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Visitor Services Manager

Job Description

About the Trust 

We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you?  

Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year.

Join Our Team: Visitor Services Manager Anderton Boat Lift and Visitor Centre

We’re excited to welcome a new Visitor Services Manager at our North West location

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.

Role Overview 

The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at Anderton Boat Lift and Visitor Centre. The Visitor Services Manager (VSM) will lead the site team at Anderton (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.

As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.

A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.

The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.

Key Responsibilities

• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that hav...

Do you have experience of working in a property related environment? Are you a brilliant communicator with strong administrative and project coordination skills? Do you have a love for nature and the environment? If so, we want to hear from you.

Reporting to the Head Asset Development and management, you will work to support our ten UK sites in managing our physical assets, ensuring compliance with relevant regulations and financial responsibilities. You will help our Centre and Facilities Managers with property related activities such as surveys, planning applications, sourcing of contractors and liaison with tenants.

This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week. Part-time work and hybrid working will be considered with 2 to 3 days expected on site.

To join as our property Coordinator, you’ll bring:

• Experience of working in a property or facilities administration role in a relevant organisation – eg. private estate, charity or commercial property business

• A strong ability to digest and interpret financial information and basic legal documents

• Evidence of financial administration experience and budget tracking

• Experience of coordinating income projects

• Brilliant communication skills with the ability to liaise with external agents, tenants, site managers and senior managers centrally

We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Vacancy at Brathay Trust

Programme Support Administrator

Salary £ 24,000 - 26,000

Ambleside

Details

About the role

If you’re someone who understands the power of great organisation and wants to play a key role in delivering life-changing learning experiences for children and young people — this could be the perfect role for you. 
 

At Brathay, we help people discover more about themselves and what they’re capable of. Our Programme Support team makes this possible by ensuring every course, event and residential runs smoothly — from managing bookings and resources to supporting our delivery colleagues on the ground.
 

You’ll be joining a small, friendly team who take pride in providing excellent service and attention to detail. It’s busy, varied and rewarding work. 
 

You’ll be someone who thrives in a busy environment and enjoys keeping things organised. You take ownership of your work, pay close attention to detail and are comfortable using your initiative to solve problems.
 

We’re looking for someone who:

• Has strong administrative and organisational skills.
• Communicates clearly and professionally with a range of people.
• Is confident using Microsoft Office and new software
• Can balance multiple priorities and meet deadlines
• Enjoys being part of a supportive, purpose-driven team
  

Did we mention? Brathay Trust has been officially recognised as one of the UK’s Best Workplaces in the Charity and Not-for-Profit sector by Great Place To Work — so why not join us?

Early applications are encouraged, as interviews will be arranged as and when applications are received and may result in closing the advertisement early.

Benefits

Join Our Team!
We’re proud to be officially recognised as a Great Place to Work, and we offer a range of staff benefits designed to make working here even more rewarding:
Health Cash Plan
30 days paid annual leave (plus bank holidays)
Cycle to Work scheme
Life assurance
Refer-a-friend scheme
Long service awards
Reward & recognition awards
One free staff night’s accommodation at our Ambleside base per year (transferable to family or friends)

Notes

Safeguarding & Safer Recruitment:
For the safeguarding of children and young people, the successful candidate agrees to mandatory checks being carried out with the Disclosure and Barring Service at the appropriate level for their role.

Position: Special Days Assistant volunteer

Salary: Voluntary

Hours: 1-2 days per week

Location: Welwyn Garden City or remote

Willow is the only national charity working with seriously ill young adults aged 16 to 40 to fulfil uplifting and unforgettable Special Days.

We are looking for an enthusiastic volunteer with good administration and IT skills.  You will be a vital support to the Special Days team, who work directly with our beneficiaries.

What’s involved?

Working directly with our team of Special Day Coordinators to assist in creating Special Days for our beneficiaries:

• Supporting with Special Day research and bookings
• Assisting in preparing Special Day documentation – e.g. itineraries
• Proof reading documents
• General administration tasks related to supporting our beneficiaries

How long and how often?

• We are ideally looking for an ongoing commitment of at least 4 hours a week and on regular days of the week if possible.
• Our office hours are Monday-Thursday, 9am–5pm but we can be flexible around your availability with whichever days and hours you can do.
• If working remotely, you would need access to your own computer at home.

