Job Openings

Administrator (Hull & Grimsby)

Employment Type

Full-Time, Permanent

Compensation

£25,553.00

To assist in supporting Target Housing team to achieve the organisational objectives. Further to provide support to ensure the efficient functioning of the Hull and Asylum Services.

Specific

• • Be a first point of contact to referring agencies & clients.

• • Input client data onto Omni ledger

• • Liaise closely with external agencies.

• • Arrange contractor access

• • Develop an approach to signposting individuals to other housing providers & develop a rapport & professional relationship with those providers.

• • Ensure all correspondence is consistent and uniform, produced to a high professional standard and in-line with Supporting People quality framework.

• • Follow equality of opportunity approach to managing accommodation waiting lists ensuring Fair Access Policy is followed.

• • To attend the weekly team meeting

• • Complete spreadsheets for contractual requirements

• • Any other duties deemed as appropriate and agreed with Service Manager

General

• Be first point of contact for the organisation with customer focus in mind. Respond to telephone queries & enquiries, take messages, update database accordingly and welcome, sign-in visitors.

• Create and development forms and databases as required in order to develop office systems & increase organisational efficiency.

• Record relevant information in database and produce reports from database as required.

• Assist with office duties as directed & day to day office functioning.

• Attend meetings & produce minutes of the meeting

• Maintain office stock & process stationary order.

• Participate in implementing appropriate Quality Assurance Systems.

• Prepare evidence in readiness for any inspections and annual organisation self assessment.

• Attend relevant training and meetings as directed by Service Manager

• Develop skills in Omni (internal database)

• Take responsibility to ensuring all electrical & technical equipment & components are fully functioning. i.e. photocopier, fax & telephones etc

• Support the team in resolving IT issues/problems, liaise with external IT Support Service.

• Operate ring-around procedure for Target staff.

• First point of contact for phone calls
• Meet and Greet Visitors/Tenants
• Allocate incoming & sort outgoing mail

Person Specifications

• Familiar with the use of Word, Excel, Publisher, PowerPoint and database systems

• Possess excellent communications skills both written & verbal.

• Hold knowledge of administration systems

• Experience in office administration

• Ability to liaise with diverse range of people

• Ability to establish and maintain effective strategic relationships

• Minute-taking experience.

• Ability to demonstrate a level of flexibility in order to respond to demands and timescales

• Ability to work as part of a team to contribute to set objectives

• Willingness to undertake further training and development as necessary.

Competencies

Customer Focus (Critical)

Planning and Organising (Critical)

Communication & Influencing (Critical)

Commitment and Drive (Very Important)

Analytical Thinking (Very Important)

Team Work (Very Important)

Integrity (Important)

Confidence and Judgment (Important)

Technical (Important)

Thank You

Your application was submitted successfully

Location

Hull

Employment Type

Full-Time, Permanent

Compensation

£25,553.00