 3 months’ service)
  Comprehensive Training and Development with opportunities to

progress

  Employee Assistance Programme

Person Specifica(cid:415)on – what we need from you

Essen(cid:415)al

Desirable

Educa(cid:415)on and Training

  Child care/NVQ Qualifica(cid:415)on or

willingness to work towards within an
agreed (cid:415)me limit

Achievements, Experience, Skills & Abili(cid:415)es

  Good communica(cid:415)on skills
  Understanding of the principles of equal

  Experience of working with young disabled

people

opportuni(cid:415)es

  Experience of working with children and/or

  Recording skills/following programmes,

young adults

care plans and risk assessments

  Ability to use own ini(cid:415)a(cid:415)ve and work as

part of a team

  Have the physical capacity to partake in
moving and handling of service users

Job Descrip(cid:415)on & Person Specifica(cid:415)on –

Community Services Support Worker

Our Values & Expected Behaviours

Our focus is always on the children and young people we support, as well as their families, our
employees and volunteers.  Our Values are essential in providing a moral compass that guides
actions and decisions, creating a shared culture, establishing trust, driving strategic direction, and
infusing the organisation with meaning and purpose.

We are Trustworthy - We build trust with the children, young people, and families we support – as
well as our partners - by being dependable, reliable, and accountable in all that we do.

We are Kind - We understand and value the unique needs of the people that we support.
Providing care and support with compassion and empathy.

We are Open & Honest - We foster an honest and open-minded culture and are transparent in
both our decision making and communication.

We are Forward Thinking - We are committed to providing the highest quality of care, constantly
seeking new, collaborative, and creative ways to deliver our services– encouraging everyone to be
ambitious and to achieve their goals.

We are Professional - Flexible and agile in our approach, we uphold the highest professional
standards to meet the needs of our children, young people, and their families.

Working within our organisation’s Values Framework – Expected Behaviour Level

Our five values have clear descrip(cid:415)ons and iden(cid:415)fied behaviours that demonstrate what they look
like in prac(cid:415)ce. The behaviours are split into three levels which are intended to be relevant and
consistent throughout various roles within Rose Road.
Job Descrip(cid:415)ons include the different levels of each behaviour required which should be
demonstrated throughout recruitment processes and ongoing employment.
Full details can be found at www.roseroad.org.uk/valuesframework (opens a PDF)

We are Trustworthy
We are Kind
We are Open and Honest

We are Forward Thinking
We are Professional

Behaviour Level 1
Behaviour Level 1
Behaviour Level 1

Behaviour Level 1
Behaviour Level 1

Community Services Support Worker - THE ROSE ROAD ASSOCIATION | Work In Charities