What can you expect from us?

• Job satisfaction knowing that your input creates special memories for seriously ill 16-40 year olds across the UK.
• Being part of a fun and enthusiastic team.
• Full training and support in all aspects of the role.
• Reasonable out-of-pocket expenses.

Location – Willow, Gate House, Fretherne Road, Welwyn Garden City, Herts, AL8 6NS (option to work remotely and out of standard office hours)

Want to know more? – For an informal chat, please contact Claire Hussey (Services Team Leader, who will also be your Line Manager) – claire.hussey@willowfoundation.org.uk or 01707 591134How to apply – Send your CV and covering letter via email to Jo Tredgett (HR Manager) – volunteering@willowfoundation.org.uk or you can complete our online volunteer application form via this link: https://forms.office.com/e/fQwhwQ9ShU

University Graduate Assistant Teacher (Sport) 2027

• Location
• Bardwell Road, Oxford
• Application Deadline
• Monday, January 26, 2026
• Job Summary

• We are seeking to appoint a Graduate Assistant Teacher (Sport) to work with us for a fixed term period of two years commencing from 1 January 2027.

  The Dragon is a dynamic and exciting school. Everyone works very hard but enjoys the buzz of the place. The intense periods of work are compensated by the school holidays.

  The Assistant Teacher is part of a team supporting the day to day running of the School through assisting with supervision, patrolling, trips, sports and supporting the teachers in classrooms. These inevitably mean the Assistant Teacher is constantly in direct contact with the pupils.

  One of the attractions of the role is that there is not generally a set pattern to the day. The day is therefore very varied with varied duties.

• Job Profile
• Job Profile document
  
  

Finance Assistant - Accounts Payable

Job Description

Job Title: Finance Assistant- Accounts PayableContract Type: Fixed Tern until 31/10/2026Salary: £24,812.12 (£27,254.89 is achieved after 12 successful performance in the role)Working Hours:  35 hours per weekWorking Pattern: Monday to Friday-required to attend the Liverpool Speke office 2 days per weekLocation: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Finance Assistant- Accounts Payable
You will carry out financial and administrative duties to support Finance Processing, processing invoices and making payments to contractors and suppliers for goods and services, utilising relevant purchase to pay system and other IT systems.

About you
We are looking for someone with experience of making customer payments within an accounts payable department. Be proficient in the use of MS Excel, with basic knowledge of financial controls. Customer focused with excellent communication skills, both verbal and written, showing the ability to meet the needs of a varied customer base.Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:
•    Competitive pay & generous pension 
•    28 days holidays plus bank holidays
•    Flexible working options available
•    Investment in your learning, personal development and technology
•    A wide range of benefits

Diversity and Inclusion at Riverside: 
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to be considered.

Role Profile 
Carry out financial and administrative duties to support Finance Processing, processing invoices and making payments to contractors and suppliers for goods and services, utilising relevant purchase to pay system and other IT systems.Role requires you to:•    Carry out the full range of administrative and financial activity required to ensure effective processing of invoices and timely payments to contractors and suppliers. Utilising Kontrolla and COMPLEAT and OPEN processing, resolving issues and queries in line with agreed policies and procedures.
•     Provide clear, supportive and accurate advice to suppliers and colleagues on Accounts Payable policies and procedures and coaching on IT system navigation, to ensure an understanding of the service and process to follow for prompt payment of invoices.
•     Maintain and review system records to ensure accurate data is held and purchase order and invoice issues are investigated and resolved in line with agreed procedures and service level agreements, escalating as appropriate.
•     Reconcile supplier statements with internal system records, identifying and resolving discrepancies where possible or escalating as appropriate.
•     Develop effective relationships with internal stakeholders (contract owners / PO administrators / procurement team) to ensure effective processing of invoices and timely payments ...

Job Title:  Group Exercise Instructor/Aqua Fit | Location Ross-On-Wye Job Type Permanent part time | Salary Listing: £23.15 per hour 

Rota: Every Thursday 6.15pm - 7.15pm 

As a Group Exercise Instructor, you are friendly, knowledgeable and a great listener. You enjoy helping others to visit the centre and stay active, making the most of the facilities available, and have a passion for fitness.

