High Value Manager
Working hours: Minimum 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ
Interview Date: To be confirmed
Are you passionate about building meaningful relationships and making a real impact in the community?
We are looking to appoint a dynamic and innovative High Value Manager to help resource our mission and nurture excellent relationships with high value donors.
Key responsibilities: This pivotal role will work with our existing supporters and prospects to provide them with the best possible experience with The Salvation Army.
In addition, as a High Value Manager, you will be responsible for creating and implementing strategies for donors giving under £10,000, crafting personalised journeys that highlight the impact of their generosity and strengthen their connection to our mission.
To be successful in this role you will have:
- Good previous experience of successfully working in a fundraising role, with a demonstrable understanding of the supporter experience, and practical experience of developing and implementing effective supporter/client cultivation strategies to deliver sustained income.
- The ability to write effective communication materials to improve and enhance engagement with high-value supporters, helping them see the impact of their contributions.
- Strong relationship management skills, with the ability to develop and maintain mutually beneficial relations with high-value supporters.
- Good commercial awareness, with prospect research experience and the ability to engage with new/existing supporters to secure donations, whilst fully aligned with and demonstrating the behaviours and values of the organisation.
- Proven ability to lead improvements and develop new tools to enhance the High Value Donor supporter journey.
Join us and be part of a team making a real difference every day.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Store Manager – Lytham
35 hours per week
Salary £26,923 pro rata
Trinity Hospice is one of the best-known charities on the Fylde coast. Together with its dedicated children’s hospice, Brian House, we support more than 2,000 patients and families each year, believing everyone on the Fylde coast deserves access to the very best end of life care.
We have a vacancy within our Trinity store based in Lytham – this store is a busy retail outlet which generates vital income for the Hospice from donated stock. We are looking for someone who has a passion for excellent customer service, sustainability and retail – could you be the one we are looking for? If you enjoy working with people and get a buzz from driving sales and standards, then we’d really like to hear from you.
The successful candidates will be joining established teams, and an organisation which is highly rated by the people who work there. The 2023 Staff Survey found 98% of respondents enjoy the work that they do, 96% were proud to work for our Charity and 96% enjoy working with the people within the organisation.
Trinity is a great place to work, having an outstanding rating with the Care Quality Commission and Investors in People Gold accreditation. If you are looking to join a thriving, increasingly innovative organisation, which puts passion and care at the heart of its operations, then this may well be the post for you!
Our Staff Benefits:
- 38 days annual leave each year, pro rata (inclusive of Bank Holidays)
- Various Health and Wellbeing benefits including annual flu and Covid-19 vaccinations, access to complementary therapy and counselling.
- Pension scheme
- Maternity/Paternity benefits
- Being part of an organisation with an exceptional reputation
To apply for the post, please send your CV and covering letter to julie.crooks@nhs.net
Closing date for applications is 28 January 2026
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Closing Date:
31 January 2026
Closing Date:
31 January 2026
- Annually:£41,503 - £46,114 per annum
- Region:Cymru/Wales
- Location:Cardiff - Diane Engelhardt House
- Department:Local Services
- Vacancy Type:Permanent
- Working hours per week:35
- Closing Date:31 January 2026
Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our Children's Services team push themselves to transform the lives of children and families – in person, in service centres nationwide, and through the knowledge they share. Join us a Team Manager (Social Work qualified) and make a contribution that means everything.
The NSPCC Cymru National Hub, based in Cardiff, has a new opportunity for a full-time Team Manager (Social Work qualified), who is looking to fully use and further enhance their influencing and communication skills; delivering innovative services to children, families and adults/professionals involved with safeguarding children. We work directly with children and families either in their homes or at our regional hub based in Cardiff.
The NSPCC can offer the right candidate the potential to grow and develop, fantastic learning opportunities, an improved work / life balance and the experience of working in a well-established charity that sets high standards and expectation on improving the lives of children. The role is office based, but with flexibility for some home working in accordance with business need. You will also have access to a Team Manager Development Programme alongside service specific training.
