Job Title

Human Resources Leader

Reports To

Director of Finance and Operations

Position Overview

The Human Resources (HR) Leader is responsible for developing and delivering HR

strategies that support NMPAT’s charitable mission and organisational objectives. This role

provides strategic and operational leadership across all areas of human resources,

including talent acquisition, employee relations, compensation and benefits, performance

management, compliance, and learning & development.

As a key member of the leadership structure, the HR Leader acts as a strategic partner to

the Senior Leadership Team (SLT) and Heads of Department, ensuring that HR practices are

consistent, legally compliant, and aligned with NMPAT’s culture and values. The role will

champion an inclusive, positive, and high-performing workplace where colleagues feel

supported and able to thrive.

Key Responsibilities

Operational Excellence

•  Develop and implement HR strategies that support organisational goals,

sustainability and growth.

•  Advise the CEO, SLT and Heads of Department on workforce planning, and talent

pipelines.

•  Lead on people-related change management, ensuring well-planned, well-

communicated transitions.

Talent Acquisition & Development

•  Lead the end-to-end recruitment process, ensuring high-quality, fair, and inclusive

practices.

•  Oversee screening, interview, assessment and selection processes to attract and

retain excellent staff.

•  Design and manage training, development programmes.

•  To be responsible for onboarding of all new joiners.

•  Develop and implement an induction and onboarding process

•  Ensure leaders and managers are supported to grow capability across their teams.

Employee Relations & Engagement

•  Foster a positive, inclusive, and supportive workplace culture aligned with NMPAT’s

values.

•  Provide expert advice on employee relations matters, ensuring consistent and fair

application of policies and procedures. Create awareness where appropriate around

these policies and procedures to ensure they are consistently and fairly applied.

•  Develop succinct and visible HR communications so colleagues understand policies,

processes, benefits, and development opportunities.

•

Identify organisational training needs and coordinate learning and development

activity to support continuous improvement and career progression.

Performance Management

•

Implement and embed performance appraisal and review systems.

•  Support managers in effective objective setting, feedback conversations, and

performance improvement processes.

•  Promote a culture of accountability, recognition, and high performance.

Compliance & Risk Management

•  Ensure full compliance with employment legislation, HR best practice, and health

and safety regulations.

•  Maintain accurate HR records, reporting systems, and employment documentation.

•  Lead the implementation and roll-out of a new cloud-based HR software platform.

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•  Oversee the regular review of HR policies to ensure they remain compliant and

effective.

Person Specification and Qualifications

•  CIPD qualified (Level 5 minimum; Level 7 desirable).

•  5–7 years’ progressive HR experience, including at least 3 years in a leadership role.

•  Strong working knowledge of UK employment law, HR policy, and organisational

development.

•  Demonstrable experience leading recruitment, employee relations, performance

management, and organisational change.

•  Excellent communication, interpersonal and influencing skills, with the ability to

build strong relationships across all levels.

•  Experience of advising and partnering with senior leaders in a complex or multi-site

organisation (desirable).

Core Competencies

•  Operational Excellence – ensuring that the day-to-day HR management including

processes, policies and management of risk are understood, embedded and

delivered.

•  Leadership & People Management – ability to inspire confidence and support

managers effectively.

•  Problem-Solving & Decision-Making – sound judgement and evidence-based

decision making.

•  Change Management – experience leading people-related change sensitively and

effectively.

•  Confidentiality & Integrity – consistently models high standards of professionalism

and trustworthiness.

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NMPAT is committed to promoting and safeguarding the welfare of children and young

people. All posts are subject to enhanced DBS and barred list clearance, a Prohibition

check, identity check, online checks, confirmation of the right to work in the UK, health

assessment, and satisfactory references. References will always be taken-up in advance of

the interview, and we may contact other previous employers for references.

This post is exempt from the Rehabilitation of Offenders Act 1974; therefore, all

applicants are required to declare any cautions or convictions, which are not protected

(not filtered out) as defined by the Rehabilita...