As our next Group Exercise Instructor, you’ll be instrumental in delivering an excellent service to our customers each & every day. Ideally you will be qualified in delivering a range of classes to customers in an energetic, enthusiastic and professional manner.

You will be given a regular pattern of working hours and shifts and the opportunity to progress via one of our fabulous training opportunities.

The Key Requirements…

• You will have experience in the fitness industry, delivering Group Exercise Classes

• You will be qualified to deliver Group Exercise Classes

• Good oral communication and interaction skills.

• Flexible approach to working hours including days, evenings, weekends and bank holidays.

Here at Halo Leisure, our mission is to "Create Healthier Communities." We provide affordable and accessible health and leisure facilities, operating gyms, swimming pools and leisure centres. Joining Halo Leisure, you’ll be helping us to offer friendly and supportive advice and guidance to our customers. Within this role there is a stable and structured environment and high quality support and training through Apprenticeships and NVQs.

With us, you’ll be given the freedom to demonstrate your knowledge and approachable nature. Be able to educate our customers on various aspects of fitness relating to the classes you deliver and lead them through a preplanned class with enthusiasm and encouragement. You will plan your activities and deliver a great session to individuals and groups. All the time you will be helping others to be active, with the support of our sector leading training and induction programme.

• Create positive first impressions and to develop rapport with customers through excellent communication skills.

• Gain and act on feedback to enhance the customer experience.

• Ability to communicate with clients about their progress, supporting them to realise their achievements and results.

• Plan a safe and effective group exercise programme for a range of clients, using appropriate equipment and methods.

• Monitor and review the effectiveness of the group exercise programme to ensure it is engaging, varied and progressive to clients’ needs and goals, whilst following the principles of training.

• Deliver safe and effective group exercise.

• Correctly demonstrate a range of cardiovascular, resistance, functional, flexibility and mobility exercises.

• Supervise technique to ensure safety and effectiveness.

• Inspire participants, injecting personality and a degree of showpersonship to each and every session.

• Provide feedback on performance and advise suitable adaptations/regressions/progressions/ corrective strategies to ensure continued success

The Benefits and Perks…

• Free use of our facilities (including gym, swimming, soft play, tennis, golf and lots more!)

• Family discounts

• Training and Development and career progression opportunities

• 25 days of annual leave plus bank holidays

• Employee wellbeing programme

• Health Cash Plan

• Retail discount scheme

• Enhanced maternity and paternity pay

• Enhanced absence pay

• Additional employer contributions to your pension scheme

• Long service, Baby gifts and other reward schemes

• The chance to be nominated to receive one of our annual staff awards

• Cycle to work scheme

  ...

Spa Therapist

Inspire All

Spa Therapist

Furzefield Leisure Centre, Potters Bar

Permanent, Part Time - 8 hours per week (Saturdays)

Salary up to £12.71 per hour

Generous employment benefits

Come and join the team!

An exciting opportunity has arisen for a Beauty / Spa Therapist working with an enthusiastic and friendly team.

About the job:

• Your role will be part of a motivated team to deliver first-class treatments, to maximise revenue, encourage repeat business, and as the business grows to recruit and train new staff.

Required skills and experience:

• You will need a proven track record in working in a team, a hands on therapist trained to level 3, great people skills, an understanding of driving retail and achieving targets is essential, as is an exceptional work ethic and attention to detail.
• You must be able to work on your own initiative, achieving a high standard of work whilst providing an excellent standard of customer service at all times. A major focus of the role will be delivering exceptional customer service.
• Innovation will be an exciting part of the role, working with the site management to be first to market with new products, treatments and experiences so we stand out from the crowd.
• It would also include some shift work including some weekends and you will need to be hands on manager of people, setting the standard in terms of work ethic and standards covering treatments from time to time as and when required.

If you feel you are a suitable candidate for this position, we would love to hear from you.

