Mental Health Support Worker

Job Introduction

Do you see yourself working for a CQC rated outstanding service? Douglas House is proud to be one of only 6% highest rated mental health services in the UK and is part of Turning–Point, a leading Health and Social Care Organisation and a Registered Charity. We are located in a community setting near to Didsbury Village, Manchester with great transport links.

We care for 12 male and female service users, who experience severe and enduring mental health issues, offering therapeutic packages of mental health rehabilitation to those who are both informal and detained under the Mental Health Act.

Role Responsibility

Working alongside a full and varied multi-disciplinary team consisting of consultant psychiatrists, doctors, mental health nurses, art therapists, occupational therapists, psychologists, support workers, project workers, and peer support workers. You will develop therapeutic relationships with service users, and help them to develop appropriate coping strategies and skills for independent living. Douglas House is a unique environment that gets great results for its service users, and has a friendly, caring and inclusive team.

We operate a self-rostering system which means we can work around you and your commitments.

The Ideal Candidate

Health and social care experience or qualification would be desirable but we can support you to gain further qualifications whilst in post if you are the right person for the job. You must be an excellent communicator, be enthusiastic about giving good care and possess good people skills.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point

Apply

Mental Health Support Worker

Mental Health Support Worker

📍 Location: South Shields, NE33 2QU
🕒 Hours: 18 per week 
💷 £12.21 per hour

Make a Real Difference in Mental Health Support

Are you passionate about supporting people with mental health challenges and learning disabilities? Do you have the resilience, empathy, and non-judgmental approach needed to help people live fulfilling lives? If so, we’d love to hear from you!

We’re seeking a experienced Relief Mental Health Support Worker to join our team in South Shields, where you will play a key role in providing compassionate support. This role offers the opportunity to work with a dynamic, dedicated team, offering flexibility while making a significant impact on peoples lives.

Working in this role you would need to be resilient, have an open mind, and have a non-judgmental approach, so this would appeal to people who share a real interest in Mental Health

The Role

Providing support to a gentleman within his own home, duties will include

• Tending to all aspects of daily living, including personal care

• Domestic Household Support (cooking, cleaning, and maintaining the home)

• Support with budgeting and finances

• Social Support, helping to engage in community and social activities

• Family Support, assisting families in maintaining relationships

• Medication Support

• Liaison with Health Professionals and Social Care Professionals to ensure holistic care

• In-house and out-of-house activities, including assisting with outings and interes

Relief hours available - Various shift patterns including days, evenings, nights, weekends and sleep overs. 

Day shift 8am - 9pm

What We’re Looking For

We are looking for individuals who are not only experienced but also share a genuine interest in mental health and learning disabilities. Ideal candidates will demonstrate:

✅ A resilient and open-minded approach to supporting others
✅ Strong communication skills with a non-judgmental attitude
✅ Ability to assist with a variety of tasks, including personal care, domestic services, and community support
✅ A passion for empowering people we support to live independently and achieve their goals
✅ Ability to work independently and as part of a team to provide high-quality care

The post is subject to an enhanced DBS check

Why Work With Us?

At Real Life Options, we believe in treating our staff with the same respect, care, and consideration that we show to the people we support. We offer a wide range of benefits including:

🌟 Flexible hours to fit your personal schedule
🌟 28 days paid holiday (pro-rata)
🌟 Accredited training to help you develop your skills and career
🌟 Employer contributory pension scheme
🌟 Health Cash Plan (covering dental, optical, physio & more)
🌟 £10,000 Life Assurance cover
🌟 Employee Assistance Programme (including 24/7 support)
🌟 Cycle to Work Scheme
🌟 Discounted shopping & leisure activities via Reward Gateway
🌟 Regular staff recognition and refer-a-friend bonus

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know

Our Values

We are driven by our core values:
Respect – Honesty – Responsibility – Excellence

If you share these values and want to help us make a real difference in the lives of the people we support, apply today!

Ready to Make a Difference?

If you’re ready to take on a fulfilling, flexible role that makes a real impact, we want to hear from you. Apply today and help us deliver high-quality, person-centred care!

📧 Please ensure you check your email regularly (including junk/spam folders) for updates on your application.

Information

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JOB DESCRIPTION

Job Title:

Weekend Premises Assistant (Bank Staff)

Responsible to:

Head of Operations

Responsible for:

To ensure the safe and efficient opening, closing, and basic upkeep of
the community centre during weekend hours. The postholder will act as
the responsible key holder and support the smooth running of the
facility for all users.

Hours:

As required on weekends and occasional weekday evenings
(bank/casual hours). Will include Sunday mornings on a rota
basis.

Salary

£13.85 per hour

Location:

Based at Belvedere Community Centre, Mitchell Close DA17 6AA

Main Duties and Responsibilities:

Opening & Closing Duties

  Open the community centre at agreed times.

  Close the Centre at the end of the session, locking all internal and external doors.

  Set and deactivate the building alarm system in accordance with procedures.