• Home
• Job Details

• Location:Myanmar - Myit Kyi Na
• Workplace Type:On-site
• Hours:37.5
• Salary:TBC
• Job Family:Finance
• Division:International
• Grade:National C2
• Job Type:Fixed Term
• Closing Date:3 February 2026
• Country:Myanmar

Employment Term:           Fixed Term (1 Year Contract)

Level:                                    National, C2

Location:                           Myitkyina, Myanmar

Closing Date:                   3 rd February 2026

“This position is opened to National Applicants only.”

Oxfam GB in Myanmar is looking for Consortium Finance Manager.

Oxfam is working with local partners for Transforming Food and Livelihood Resilience in Kachin state. The Consortium Finance Manager will lead overall grant and financial management of all projects and operations, managed by Myitkyina office in Kachin state. The post holder will be responsible to lead the grant, financial and risk management, financial reporting and donor communication and financial capacity strengthening support to local consortium partners and CSOs in Kachin. She/He plays an important and leadership role in a team that work closely with financial and operational team in Yangon, project & program teams and consortium partners under the supervision of Programme Manager.

Donor reporting and communication

• Focal for the donor reporting, relation, communication and engagement on all finance and contract compliance/ cost eligibility related issues.
• Ensure that all financial reporting requirements are being adhered to and met in an efficient and effective manner.

Partners’ grant management

• Be a key player in the issues of grant and management to ensure accurate budget coding of expenses and full compliance with Oxfam’s internal and donor requirements.
• Review grant agreement with partners from financial management perspective and prior to signature.
• Review and analyze grant expenses of partners expenses and variances to advise the programme’s management on expenditure trends and potential issues.
• Ensure that donor regulations are compiled in partners financial management and expenditure; regular voucher verifications are carried out and provide required technical supports/feedback.
• Support on the review and preparation, from a financial perspective, of the Letters of Agreements of the assigned Projects with partners and CSOs including revisions, over/under budget monitoring and prior approval, etc.
• Lead the Expenditure Verification audit process, or any other internal or external audit which is planned.
• Risk management: Financial /compliance risk monitoring of financial and organizational systems of consortium members and advise partners on relevant systems development.
• Conduct quarterly field visits to connect with finance staff from partner organisations and to monitor their financial management.
• Support and guide the Project Management Unit/Project Management Team in financial matters, which includes fund requests and transfers to Consortium partners following a disbursement plan.
• Review monthly budget utilization of the projects and suggest improvement to Oxfam’s Program manager, relevant Project Management Team or Steering Committee) and partners’ focal.
• Ensure managers have up to date financial information, that budget accuracy is verified. As per contract, raise funds request to donors and inform donors for funding receipts.
• Provides support by undertaking any other additional functions as delegated by the Oxfam-PMT
• Require supporting day to day finance operational tasks whenever team is required.
• Establish communication channels and work closely with relevant finance focal staff from Consortium partners.

Consortium Representation

• Key contact focal for communication and financial reporting with back donor of the project.
• Provide leadership in audit process for all consortium partners expenses.
• Represent internal and external meetings regarding finance matters of Oxfam and PMT/PMU.
• Commu...

Department: Legal and Safeguarding  

Hours of Work: Full Time (flexibility to work matchday, evenings and weekends is required for this post) 

Contract Type: Permanent

Salary: £30,000-£35,000 per annum depending on experience

Location: Bodymoor Heath Training Ground  

Closing Date: Sunday 25 January 2026

1. The Department

The Safeguarding Department are committed to creating a safe environment for all who engage with our Club. We are committed to creating a culture where safeguarding is widely understood and embedded throughout the Club. We are responsible for providing effective leadership and management, ensuring compliance with Premier League rules and government legislation, whilst maintaining key stakeholder relationships internally and externally.

To strengthen our current provision and deliver our next exciting phase, we are now looking for Safeguarding Manager who will lead on the provision for our Boys Academy. You will have the opportunity to support a programme that ensures that our off-field support is structured and co-ordinated leading to creating the best possible experience and environment for our young players.

2. The Role

In this role, you will lead the safeguarding provision and champion best practice across the Boys Academy in line with the Club’s Safeguarding strategy, vision and policies to ensure a safe environment that nurtures, encourages and develops young people.