Working for INSPIREALL your staff benefits will include:

• FREE gym membership, swimming and classes for you, your partner and 4 children (T & C apply)
• DISCOUNTS for family and friends
• DISCOUNTS on Nursery places and children’s activities
• DISCOUNTS on Theatre
• STORE DISCOUNT - at major attractions and retailers, online and in store
• LONG SERVICE AWARDS
• COMPANY EVENTS
• EAP - Employee Assistance Programme
• REFERRAL PROGRAMME
• SICK PAY - after required service length (T & C apply)
• MATERNITY BONUS (T & C apply)
• ON-SITE PARKING - available at most locations please confirm with your line manager
• Excellent training opportunities and career progression

InspireAll is a charity that has a reputation for delivering energising and motivating leisure and family support services across Hertfordshire and Bedfordshire enabling communities to achieve rewarding and active lifestyles.

We employ people who want to share our vision to provide our customers with the best experience, being served by approachable and friendly staff. We also encourage a positive work/life balance.

Closing date: Monday 2nd February 2026

Please note that this vacancy may close early if we receive a high volume of applications.

Applicants may require an enhanced DBS check, dependent on role applied for.

InspireAll is an Equal Opportunities Employer

InspireAll collects and processes personal information in relation to job applicants. It does this in line with UK GDPR 2018. For more information, please visit https://www.inspireall.com/privacy-policy/

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• Job Description

• Location:The City Baths, Newcastle
• Contract:Newcastle
• Vacancy Type:Casual Bank
• Hours per Week:0
• Salary:£10.18 - £12.21
• Pay Type:Per Hour
• Function:Spa

Fusion Lifestyle are now in Newcastle! We are looking for a Spa Therapist for our Turkish bath and Spa facility at The City Baths, Newcastle.

With regeneration work that has seen the Grade II listed building sensitively restored with many of the building’s original features retained, we offer several exciting facilities, including the pool, Turkish Baths and Spa, and a stunning, top quality fitness and well-being facilities.

As The City Baths, Newcastle, is such a prestigious site, we are recruiting for an exceptional Spa Therapist.

Who We Are:   
Fusion is a leading Sports, Leisure and Fitness operator. A registered charity, the company mission is to bring health and well-being to communities across the UK.

The Role: 
You will be carrying out a range of therapies and will be tasked in working towards an individual revenue target. In return for achieving your target there is a generous bonus to be achieved. You will receive in depth training and ongoing development from your Spa Manager. The Spa is expected to be very busy so you will to be used to organising your time in an efficient manor. 

About You:
A successful Spa Therapist will enjoy working with people and possess excellent standards of customer care and a positive ‘can do attitude’. You will enjoy working closely colleagues yet you will be given plenty of opportunity to use your initiative and take on responsibilities as you grow into the role.
The Ideal candidate will be qualified to a NVQ level 3 beauty qualification, and will have FAW and AED as a minimum. You must be able to work a shift pattern including evening and weekends.

In return we offer a competitive salary, the opportunity to earn a bonus based on a percentage of your basic salary and a FREE gym membership!

Some of the responsibilities of the Spa Therapist role include (but are not limited to):

• Delivering a range of Therapies
• Ensuring work areas are clean and safe to use
• Ensuring customer satisfaction standards are meet and exceed
• Personally contribute towards the Spa revenue targets by delivering treatments, upselling products and Spa Experiences
• Maintain client records
• Be on hand to offer product advice and guidance
• Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
• Carry out testing and / or other hygiene, health and safety checks as needed/requested, passing results immediately to the appropriate person and escalating potential issues promptly
• Safely support managing customer flow and expectation of waiting times and attendance across the spa
• Undertake all day-to-day cleaning and maintenance of the relevant equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
• Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment

Employee Benefits:
Some of the non-contractual employee benefits we offer that you may be eligible to receive include:

• 22 days’ holiday, plus 8 bank holidays (pro rata)
• Employer Contribution Pension Scheme
• Free Gym & Swim membership at Fusion centres
• Free Eye tests
• Cycle to Work Scheme
• Employee Referral Scheme
• Industry Leading Training

If you would like to develop your career in the leisure industry, within a dynamic business that is at the heart of the communities in which we operate, then we want to hear from you.

Click on the link to apply today:

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This job advertisement is not intended to serve as a full job description, and is therefore non-exhaustive. Upon securing an offer of employment, a copy of the job description will be made available to you. This may be amended from time to time, in-line with bu...