PERSON SPECIFICATION

Job Title:
Hospice Pay Band:
Accountable To:
Responsible To:

Clinical Administrator Apprentice
In line with National Minimum Wage rates of pay
Patient and Family Support Services Manager
Director of Clinical Services

QUALIFICATIONS

COMPETENCIES
AND KNOWLEDGE

Essential
Minimum of 5 GCSEs at grade 4/C or above to include
English and Maths - or Functional Skills equivalent. If no
Maths GCSE, Functional Skills in Maths will be offered
and needs to be achieved alongside apprenticeship.
Keyboard and computer literacy skills

Understanding of Confidentiality.

SKILLS

PERSONAL
ATTRIBUTRES

Effective written and verbal communication skills.
Ability to relate well to a wide range of people.
Organised.
Good teamwork.
Attention to detail.
A desire to:

•  Learn and develop.
•  Support the work and care of the hospice.
•  A willingness to have a go and ask when in need

of support.

Ability to

•  Produce work of high quality.
•  Prioritise work.
•  Work independently as well as part of a team.
•  To confidently interact with service users and

other professionals.

Desirable
Higher level qualifications

Evidence
Application form

Microsoft Office skills or similar

Application form
Interview

Knowledge of health care record
systems

Application form
Interview

Ability to communicate well with
people who are distressed

Interview
References

•  To remain calm and understanding in challenging

situations

•  Treat others politely and with dignity
•  To work equitably.

To work:

•  With honesty and integrity
•  Flexibly to support the organisation
In an organised and efficient way
•