You will be the first point of contact for responding and managing any safeguarding concerns within the Boys Academy and will provide guidance support and advice to colleagues, players and parents / guardians. This will include attending relevant Boys Academy training sessions and matches, delivering local safeguarding inductions and working collaboratively with members of the multi-disciplinary team (MDT) to support projects, initiatives and events from a safeguarding perspective.

You will also manage and co-ordinate our host families (care and accommodation providers) that our young players stay with. You will manage and co-ordinate the host family recruitment and be the liaison between the Club and the host families.

For further information about the Role, please see the Role Profile.

3. The Person

You will need to be personable, approachable and be able to build and maintain relationships at all levels, particularly with parents and players, and be able to communicate effectively and clearly.

You will need to be a safeguarding and/or a welfare professional with a relevant degree/professional qualification (or equivalent experience) and have worked or volunteered with children or young people, ideally in an elite sporting environment. You must be credible with expert level of knowledge and understanding of current safeguarding legislation, statutory guidance and best practice including recording and handling clear and comprehensive records.

You will need to be organised, able to prioritise workload whilst being flexible and responding to dynamic situations displaying integrity and discretion as and when required.

This will be a hands-on role attending relevant training sessions and matchdays and travelling to various locations including going to visit host families so you will need to hold a UK Driving Licence with access to your own vehicle. You will also need to be available to work flexibly, including working matchdays, evenings and weekends.

4. Why join us?

There has never been a better time to join Aston Villa Football Club. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for th...

Job Description

BMSTC Senior Fundraising Manager

The post is responsible for managing, planning, budgeting, developing and
evaluating the income generation capability of the charity. This involves:

•  Leading a small fundraising team.

•  Personally, taking the lead on trusts, foundations and individual giving.

•  Overseeing supporter communication and stewardship.

•  Ensuring the charity follows best practice and complies with the legal
requirements and standards of the Code of Fundraising Practice.

Accountable to: Centre Manager

Responsible for the following staff:

•  Fundraising Manager - focussed on Corporate Fundraising and Events, who

manages a Fundraising and Centre Admin Assistant.

•  Marketing and Engagement Officer.

Responsibilities:

Team Leadership - you will.

•  Monitor fundraising trends, manage strategy, and act as centre of expertise.

•

Lead and motivate the team, prioritise work opportunities to boost income and
return on investment.

•  Ensure any conditions attached to funding are understood and implemented.

•  Ensure staff are familiar with the current Fundraising Code of Practice.

•  Contribute to fundraising team development / recruitment. Complete staff

appraisals, recommend actions, and report major issues to the Centre Manager.

Budgeting, Forecasting and Reporting - you will

•  Work with the charity's treasurer to produce an accurate and feasible annual

income budget and supporting income forecasts.

•  Work with the treasurer and finance team to ensure accurate coding of income.

•  Update income forecasts on a monthly basis and escalate to treasurer any
significant variance from forecast, positive or negative, in a timely manner.

•  Monitor funding performance against targets on a bi-monthly basis and report to

the charity's board of trustees.

•  Assist the Chairman and Treasurer to produce the annual trustee report.

Page 1 of 2

Trusts & Foundations and Individual Giving Fundraising - you will

•  Research, identify, select and prioritise funding opportunities.

•  Write compelling funding applications and manage these through to successful

realisation.

•  Liaise with trustees to ensure any supporting documentation relating to

applications e.g. policies, are fit for purpose and provided in a timely manner.

•  Develop and drive the individual giving programme, growing regular giving and

one-off donations.

Donor Stewardship and Communication - you will

•  Develop and maintain strong relationships with current and potential donors.

•  Create and manage supporter journeys that boost engagement, deepen
relationships, secure continued support and improve donor retention.

•  Ensure timely, high-quality progress and impact reporting, as required to key

donors e.g. National Lottery.

•  Work with service teams to gather utilisation and impact data, including the annual

service user survey.

•  Use the annual trustee report, as a key "sales and marketing" document to

promote the charity and support funding applications.

Other General Responsibilities

•  Work in an integrated way with members of the Centre staff.

•  Complete BMSTC mandatory training and support other staff with theirs.

•  Comply with all relevant BMSTC policies and procedures. particularly those

relating to health and safety, confidentiality and GDPR legislation.