Our people are at the heart of everything we do, they are the reason we can keep working to protect children and prevent abuse. So, to ensure our employees feel happy, supported, and valued, we offer a range of fantastic benefits. Below are just a few:
- Your salary is reviewed every year to ensure it's at least comparable with the UK's top 5 charities
- You are entitled to 29 days annual leave, plus bank holidays (if you work full-time), after 5 years this increases to 32 days!
- We match your pension contributions up to 7%
- You have access to our online discount portal with over 3,000 discounts & offers
- You have access to our Wellness Hub which provides tools to support your wellbeing (Employee Assistance Programme, emotional resilience training, mindfulness resources and more!)
You will be an integral part of the management team and will be responsible for the line management of a number of social workers /and other professionally qualified staff, delivering front line services within neighbouring local authority areas. You will, as a leader in the regional team, manage and shape innovative services within the themes of Sexual Abuse and in Early Years, in line with the NSPCC current strategy. These include:
- Letting the Future In (LTFI):helping us deliver locally on the recently awarded Home Office funding towards delivering and the scaling up of LTFI over the next three years. This will enable children and families to recover from the impact of child sexual abuse and strengthen local multi-agency responses to this issue across the region.
- Pregnancy in Mind (PiM):a preventative mental health service that helps support expectant parents who have or are at risk of mild to moderate anxiety or depression.
- Baby Steps:an evidence-based, holistic perinatal education programme that helps parents prepare for and navigate the transition to parenthood.
We are looking for:
- Someone with a recognised social work qualification and registration with the relevant social care council within the UK?
- A person with experience of supporting and developing staff within the safeguarding field as well as knowledge and passion to drive improved outcomes for children and families?
- An individual who is a confident communicator with colleagues, including senior leadership, external partners, children and families and also assertive and resilient when raising and escalating safeguarding children concerns with other agencies?
For an informal discussion about this post, please contact Carl Harris, Assistant Director – Cymru: carl.harris@nspcc.org.uk
We have a number of employees at the NSPCC who are regrettably at risk of redundancy, following a significant restructure. In keeping with our values and our policies, if any of these individuals apply for a role and meet the minimum essential criteria, they will be given priority consideration. We hope that y...
Team Manager Job Description HMP Hewell Service Manager Location: Reporting to: Responsible for: Team of Accommodation Advisors Working hours: Contract Type: Salary: 37 hours per week Permanent £27,141 fte About YSS YSS enables people to be emotionally resilient, to thrive, and to feel they belong to a community. We uphold people’s rights and responsibilities, ensuring they can exercise them with dignity and respect. We are a charity that helps people to help themselves, and we’ve been doing so for more than thirty years. There are thousands of people in our communities who struggle with life and face what seem to be insurmountable barriers - they are why we exist. We provide a wide variety of community-based support for people and are often described as the ‘glue’ between those at risk of social isolation and the wider mainstream society. We run a diverse range of services working with 7- to 70-year-olds but our aim is always the same – to help people to break through barriers and to achieve their potential. Our website – www.yss.org.uk – contains further information about YSS and all our projects and services. Job Purpose To manage the day-to-day operations of the prison based Connect team, ensuring the delivery of high-quality services to clients. The Team Manager will be responsible for leading a team of advisors, ensuring they meet performance targets providing housing support, information, advice and guidance to men within the criminal justice system, ensuring successful resettlement into accommodation. The role focuses on supporting the team with high caseloads within tight key performance indicators (KPIs), overseeing operational delivery, and supporting the continuous professional development of staff. Key Responsibilities Team Management • Leadership & Support: Lead and manage a team of practitioners to deliver high- quality, service user focused services. Provide supervision, guidance, and team’s effectiveness and to ensure regular performance reviews professional development. the Page 1 of 6 • Team Culture: Foster a positive, inclusive, and collaborative team environment that values diversity and mutual support. • Communication: Organise and facilitate regular team meetings to ensure clear communication, address challenges, and encourage problem-solving within the team. • Development: Identify the training and development needs of the team and coordinate relevant opportunities to enhance their skills and knowledge. Service Delivery • Oversight: Ensure the team delivers services effectively to service users, ensuring that interventions are evidence-based, outcome-focused, and