Remote Counselling Service Co-ordinator

Job or Trustee?

Job type

Salary

Hours

Closing date

Organisation

We are looking for a highly organised, compassionate and proactive person to join our team as the Remote Counselling Service Coordinator. This is an exciting opportunity to support the growth of an accessible, mindfulness-informed counselling service and to play a key role in expanding access for people seeking affordable support.

About the role
We are welcoming a growing number of volunteer and student counsellors, and we receive many enquiries from clients looking for therapy. We need someone who can help streamline onboarding, allocate clients, support counsellors, and strengthen the operational backbone of the service.

This is a remote role, with occasional optional in-person team meetings.

What you’ll do
- Assist with interviewing and inducting volunteer and student counsellors
- Provide support and communication to counsellors
- Allocate clients and manage waiting lists
- Maintain accurate records and supervision logs
- Coordinate student supervisors once recruited
- Support our online presence in collaboration with the social media team
- Provide general operational support to the counselling service

What we’re looking for
- Excellent admin and organisational skills
- Strong IT confidence
- Experience with HR-style admin
- Clear and confident communicator
- Able to work remotely and independently
- Understanding of confidentiality and GDPR

Desirable: experience in counselling or mental health settings, knowledge of BACP placement structures, or familiarity with mindfulness-informed approaches.

How to apply
Please send your CV and a short cover letter to rachel@mindfultherapies.org.uk.

If you'd like an informal chat about the role before applying, you’re very welcome to get in touch.