•  Undertake other duties as may be required from time to time which are consistent

with grade and needs of service.

The above is a broad outline of duties of the post and is not exhaustive. Any
changes that may be required in the future will be made in consultation with the post
holder.

Page 2 of 2

Responsible to: Director/Head of Operations

Hours: 14 hours per week                        

Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)

Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)

Contract: Permanent (subject to continuation of funding) 

Please note: DBS check will be required 

BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.

Key responsibilities

• Develop and deliver BIAS’s community fundraising strategy.

• Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.

• Explore marketing opportunities to raise the profile of the charity.

• Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.

• Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.

• Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.

To achieve these objectives, the post holder will be expected to:

• Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.

• Regularly review the performance of fundraising activities/events, making recommendations for improvement.

• Build and maintain a variety of community relationships across varying stakeholders.

• Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.

• Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.

• Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.

This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

What we’re looking for…

• Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.

• Excellent organisational and administrative skills, including budget and project management.

• Ability to build excellent working relationships, especially with supporters and partners.

• Strong team player who will ensure clear and regular communication with the BIAS management team.

• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.

• A willingness to adapt and be flexible.

• Ability to travel.

• Competent user of Microsoft Office suite, with experience of CRM systems.

• Empathy and an...

Role: Deputy Head of Service
Contract: Fixed Term (1 year – Maternity Cover)
Location: Oversight of 4 Centres – Ravenscroft, Liberton, Leith and Musselburgh
Hours: 35 hours per week (Mon–Thurs 08:30–16:30 | Fri 08:30–14:00)
Salary: £41,200 per annum

Closing date: 08/02/2026

We are seeking an experienced, values-driven Deputy Head of Service to help deliver high-quality education and support across our Teens+ centres.

Join a passionate and supportive organisation where your leadership will directly shape services, drive positive outcomes for young people, and make a real difference every day. This is a unique opportunity to be part of a forward-thinking, values-led team committed to excellence and innovation.

About the role

This role leads Centre Managers and our Multi-Disciplinary Team, ensuring that centre operations consistently meet our high standards of care and support. You will champion effective, efficient practices and foster continuous improvement across all Teens+ centres.

Key responsibilities

• Provide values-led leadershipand line management to Centre Managers and Education Supervisors, fostering a culture of excellence and accountability
• Ensure safe, high-quality, and compliant service deliveryacross all Teens+ centres, in line with regulatory and organisational standards
• Drive continuous improvementand proactively manage operational risks to enhance service effectiveness
• Lead and contribute to staff training, professional development, and outcome-focused initiatives
• Promote effective communication, cross-department collaboration, and a positive, inclusive learning culture
• Oversee budget management, service sustainability, and growth projectsto support organisational development
• Build and maintain strong relationships with families, funders, and key stakeholders, acting as a confident ambassador for Teens+

What we offer:

• A full and robust training and induction programme, including access to additional training during the course of employment
• Holiday entitlement of 36 days from the start of employment
• Free Confidential Employee Counselling Service
• Flexible and agile working
• Family-friendly policies, including family-friendly working hours (8.30 am – 4.30 pm Mondays to Thursdays and 2pm finish on Fridays)

About Teens+

Teens+ is a charitable service provided by the non-profit, Capella. Teens+ is a pathway for school leavers with additional needs to fulfill their potential. We do this by providing post-school education and lifelong learning services for young people with complex communication needs including autism and learning disabilities. The service is person-centred and individualised to ensure each student, regardless of their needs, can reach their fullest potential.

Our goal is to help our students and their families prepare for the next step into post-school education, work or a new home with tailored learning, and life and social skills. Teens+ operates four centres based at Ravenscroft, Liberton Brae, Leith, and Musselburgh.

Our values

For us, it’s not so much about what you know, but your attitude and values that are most important. We will provide full training on what you need to know, but you must be able to live our values:

Tailored – We always put people at the centre of our work.

Humour – Great things can be achieved when we are happy and have fun.

Resilient – Flexibility, confidence and creativity turn challenges into opportunities.

Integrity – Passion and professionalism are vital for all involved in our organisation.

Value – Everybody deserves respect and we are enriched through our differences.

Empathy – Compassion and care are in everything we do.