aligned with YSS’s vision and mission. • Evaluation: Monitor and evaluate the effectiveness of service delivery, ensuring that continuous improvement measures are implemented to meet clients' evolving needs. • Compliance: Ensure all services are delivered in line with legal, ethical, and organisational standards, maintaining high levels of professionalism and adherence to safeguarding and safeguarding procedures. • Contractual Adherence: Ensure that services meet contractual requirements and service delivery metrics, ensuring accountability and transparency in service performance. • Caseload Management: Manage a small caseload of service users, providing direct support to clients and ensuring that their needs are met through tailored interventions. Partnership and Stakeholder Engagement • Relationship Building: Develop and maintain effective working relationships with external partners, including local authorities, social services, educational institutions, community organisations, and other stakeholders. • Representation: Represent YSS at relevant meetings, events, and forums, promoting the charity’s services and advocating for the needs of service users. • Collaboration: Work collaboratively with stakeholders to identify and advocate for the needs of service users, and to raise awareness of YSS’s services within the community. Operational Management • Policy Compliance: Ensure that the team follows all operational policies and procedures, including safeguarding, data protection/GDPR, health and safety, and risk management protocols. • Resource Management: Oversee the effective management of the team’s resources, ensuring financial and operational efficiencies while staying within budget constraints. • Reporting: Collaborate with the IT, Quality and Digital team to prepare and deliver reports on service performance, client outcomes, and team activities, ensuring that senior management and funders are kept informed of progress and challenges. Strategic Input Page 2 of 6 • Strategic Contribution: Provide input into the development and implementation of the charity’s strategic plans, helping to shape the direction of ...
Team Manager
- locations
- South Tyneside Adult Recovery Services - Cookson House
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR011350
Team Manager/South Tyneside Adult Recovery Service
Location: River Drive, Cookson house, South Shields, NE33 1TLWorking Hours: 37 Hours per weekContract Type: Permanent - Full time
Salary:£31,030-£41,980
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role
An exciting opportunity has arisen for an experienced and motivated Team Manager to join our team at South Tyneside Adult Recovery Service ( STARS)
STARS is multi agency team delivering drug and alcohol treatment for the residents of South Tyneside. We pride ourselves on being safe, inventive, creative and have the needs of the community and service users at the heart of what we do.
As Team manager you will match our organisational values, ambition and commitment, providing effective leadership to frontline staff to ensure we provide high-quality service delivery and effective partnership working across South Tyneside.
What You’ll Do
In addition to the duties outlined in the full Job Description, you will be responsible for:
- Providing effective line management for the Recovery Team
- Offering strong leadership and operational oversight to ensure high-quality delivery
- Driving innovation across your team, leading initiatives to enhance performance
- Leading and developing your workstream offer to meet service needs
- Facilitating supervision and group supervision and lead appropriate meetings in linwe with your workstreams.
- Delivering training and coaching to support staff development and best practice
- Supporting the continuous improvement of partnership working and referral pathways
- Actively contributeing as a member of the management team, supporting service-wide decision-making
What you'll need for the role:
- Leadership: Proven experience leading, managing and motivating teams
- Customer Service: Strong commitment to excellent service delivery and stakeholder engagement
- Service Delivery: Ability to oversee day-to-day operations and ensure timely, appropriate support
- Data & Reporting: Confidence in preparing reports and undertaking statistical analysis
- Communication: Excellent written and verbal communication skills
- Problem-Solving: A proactive, solutions-focused approach
- Adaptability: Flexibility to support evolving services and develop new pathways
To view he full job description please click here
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
Recommend a FriendbonusCycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Team Manager
Job Introduction
At Turning Point, we support people across England with learning disabilities. Making a real difference to their lives, you'll motivate, manage and grow a team of support staff to enable more people to discover new possibilities in their lives.
We now have an opportunity for Team Manager in Wakefield (Castleford), supporting adults with Learning Disabilities. As the Team Manager you will have management responsibility for several support workers operating a supported living model of support. As one of our management team, you'll enjoy the scope and support to enhance your own life too, as you benefit from an exceptional level of internal and external training as well as a highly supportive management team.
