Mexico Assessment Consultancy
Description
Location: Mexico - Anywhere
Adjunto eneste linkencontrará el documento de descripción del alcance del trabajo en español.
Background:
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
In southern Mexico, particularly in Chiapas, rural and Indigenous communities face persistent poverty driven by limited economic opportunities, weak agricultural value chains, climate vulnerability, and ongoing migration pressures. These challenges mirror dynamics observed in neighboring regions of Guatemala, underscoring the need for integrated, cross-border approaches to sustainable rural development. Based on this context Mercy Corps submitted a concept note in October 2025 to address rural poverty, violence and economic development in rural areas. Mercy Corps is preparing to submit a proposal to a private foundation in April 2026 for a project supporting 12,000 participants in border communities around Chiapas state in the municipalities of La Libertad, Palenque and Ocosingo and in Guatemala in the municipalities of La Libertad, Las Cruces and Sayaxch. The Guatemala assessment is being conducted separately in January 2026 and results will be compiled with the Mexico assessment to drive proposal design.
Purpose / Project Description:
The purpose of this consultancy is to conduct a livelihoods, value chain, and partner landscape assessment in Chiapas, Mexico, to inform the design of a multi-year, cross-border livelihoods initiative. The assessment will validate priority geographies, agricultural value chains, identify implementation partners, and will analyze key constraints related to agriculture, economic opportunity, climate vulnerability, and social exclusion affecting rural and Indigenous populations. The assessment will also examine the drivers of violence and insecurity particularly among youth including the role of limited economic opportunities, migration pressures, the presence of illicit crop production and/or armed groups in order to identify prevention-oriented entry points aligned with livelihoods, agriculture, and rural economic development along the border of Mexico and Guatemala.
Consultant Objectives:
- Meet, interview, evaluate and map out potential local partners (both public and private sector)
- Assess livelihood and agricultural systems in selected rural and Indigenous communities in Chiapas
- Validate priority agricultural value chains and market opportunities
- Validate geographic areas and propose new municipalities if necessary
- Analyze access to finance challenges and opportunities, particularly related to microfinance for women’s entrepreneurship
- Analyze contextual challenges related to conflict, limited economic opportunity, and climate vulnerability
- Write up and synthesize key assessment findings, tailoring the results so that they are useful and relevant to the lead writer in the drafting and design of the proposal
- Recommend specific interventions and activities in line with the 3 pillars of the program (Improve agricultural value chains, expand market access for high value crops and create pathways to employment and entrepreneurship) to inform program design and partnership models
Consultant Activities:
The Consultant will:
- Conduct desk review of relevant secondary data, including poverty, agriculture, climate, and migration trends in Chiapas
- Carry out key informant interviews with local organizations, including producer organizations, private sector actors, and other relevant stakeholders
- Assess priority agricultural value chains (e.g., coffee, cacao, citrus, horticulture) including productivity, quality, market access, and constraints
- Map existing and potential local partners, assessing organizational capacities, geographic reach, and alignment with program objectives
- Analyze challenges facing rural populations related to conflict, insecurity, economic exclusion, and limited services
- Identify opportunities for regenerative agriculture, climate resilience, youth employment, and women’s economic participation
Consultant Deliverables:
The Consultant will conduct/ develop:
- Travel to target Mexican and Guatemalan municipalities with Mercy Corps Guatemala team members, gather assessment information, and record takeaways from all meetings
- Partner Land...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Tintagel Castle, Tintagel, Cornwall, PL34 0HE
- Salary
- £13,01 per hour/ minimum 7 hours per week April to October, 0 hours November to March/ permanent
- Job type
- Permanent
- Ref
- 16297
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Tintagel Castle working a minimum of 7 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Tintagel Castle is one of our flagship sites, welcoming around 300,000 visitors a year, who come to explore the historic Island grounds which tell the story of 1600 years of Cornish history, myth and legend. This role provides a unique opportunity to work in a busy and historic tourist attraction, where one moment you will be selling tickets to happy holiday- makers, and the next providing tastings of our fabulous mead & wine.
By joining us as a Visitor Assistant at Tintagel Castle, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
If you would like to talk to us before you apply e.g. about workplace adjustments ...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Corbridge Roman Station, Corbridge, Northumberland, NE45 5NT
- Salary
- £12.39 per hour/ 8 hours per week April-October / Fixed term contract until 1st November 2026 *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16309
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Corbridge Roman Town working 8 hours a week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
As a Corbridge Roman Town Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. This is a varied role and some days will be busy from start to finish, whereas others may be quieter especially on the wetter days! No two days are the same.