About Capella

At Capella, we believe in lasting change through lifelong learning, because everybody deserves to thrive.

Capella is a registered charity that runs a number of charitable services, including Teens+, a transitional education project for young adults with complex and severe communication needs and Sleep Action, the UK’s oldest sleep charity and leading...

Change and Engagement Lead -Temporary (up to 24 months)

Change and Engagement Lead -Temporary (up to 24 months)

Your Role

Are you an experienced change and engagement professional who thrives in complex transformation environments? 
 
We’re looking for a confident and capable individual to join the team for 24 months, supporting the RNLI’s Digital Transformation Programme. Reporting to the Change Manager, you’ll make sure our people are informed, involved, and feel confident as we evolve our ways of working, tools, and processes.  

We’re looking for someone who can hit the ground running, bringing proven experience of driving and enabling change across complex projects. You’ll work closely with project managers, business and workstream leads across Communications, Training and User Experience to turn ideas and plans into meaningful, people-centred change.

About You

You’ll be a confident communicator and relationship builder, with a strong track record of delivering change and engagement activity in complex environments. You’ll recognise that our people are at the heart of our transformation and will know how to help them adapt and embrace change with confidence.

You’ll be proactive, organised and resilient, with the ability to navigate ambiguity and able to influence at all levels.

We’re looking for someone who can:

• Lead stakeholder engagement and change planning across multiple projects.
• Assess and manage change impacts, readiness and resistance.
• Develop and deliver engagement strategies that help key stakeholders understand, support and champion change.
• Build change toolkits to help stakeholders lead and manage change within their teams.
• Identify when specialist support is needed
• Collaborate with project managers to integrate change into delivery plans.
• Utilise change insights to support, shape and execute communication plans, working with the Communications lead to ensure programme level alignment.
• Champion change capability and support training design and delivery working with the Training lead to ensure programme level alignment.

Essential Experience: 

• Significant experience in change and engagement roles within large-scale transformation programmes with a practical grasp of recognised change management approaches (e.g. ADKAR, Kotter).
• Experience of bringing together diverse teams and navigating differing priorities to achieve common outcomes.
• Strong understanding of project and programme environments.

Desirable Experience: 

• Experience delivering Change and Engagement activity for HR, people or workforce related system implementations, preferably Workday, would be an advantage

Desirable Qualifications: 

• Change Management certification (e.g. PROSCI, APMG).
• Project or Programme Management qualification (e.g. APM PMQ, MSP).

If you’d like to help the RNLI and it's people embrace change that will make saving lives at sea easier and simpler, we’d love to hear from you

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Shop Supervisor

Shop Supervisor

Sue Ryder Charity shop, 779-783 Bristol Rd S, Birmingham B31 2NQ
37.5 Hours per week over 7 days
£12.36 per hour + rewards & Benefits

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off.

About us Shop Information

Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our xxxx shop and contribute to the work we do across Sue Ryder!

As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

• As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.
• Help to lead a team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Help to manage an effective stock process through the Epos operation.

Minimum Essential Criteria
• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria
• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

Closing date: 28th January
Interview date: 4th February

If you want more than just a job, we want you.
Join the team and be there when it matters.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

Our...

Shop Supervisor

Sunday Shop Supervisor

Sue Ryder Charity shop, Unit 6, Littlemoor Shopping Centre, Littlemoor Rd, Weymouth DT3 6NQ
6 Hours per week (Sundays)
£12.36 per hour + rewards & Benefits

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off.

We are a lovely local charity shop situated in the heart of Littlemoor, situated in a bustling parade of shops with fabulous parking facilities. We always have a mountain of books and DVDs, great for rainy days. And we also have a great selection of bric-a-brac ranging from vintage teacup trios to perfumes.
We have been here for nearly 20 years and have many friends in the local area as well as a team of long-standing volunteers. The people of Weymouth are always extremely generous to us, so we’re guaranteed a plethora of wonderful donations and shop floor stock.

Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our Littlemoor shop and contribute to the work we do across Sue Ryder!

As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

• As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.
• Help to lead a team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Help to manage an effective stock process through the Epos operation.

Minimum Essential Criteria
• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria
• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of...