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Customer Service Adviser
CANCERBACKUP
29,000 per year
Shipley/Home
Full-time

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People stories

  • Matt Jarvis

    Cancer Information Services Manager

    I think Macmillan is innovative and inspire people and they are always look at what you can bring.

    Find out more

    I have worked in cancer services with NHS for 8 years. I’ve worked with people with cancer and I wanted to work in a different field but still be able to provide service to people living with cancer. I wanted to apply my skills that I learnt with NHS and be able to spend quality time with people and help them release their fears and help them relax.

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  • Phil Naish

    Service Desk Analyst

    Technology Service Operations

    Within my team, the people have been here 3 + years. Rather than coming into Macmillan to get some knowledge then move on, I want to stay here, get the knowledge and move up.

    Find out more

    As I was applying for jobs, I saw the Macmillan name and it’s such a well-known charity that does incredible work for people affected by Cancer. I’ve lost a couple of people in my life from Cancer so I thought it would be perfect for me.

    It helps that I can give back.

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  • Jean-Gabriel Tarassenko

    Supporter Donations Assistant

    Supporter Care

    The People you work with, the ability to learn from others on a daily basis.

    Our team is contact supporters, and we are privileged to do the things we do.

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    We receive a lot of letters into the Head Office from supporters. We have a lot of supporters who choose to share their stories and their losses, their experience and their story with us. We love those letters and we especially love the letters from children involved in fundraising.

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  • Ella Forster

    Relationship Fundraising Manager

    Relationship Fundraising

    Out of all the jobs I’ve done, working at Macmillan feels the least like a job. I get excited to see my team, I’m inspired to speak to all our supporters. Every day, I am fortunate enough to get to speak to inspiring people who have done so much and been through so much.

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    I think I always knew I wanted to work in the third sector but it was a roundabout way to get here.

    I worked in Tech before, had enough of that and decided to pursue my dream. I quit my job and this role at Macmillan came up and it felt like fate.

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  • Matt Jarvis

    Cancer Information Services Manager

    I think Macmillan is innovative and inspire people and they are always look at what you can bring.

    Find out more

    I have worked in cancer services with NHS for 8 years. I’ve worked with people with cancer and I wanted to work in a different field but still be able to provide service to people living with cancer. I wanted to apply my skills that I learnt with NHS and be able to spend quality time with people and help them release their fears and help them relax.

    View Profile Back

  • Phil Naish

    Service Desk Analyst

    Technology Service Operations

    Within my team, the people have been here 3 + years. Rather than coming into Macmillan to get some knowledge then move on, I want to stay here, get the knowledge and move up.

    Find out more

    As I was applying for jobs, I saw the Macmillan name and it’s such a well-known charity that does incredible work for people affected by Cancer. I’ve lost a couple of people in my life from Cancer so I thought it would be perfect for me.

    It helps that I can give back.

    View Profile Back
Customer Service Adviser - CANCERBACKUP | Work In Charities