Please note you must have experience in leading a team to be considered for this role.
Role Responsibility
The role involves overseeing the delivery of high-quality, person-centred support to individuals, ensuring all support plans are current and tailored to individual needs. Responsibilities include monitoring compliance across staff files, training, and competency requirements, as well as managing rota adherence through spot checks and out-of-hours visits. The position requires proactive safeguarding management in line with established procedures and leadership of audits covering finance, medication, and quality standards.
You will line manage and supervise Support Workers, ensuring effective performance management through 1:1s and probation processes, and mentoring initiatives. The role also includes attending care reviews, multidisciplinary team meetings, and managers’ meetings, maintaining strong communication with families and external agencies. Additionally, you will manage budgets and ensure financial accountability across services.
You must be fully flexible as this role will involve out of hours checks supporting/coaching staff and the possible need to backfill when short of staff.
The Ideal Candidate
What skills and qualities do I need to have?
- The ability to meet financial and business targets with a strong understanding of the health and social care sector
- Passion, energy, and enthusiasm for delivering high-quality care
- Flexibility is essential, and ideally, you'll also have a full driving license and access to a car
- Experience of working with individuals with autism, learning disabilities and communication difficulties is essential
- Experience of complex physical and health needs is essential
- The ability to communicate effectively to a range of audiences
- Willing to work towards NVQ level 4/5 qualification
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Team Manager
Job Introduction
We have 3 exciting opportunities to join our services in Salford and Bolton where we provide 24 hour supported living for people (adults) that live with Learning Disabilities and additional health issues. As the Team Manager you will have management responsibility for a team of 3 services, supporting approximately 9 people.
We support people with daily living activities, such as, taking part in various activities, support with medication, washing and dressing etc. Everyone's needs are critical to live their way of life but at Turning Point, we pride ourselves in our strong focus on supporting people to set goals and achieve the outcomes they want, whatever they may be. We believe that this focus enables people to be 'Inspired by possibility'. It is one of our core values as a company.
Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference – not a profit organisation. Whatever your reason, you’ll enjoy working with like–minded people who believe in inspiring people to create positive change.
Please note you must have experience in leading a team to be considered for this role.
Role Responsibility
As Team Manager you will have responsibility to support your senior support workers and support workers. You will provide practical and visible leadership throughout the day. You will work collaboratively with other Team Managers and your Supported Living Manager to ensure high quality support is provided in line with our extensive and person centred support plans.
Responsibilities will include:
- The ability to inspire colleagues and create the culture to drive high quality support
- To work within agreed financial and legislative frameworks, including but not limited to, roster management, weekly finance and medication checks, health and safety checks, organisational and CQC compliance in relation to keeping people safe etc.
- A track record of supporting and empowering people to live more independently in their community developing positive outcomes for those being supported including those that live with various needs including autism learning disabilities, complex physical or health needs.
- The ability to communicate effectively to a range of stakeholders.
- Willing to work towards NVQ level 4/5 qualification.
- To operate flexibly as this role will involve out of hours checks supporting/coaching staff and the possible need to backfill when short of staff.
The Ideal Candidate
Building on your experience of working with people with learning disabilities, you'll set, maintain, and develop standards as part of our service. As a Team Manager, your focus will always be on ensuring the delivery of consistently high-quality services - all within a challenging, but very rewarding environment. In this varied Team Manager role, you'll also carry out risk assessments, implement Support Plans and provide operational management.
Essential:
- Demonstratable leadership skills and flexible and adaptable leadership style;
- In depth understanding and ability to performance manage the functions of the team
- Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support;
- Strong organisational, time management and prioritisation skills;
- Ability to remain calm and resilient in high pressure environments;
Desirable:
- Previous experience managing similar service/team
- Management qualification or equivalent
- Willing to work towards NVQ level 4/5 qualification.
About us
What benefits will I receive?
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 32 days’ paid holiday a year increasing to 34 days. Plus the option to buy additional holidays and spread the cost.
...Details
Team Manager
Team Manager position on a fixed term contract in Lambeth.