  Conduct end-of-day checks to ensure the building is secure.

Facilities & Cleaning Support

  Move, set up, and pack away furniture and equipment as required by bookings.

  Carry out light cleaning duties, including wiping surfaces, sweeping floors, and tidying

shared spaces.

  Check toilet facilities, clean if required, and replenish toilet rolls, soap, and other

consumables.

  Empty internal and external bins as needed.

  Ensure all areas are clean, safe, and presentable for users.

Health, Safety & Security

  Monitor the building for any maintenance issues and report concerns promptly.

  Ensure safe access for visitors and hirers.

  Adhere to all safeguarding and health & safety procedures.

Customer Service

  Provide a welcoming presence for community centre users.

  Offer basic support to hirers, such as showing them to rooms or explaining

equipment use.

Person Specification:

Reliable, punctual, and able to work independently

Essential  Desirable
Y

Physically able to move furniture and carry out light cleaning.
Responsible and trustworthy, with the ability to securely manage
keys and alarm systems.
Good communication skills and a friendly manner.
The ability to acquire an understanding of and a willingness to
work within Age UK Bexley Policies and Procedures
Local resident or lives near to the community centre
Previous experience in caretaking, cleaning, or facilities support.
Knowledge of basic health and safety procedures

Y
Y

Y

Y

Y
Y
Y

SUTTON COLDFIELD
BAPTIST CHURCH

Associate Minister
Pastoral Care & Teaching

In partnership with

FA LC O N L O DG E

CHAPEL

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We’re really pleased you’re considering this role.

In  2022  Sutton  Coldfield  Baptist  Church  was  approached  by
members of a local fellowship, Falcon Lodge Chapel, to provide
leadership  support  and  vision
two
organisations entered into a Covenant Partnership in 2023 which
has now led us to jointly seek an Associate Minister to serve both
organisations.

r Thank  you  for  your  interest  in  the  post  of  Associate  Minister.
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future.  The

In  order  for  this  role  to  work  well  the  person  appointed  will  be
contractually  employed  by  and  under  the  leadership,  support,
and  supervision  of  Sutton  Coldfield  Baptist  Church  and
seconded for part of their working hours to Falcon Lodge Chapel to give a lead in their ministry
through teaching, pastoral work, and ministry to families.

the

for

In  addition  to  participating  in  the  leadership  of  Falcon  Lodge  Chapel,  this  role  involves
participation in the pastoral care and teaching of Sutton Coldfield Baptist Church.

Sutton Coldfield Baptist Church is a largish church by UK standards, with around 500 active
adults attending. Located approximately 6 miles north of Birmingham, Sutton Coldfield is a busy
suburb  with  a  variety  of  housing  and  a  number  of  very  good  schools.  The  town  features  a
significant concentration of retail and local business, one of the largest urban parks in the United
Kingdom, and easy transport links into Birmingham City Centre.

Falcon Lodge Chapel is located approximately 2 miles from Sutton Coldfield Baptist Church.
The chapel is from an open brethren background with about 30 regular attendees. Since 2023 I
with another member of staff, Georgina, have been a part of the chapels leadership preparing
the ground for this next appointment. Sutton Coldfield Baptist Church have resourced the chapel
with  preachers,  practical  help,  and  advice.  We  have  seen  a  gradual  increase  in  Sunday
attendance and aspire to reach out to younger generations, especially families. The chapel is
situated  on  the  edge  of  a  council  estate  which  it  has  traditionally  served  and  is  entering  an
exciting  season  with  planning  for  a  significant  private  housing  development  of  over  5000
properties within close proximity. The person appointed will be expected to recognise and realise
the potential this will bring.

As  churches  we  value  our  breadth  of  Christian  perspectives  within  the  Evangelical  and
Charismatic  labels.  We  are  united  around  our  individual  missions  and  purposes,  and  united
around our mutual relationship.

At  Sutton  Coldfield  Baptist  Church  we  employ  a  staff  team  (see  our  website  for  details);  the
person appointed will be expected meet the person specification and collaborate and work well
with the team. We expect all staff to agree with the Ethos Statement which can be found in this
pack.

Our experience is that it’s important to find someone whose gifting and calling aligns to the role.
When we are called to a role there is fulfilment and a love that carries us through the inevitable
challenges of Christian work.

In this pack we’ve put together everything we think you’ll want to know about the role. Should
you have any questions please do not hesitate to contact us.

As you read through this information it is our prayer that God will inspire, guide and lead you.
Should you wish to apply, we would be grateful if you could provide your ministerial profile and
what interests you about this role via email to Mark Steel (mark@scbc.org.uk).

We look forward to hearing from you.

Yours in Christ

Donald Campbell
Team Leader

Page 1

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Job Title
Associate Minister

Responsible to
Team Leader, Sutton Coldfield Baptist Church

Salary Range
£34,718.32 per annum
Salary listed is based on 40 hours per week for a candidate meeting the full person specification.