This is a unique opportunity for you to work at Corbridge Roman Town. Our lavishly revamped museum offers unique insights into Roman social life at Corbridge, the only place in Britain where you can walk the high street of a Roman town.
By joining us as a Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Interviews will take place week commencing the 2nd February
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can conn...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Dartmouth Castle, Castle Road, Dartmouth, Devon, TQ6 0JN
- Salary
- £12.39 per hour / 22 hours per week April to October, 0 hours per week November-March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16268
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Dartmouth Castle working 22 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
One of the most beautifully located fortresses in England, Dartmouth was begun in 1388 to protect the town and harbour of Dartmouth against French raids during the Hundred Years War. One hundred years later it was strengthened with a gun tower, the first purpose-built coastal artillery fort in Britain. Today the site welcomes c.34,000 visitors a year to discover how the castle defended the town and coastline for over six centuries; explore the gun tower and admire the splendid views over Dartmouth town from the top of the battlement. In this unique setting, you will play a key role in making sure our visitors have an excellent experience through a warm welcome, keeping the site clean and helping to maximise income through our shop and membership.
By joining us as a Dartmouth Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
The role is advertised for 22 hours (3 days) per week during peak season, including weekends and Bank Holidays, to reduce to 0 hours during the winter months.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-p...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Dunstanburgh Castle, Northumberland, NE66 1RD
- Salary
- £12.39 per hour / Zero-hours contract / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16265
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Dunstanburgh Castle working on a zero-hours contract per week to support general staff shortages and the increased demand of at busy times.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Dunstanburgh Castle built in 1313 is a remote Castle on the Northumbrian coast near the village of Craster. Access is via the public footpath and is 1.5 miles from the nearest public car park.
By joining us as a Dunstanburgh Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network o...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Peveril Castle, Market Place, Castleton Hope Valley, Derbyshire, S33 8WQ
- Salary
- £12.39 per hour / 30 hours per week / Fixed term until November *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16289
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Peveril Castle working 30 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Peveril Castle towers above the bustling, pretty Peak District town of Castleton.
Reachable only by an invigorating uphill hike, Peveril Castle is naturally defended by sheer drops into Cave Dale and Peak Cavern Gorge. If you're up for the climb, there are benches for tired travellers along the path. You'll be rewarded with spectacular views once you reach the top!
It was here that William the Conqueror's trusted knight William Peverell built one of the first stone castles in England.
A century later, Henry II added Peveril Castle's hill-summit keep, with a garderobe toilet that drained into a chasm: the ultimate 'loo with a view'.
By joining us as a Peveril Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role with a degree of independence - some days will be busy from start to finish and others quieter, especially on windy- wetter days! Paid or voluntary experience in retail is beneficial as is with working with the public ,however, full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it ...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Dover Castle, Dover, Kent, CT16 1HU
- Salary
- £12.39 an hour/ 20 hours per week working 4- hour shifts over 5 days April to October, zero hours November to March/ permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16275
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Dover Castle working a minimum of 20 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
By joining us as a Dover Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Pendennis Castle, Falmouth, Cornwall, TR11 4LP
- Salary
- £12.39 per hour / 22 hours per week April to October, 0 hours November to March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16295
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Pendennis Castle working 3 days per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Situated on a headland overlooking the coast, Pendennis is the perfect spot for a seaside adventure and one of Henry VIII's finest seaside fortresses. Travel back to Tudor Cornwall, discover poignant tales of wartime, and enjoy acres of green space at this historic gem. With a fun family trail, exhibition, and a soft play room near the cafe, there's plenty for visitors of all ages to discover and enjoy.
As a Pendennis Castle Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. This is a varied role at Pendennis and we are looking for enthusiastic people to help support English Heritage through sales of memberships, admissions and working in our busy retail outlet, going about duties in a resource efficient way and minimising impacts to the environment wherever possible. Some days will be busy from start to finish, whereas others may be quieter especially on the wetter days! No two days are the same.
Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Interviews to take place week commencing 9th February 2026
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI ne...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Pendennis Castle, Falmouth, Cornwall, TR11 4LP
- Salary
- £12.39 per hour / 36 hours per week April to October, 0 hours November to March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16296
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Pendennis Castle working 5 days per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Situated on a headland overlooking the coast, Pendennis is the perfect spot for a seaside adventure and one of Henry VIII's finest seaside fortresses. Travel back to Tudor Cornwall, discover poignant tales of wartime, and enjoy acres of green space at this historic gem. With a fun family trail, exhibition, and a soft play room near the cafe, there's plenty for visitors of all ages to discover and enjoy.