Job description
An exciting opportunity to join Certitude as a Team Manager as we continue to grow as London’s leading adult social care provider.
Salary: £34,914 per annum
Hours: 37.5 hours
Job Type: Fixed Term – Secondment – Until January 2027
Location: Lambeth
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
This role is a fixed term role – until January 2027 working as the Team Manager. You will be responsible for leading a team, who provide support to people with a range of low to high support needs.
This position will be managing Supported Living accommodations/homes in Lambeth, with a permanent team of Support Workers and another Team Manager.
Duties will include:
- Actively lead the team’s development by actively coaching and training colleagues in person centred support practices and approaches
- Carry out regular 121’s, team meetings and annual reviews with all team members, giving and acting on received feedback and identified development needs.
- Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s)
- To use information technology to undertake a range of administrative tasks and to follow procedural guidelines and complete appropriate documentation in required formats and to compile detailed written reports
About you
To be a Team Manager, the following are essential:
- Experience of supporting people with learning disability.
- Track record of enabling choice and control to be a reality for people with learning disabilities.
- Experience of leading teams to embed person centred working.
- Understand the challenges that are likely to be faced by many people with disabilities.
To read more about the role and the full person specification, please click on the link on the left on this advert, titled ‘Job Description and Person Specification’.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our
page. You can also learn about us through our
work for us Values and BehavioursDo you want to be a Team Manager at Certitude? Complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification is attached to this advert. If you have any questions, please email recruitment@certitude.org.uk
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Team, Manager, Leader, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, , Vulnerable People, Not for Profit, NFP, Lambeth
Job Introduction
Are you an experience Registered Manager or a Responsible Individual looking for a new challenge? Are you looking to work with an organisation that is supportive and puts the need of the Young People that we support at the forefront of everything we do?
We are looking for a Senior Residential Manager and Responsible Individual to join our Children and Families Team. You will be working across several of our Children’s Residential Services in Greater Manchester, being the designated Responsible Individual for these services you will work closely with the Registered Managers and their teams to ensure our services are evidencing best safeguarding practice and are judged Good or Outstanding by Ofsted.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
We are an employer that promotes a caring work environment and individual employee wellbeing with an excellent work / life balance.
Location Hybrid working across Greater Manchester
Hours 37.5 hours – with some on call duty (£40 for weekdays, £80 for weekend days and £120 for Bank holidays)
Salary £55,184 - (£28.30ph) with 2 yearly increments
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.
About the Position…
Our Senior Residential Manager and Responsible Individual supports the Head of Service in the delivery of the Trusts residential services for cared for children. You will oversee several services that provide support to vulnerable young people, working across a range of differing needs.
- Line-manage and support children’s residential registered managers to ensure high‑quality person‑centred care across all services.
- Ensure all registered children’s homes comply with standards, regulations, policies, and procedures, with effective systems supporting staff in delivering care.
- Act as the Responsible Individual for designated children’s homes or services.
- Lead quality‑assurance processes to maintain good or outstanding practice and clearly evidence outcomes for children.
- Ensure registered managers promote and safeguard the welfare and well‑being of children in residential care.
- Work with our People and Culture team to improve staff recruitment and retention, supporting managers with staffing matters including disciplinary, capability, practice concerns, and internal investigations.
- Promote the trust’s residential services externally, develop relationships with external stakeholders, support referrals and placements, and participate in relevant conferences and events.
- Ensure delegated budgets are managed in line with financial procedures and that each residential service meets income and expenditure targets.
- Maintain up‑to‑date knowledge of relevant legislation, including the Children’s Homes (England) Regulations 2015 and the Social Care Common Inspection Framework.
About the you…
Do you have the following skills and experience,
- Level 5 Leadership and Management for Residential Childcare of equivalent (Please see Job description attached)
- Significant Children’s Residential experience as a Registered Manager or suitable equivalent, experienced in promoting high quality children’s residential services.
- Strong knowledge of childcare legislation and OFSTED inspection requirements.
- Extensive experience leading high-quality residential services for young people with complex social or health needs, understanding care planning, transitions, and leaving care.