Holidays
5 weeks per annum plus public holidays.

Pension
Sutton Coldfield Baptist Church will make a pension contribution of 10% of your
annual salary to the group pension scheme.

Hours
Up to 40 hours per week including Sundays, evenings and occasional Saturdays.
The weekly hours for this role are negotiable between 20 and 40 to suit the applicant

Relocation
A relocation package is available for this role.

Manse
A manse is not provided for this role.

Contract
The contract will be permanent, and a probationary period of 6 months will be
applicable.

Please let us know if you require any reasonable adjustments for any part of the recruitment
process by contacting Mark Steel mark@scbc.org.uk or 0121 355 5088.

There is an Occupational Requirement in accordance with the Equality Acts 2010 for the post-holder to be a Christian
who shares Sutton Coldfield Baptist Church...

SUTTON COLDFIELD
BAPTIST CHURCH

Associate Minister
Appendix 1 - Person Specification

In partnership with

FA LC O N L O DG E

CHAPEL

Understanding and sharing in the vision and principles of
Sutton Coldfield Baptist Church & Falcon Lodge Chapel

•  Shares the values and belief of the churches such that they are able to articulate and

model them clearly.

•  Ensures that all activities are conducted in a way that is consistent with the vision of the

•

churches.
Lives a life consistent with the agreed leader’s values of Sutton Coldfield Baptist Church
(available during the interview process).

Identifies with a broad evangelical, charismatic theological viewpoint.

•  Baptised as a believer.
•
•  Understands, focuses and delivers on church objectives.
•  Regular attendance at and in good standing with the leadership of the locally attended

church.

•  Signs up to, and continues to accept, the Baptist Union of Great Britain Declaration of
Principle (a copy is included in this pack) and Sutton Coldfield Baptist Church’s Ethos
Statement (a copy is included in this pack).

Competence in Church leadership

Is able to command respect and trust from a wide range of the Christian community.

•
•  Able to initiate and plan projects, communicate well, and delegate.
•  Has the ability to envision, encourage, enable, equip, disciple, and teach.
•  An approachable, sensitive, caring, confidential and gracious manner.
•  Can complete general leadership tasks including strategic thinking, project initiation,

planning, communication, delegation, supervision, and conflict management.

•  Understands and respects confidentiality.
•

Is able to manage and handle conflict well through maintaining unity, reconciliation, and
shared outcomes.

Experience and competence in pastoral care

•  Has a natural gifting in and current experience in teaching and pastoral care.
•  Creates empathy with individuals, demonstrates compassion and patience with good

listening skills.

•  Understands the principles of Christian pastoral care, particularly in reference to crisis care,

bereavement, trauma, conflict, and anxiety.

•  Understands and can support adults with mental ill health.
•  Willing and able to undertake pastoral visits to people in their homes and within the

community.

•  Values and understands the different counselling approaches and is able to select the

appropriate response (i.e. not rigidly practising any one particular technique or method of
pastoral care).

•  Has or gains knowledge of other care and support agencies and networks that can be

•

used.
Is able to offer care and support to those with differing lifestyle choices or beliefs without
judgement or discrimination.

•  Able to handle other people’s suffering without fear or undue anxiety.

The ability to teach and train

•  Understands and can explain the core Christian beliefs.
•  Has a good knowledge of the Bible, its content, context and application and can interpret,
explain and apply it in different contexts (such as small groups, Sunday services, pastoral
situations).

•  Able to differentiate between essential and secondary issues in Christian doctrine.
•  Has undertaken or is willing to undertake verifiable theological study, demonstrating the
ability to study, understand biblical and theological issues and differentiate between
biblically orthodox and unorthodox ideas.
Is able to communicate well to groups; holds attention and speaks relevantly.

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Self-motivated and able to take initiative

•  Organises time productively to meet day-to-day schedules and tasks, proactively delivers

on time.

•  Works precisely and accurately - ensures details are not overlooked.
•  Deals with crises calmly and efficiently with a capability to think on feet.
•  Actively identifies and pursues new opportunities.
•  Develops strategic plans to implement longer-term goals.
•  An ability to spot problems and implement solutions.

The ability to serve others and work well in a team

•

Is approachable and supportive; displays courtesy and tact with colleagues, volunteers,
attendees and visitors.

•  Ensures needs are met promptly, pro-actively anticipates others’ requirements.
•  When needed, adapts the way a job is performed to the circumstances and needs of the

church.

•  Seeks out better ways of doing things - recommends improvements in team operations

and contributes to problem resolution.

•  Acknowledges concerns of others and seeks to provide solutions by negotiating the best

working compromises.

•  Seeks and accepts constructive feedback from colleagues. Learns from mistakes and

reflects on own performance, identifies opportunities to improve and actions.

•  Willingly shares knowledge within the team, listens to the views of others.
•  Demonstrates willingness to work with others to achieve own priorities.
•  Willingness to serve with and for both women and men in leadership.

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