- Demonstrated ability to build effective relationships with local authority officers and commissioners.
- Knowledge of leadership and management principles, including managing change and managing of service budgets, including income and expenditure....
Description
About Outward
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.
Please Note
Outward has a number of Deputy Service Manager roles across a range of services in North and East London. Deputy Managers may occasionally move between services depending on organisational needs. If your experience fits the wider profile of service management and complex needs support, even if not every detail matches, we strongly encourage you to apply — we will consider your application across our current opportunities .
About the Role
We are seeking an enthusiastic, committed and values-driven Deputy Manager to join our Care & Support services. You will support adults with learning disabilities and/or autism, many of whom have moved towards independent living, to achieve greater autonomy, build confidence, and engage fully with their communities.
You will play a key leadership role in the day-to-day running of one or more services, supporting the Team Manager in supervising staff, overseeing rota planning, promoting quality and compliance, and maintaining strong partnerships with families and professionals.
We currently have vacancies at several supported living services across North East London, where we support adults with autism, learning disabilities and PMLD.
Key Responsibilities
- Work in partnership with the Team Manager to ensure the delivery of high-quality, person-centred care and support.
- Provide hands-on support, with at least 50% of your working hours directly supporting people.
- Mentor, coach and lead staff through best practice, reflective supervision, and day-to-day operational guidance.
- Support the development and regular review of support and risk plans tailored to individuals’ goals and preferences.
- Provide a robust induction to new staff to include regular 1:1 mentoring, coaching and modelling best practice
- Build effective relationships with family members and stakeholders, advocating for the people we support.
- Support positive behaviour support (PBS) approaches within the team and promote a strengths-based culture.
- Monitor service performance and quality, ensuring services meet or exceed CQC standards.
- Help manage rotas, finances (including petty cash and purchasing), staff inductions and competency assessments.
- Monitor service budgets and work closely with operation team to ensure services are financially viable.
- Be a key player in implementing upcoming digital systems e.g Nourish, Sona etc
- Work closely with Team manager with change implementation for frontline staff as and when required.
- Liaise with HM/Landlord/colleagues, lead on and have main oversight of sign up process, referrals and assessments, following up in-action.
- Contribute to audits, reporting, and inspection readiness.
- Participate in on-call duties as part of the management rota.
- Take part in assessments from receiving referrals and oversee void management.
Requirements
What we’re looking for
We’re looking for someone with integrity, energy and a commitment to empowering people with complex needs to lead fulfilling lives. You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want
Requirements
Essential:
- Experience supporting adults with learning disabilities and/or autism, including behaviours of distress
- At least 1 year of experience in a supervisory or leadership role within social care.
- Proven knowledge and skills to co-produce and review person-centred support and risk management plans.
- Strong interpersonal and communication skills; able to liaise with professionals, families, and staff.
- Ability to motivate, support and lead a team in a flexible and responsive man...
Recovery and Connect Service Manager
- locations
- Wingfield Resource Centre
- time type
- Part time
- posted on
- Posted Yesterday
- job requisition id
- JR011336
Service Manager (Surrey)
Location: Wingfield Resource CentreWorking Hours: Part-time (18 hours)Contract Type: Fixed term (12 months)Salary: £35,920 - £51,640
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role
You’ve got an in-depth understanding of mental health issues and substantial experience of working in a community-based setting. All you need is the perfect environment to put your skills to great use. Welcome to Waythrough as a Service Manager.
We’re looking for someone like you to manage the day-to-day running of our In-Reach and Recovery and Connect teams, based at the Wingfield Resource Centre in Surrey. Waythrough works in partnership with the other Lead Community Connections providers in Surrey and the Surrey and Borders Partnership (SABP) to deliver these services.
Our teams support people experiencing mental health difficulties to:
achieve their personal goals
build confidence and self-esteem
gain a better understanding of their mental health
develop tools to manage their wellbeing
connect or re-connect with their local community
As Service Manager, you will ensure the quality of service and support provided to people who use our services. You will also manage service contracts and line manage frontline staff. Whether you’re carrying out inductions, undertaking investigations, putting team development plans in place or supporting our business development activity, one thing is certain – you won’t be short of challenge or variety.
About you
You will bring:
substantial experience managing a caseload of individuals with complex needs
an outcome-driven approach and the ability to lead by example
a firm but inclusive management style
openness, encouragement, tact and diplomacy
excellent organisational skills to manage conflicting priorities
flexibility regarding working hours and willingness to participate in on-call arrangements
Experience of carrying out investigations, writing reports or recommendations, or managing budgets would be an advantage. However, this is not essential as we offer a comprehensive induction and training programme for managers.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
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JOB DESCRIPTION Section 1: General Information Position Title & Salary Camp Manager (£15.00 - £16.00 p/h + holiday pay) Section/Department Day Camps Reports To Commercial Events Manager Date of Review Location/Site Employment Status Zero Hours – between 40 – 50 hours per week anticipated Section 2: Job Description The role of the Camp Manager is to ensure the smooth day-to-day running of the setting’s Day Camp product for children aged 4 – 13. Remaining out of ratio unless covering staff absence or quieter days, the successful candidate will need to be organized, energetic and able to communicate effectively with parents, children and fellow staff members. Position Purpose The Camp Manager will assume overall responsibility for the camp, ensuring all campers are kept in a safe environment and engaged in a varied and exciting programme of activities each day. Key Responsibilities • Signing children into and out of camp using the electronic booking system • Conducting efficient daily briefings with the team to ensure each day at camp runs to a high standard • Providing daily feedback to parents and guardians • Making phone calls to parents and guardians where necessary, for example with accidents or behavioural issues • Ensuring safeguarding and health & safety standards are upheld at all times Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment • Regularly reviewing and appropriately updating risk assessments, ensuring they remain relevant and useable • Managing staff levels each day to ensure ratio and cost targets are met • Supporting staff with their sessions, making sure they have the correct equipment required while providing constructive feedback on sessions delivered • Maintaining brand standards, ensuring that the camp’s branding and signage remains in good working order and is displayed to impress parents on arrival • Seeking out opportunities to upsell to parents, for example through the sale of hot lunches, additional activities or merchandise • Overseeing lunch duty safely while promoting healthy and hygienic eating • Ensuring timesheets are submitted on time and with accuracy to ensure staff are paid correctly • Maintaining an accurate camp inventory list at the end of each camp period, this includes notifying the Commercial Events Manager of any damaged, used or broken equipment which may need to be replaced • Administering first aid as required • Adhering to and actively promoting the camp’s policies and procedures • Adhering to and actively promoting the school’s ethos and values • Attending any required training sessions and leading the camp induction ahead of each holiday period • Being the designated on-site safeguarding lead when camp is in operation Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment KEY CRITERIA Qualifications ESSENTIAL • Paediatric First Aid (training can be provided) • Minimum level 2 safeguarding (training can be provided) DESIRABLE • Childcare-related qualification Experience • Working with children, • Managing a team of staff, ideally in an ideally in an education or out of school hours setting education or out of school hours setting • Delivering engaging activities to children Knowledge • Maintain a good understanding of safeguarding and current safeguarding-related issues • Dealing with issues related to safeguarding • Leading inspections from external agencies such as Ofsted • Understanding of the latest guidance from regulatory bodies such as Ofsted Skills and Abilities • Able to remain calm during • busy times • Able to prioritise workload throughout the week to suit the needs of the camp Work-related Personal Qualities/Behaviors • Be an effective team player that works collaboratively and effectively with others • Excellent interpersonal skills, communicating (verbally and in-writing) effectively to a wide-range of audiences • Support, motivate and inspire both colleagues and pupils by leading through example • Suitability to work with children • Confidence, warmth, sensitivity, reliability and enthusiasm Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment Equal Opportunities and Commitment Commitment to equality of opportunity for all regardless of gender, disability, religion, and ethnic origin safeguarding and child protection Demonstrate a commitment to: • • equalities • promoting the school’s vision, values and ethos • high quality, stimulating learning environment • relating positively to and showing respect for all members of the school and wider community • ongoing relevant prof...
Work pattern: 35 hours per week split over 2 week rolling rota, working every other weekend. Week 1: Mon, Tues, Wed, Thurs, Sat, Sun. Week 2: Mon, Tues, Thurs, Fri
Salary: Up to £27,466.16 plus £1,812 outer London weighting per year
Contract: 15 month fixed term contract
This role requires an enhanced DBS check (including the Children's Barred List)
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Deputy Adoption Centre Manager:
Work with the Centre Manager, ensuring the required level of employee cover at all times and to provide effective cover in the absence of the Manager
Ensure the welfare of all cats in our care and ensure that all administrative and maintenance procedures are completed to a high standard that is in keeping with our vision.
To plan and direct the activities of the cat care employees in agreement with the Centre Manager
To handle the homing and accepting of cats and kittens and ensure completion of the necessary forms and ensure minimum veterinary standards are carried out by a suitably qualified person.
About the centre team:
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
Our team is made up of Centre Manager, Deputy Centre Manager, Volunteer Team Leader, Senior Rehoming and Welfare Assistants, Rehoming and Welfare Assistants, a Receptionist and a Driver
What we’re looking for in our Deputy Adoption Centre Manager:
Supervisor/team leader experience, ideally within an animal welfare environment or organisation
A confident communicator with excellent interpersonal and organisational skills.
Knowledge of the prevention and control of infectious diseases in cats
A driven, positive and enthusiastic individual with plenty of initiative and the ability to thrive under pressure
A full UK, manual or automatic driving licence as you may on occasion be required to drive centre vans
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form
in-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
Cookies are provided by all websites you visit. They are small pieces of information that software on a visitor's device (for example a web browser) can store and send them back to the website next time you visit to serve you with content and advertisi...
Location: Scotland Cat Centre and Glasgow Cat Centre
Work pattern: 35 hours per week, working 6 days one week 4 days second week with weekend off. You will work two weekends per month on average. Flexibility across the full 7 days is required as part of management team
Salary: Up to £30,809.83 per year
Contract: Permanent
This role requires a Disclosure Scotland Level 1 check.
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Deputy Adoption Centre Manager:
Work with the Centre Manager, ensuring the required level of employee cover at all times and to provide effective cover in the absence of the Manager
Ensure the welfare of all cats in our care and ensure that all administrative and maintenance procedures are completed to a high standard that is in keeping with our vision.
To plan and direct the activities of the cat care employees in agreement with the Centre Manager
To handle the homing and accepting of cats and kittens and ensure completion of the necessary forms and ensure minimum veterinary standards are carried out by a suitably qualified person.
About the centre team:
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
Our team is made up of X
What we’re looking for in our Deputy Adoption Centre Manager:
Supervisor/team leader experience, ideally within an animal welfare environment or organisation
A confident communicator with excellent interpersonal and organisational skills.
Knowledge of the prevention and control of infectious diseases in cats
A driven, positive and enthusiastic individual with plenty of initiative and the ability to thrive under pressure
A full UK, manual or automatic driving licence as you may on occasion be required to drive centre vans
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form
video screening stage
in-person interview, location TBC
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
Cookies are provided by all websites you visit. They are small pieces of information that software on a visitor's device (for example a web browser) can store and send them back to the website next time you visit to serve you with content and advertising that we think you will find interesting. They are a specific technology used to make w...
Assistant Manager - Housing and Homelessness (Sanctuary Emergency Accommodation)
Salary: £30,660 p.a.Full-time: 40 hours per week with a 30min paid lunchbreak. You will also be rostered to work on bank holidays.Closing date: 12pm 23rd January 2026Interview dates: tbc
Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, and a long service award (after five years).
Our Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
We are looking for a new assistant manager to support the Emergency Accommodation manager. The assistant manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. We are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.
You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently and professionally to any challenges which arise.
To apply, please send your CV and cover letter to HR, 67 Queens Road, Watford, WD17 2QN or by email using the button to the left.
Please read the job pack below for all the details and for more information, please contact Ekta Gurney, HR Advisor, egurney@newhope.org.uk or 01923 210 680.
Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. We reserve the right to close the advert early.