As a Pendennis Castle Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. This is a varied role at Pendennis and we are looking for enthusiastic people to help support English Heritage through sales of memberships, admissions and working in our busy retail outlet, going about duties in a resource efficient way and minimising impacts to the environment wherever possible. Some days will be busy from start to finish, whereas others may be quieter especially on the wetter days! No two days are the same.
Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Interviews to take place week commencing 9th February 2026
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI ne...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Berry Pomeroy Castle, Totnes, Devon, TQ9 6LJ
- Salary
- £12.39 per hour / 8 hours per week April to October, 0 hours per week November-March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16267
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Berry Pomeroy Castle working 8 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Within the 15th-century walls of the Pomeroy family castle, looms the dramatic ruined shell the great Elizabethan and Jacobean mansion of the Seymours. Their mansion was intended to become the most spectacular house in Devon but was never completed. Today the site welcomes c.16,000 visitors a year to discover the romantic ruin and explore the nearby beautiful woodland.
Please note; due to the responsibilities and requirements of this role, successful applicants will be required to undergo a basic DBS check, any employment offer will be contingent on this.
By joining us as a Berry Pomeroy Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
The role is advertised for 8 hours (1 day) per week during peak season, including weekends and Bank Holidays, to reduce to 0 hours during the winter months.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Farleigh Castle, Farleigh Hungerford, Bath, Somerset, BA2 7RS
- Salary
- £12.39 per hour/14 hours per week April-October, 0 hours per week November - March / Fixed term contract until 1st November 2026 *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16266
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Farleigh Hungerford Castle working a minimum of 14 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
This is a fantastic opportunity to work at one of the most intriguing medieval castles in the south west. Farleigh Hungerford Castle welcomes over 16,000 visitors a year who come to enjoy the fascinating stories of the sinister past of the Hungerford family who lived here for 300 years, bringing battle honour, court intrigue and scandal to the area. Our visitors also come to Farleigh simply to soak up the beautiful views, picnic in the grounds or pick up a historic treat in the gift shop.
We are especially keen to hear from you if you're interested in working at a smaller site where you will have involvement in all areas of the operation, working with one or two colleagues to manage a range of daily tasks across the whole site. The daily tasks can at times be physically demanding.
Please note; due to the responsibilities and requirements of this role, successful applicants will be required to undergo a basic DBS check, any employment offer will be contingent on this.
By joining us as a Farleigh Hungerford Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 12-1pm
https://events.teams.microsoft.com/event/21d62b43-98e1-4566-9382-0f64890ce6c4@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out about us and what we do here:...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Warkworth Castle, Northumberland, NE65 0UJ
- Salary
- £23,200 per annum pro rata (£12.39 per hour) / 14 hours per week April-October, 0 hours per week November-March / permanent
- Job type
- Permanent
- Ref
- 16241
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Warkworth Castle working 14 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Warkworth Castle is a great baronial fortress-palace from the 15th-century. Warkworth Castle and Hermitage form one of the most unusual pairs of medieval monuments in Britain.
By joining us as a Visitor Assistant at Warkworth Castle, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
If you would like to talk to us before you apply e.g. about workplace adjustments or working patterns, please contact Rebecca Kirk, Warkworth Castle and Hermitage Manager, via email at rebecca.kirk@english-heritage.org.uk. No agencies please.
Our interviews will take place the week commencing 12th January 202...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Carlisle Castle, Carlisle, Cumbria, CA3 8UR
- Salary
- £12.39 per hour / 15 hours per week April to October, 0 hours November to March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16285
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Carlisle Castle, we currently have two positions available at £12.39 per hour / 15 hours per week April to October, 0 hours November to March / Permanent. Then one contract at £12.39 per hour / 7.5 hours per week April to October, 0 hours November to March / Permanent. (All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour)
Standing proud in the city Carlisle Castle has dominated for nine centuries, and has remained a working fortress until well within living memory. It has withstood many sieges, held captive a royal prisoner, and been home to the King's Own Royal Border Regiment.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
By joining us as a Carlisle Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Stonehenge, Amesbury, Wiltshire, SP4 7DE
- Salary
- £12.39 per hour / 21.6 - 36 hours from the start of March to the end of September *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16322
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Stonehenge working 3 to 5 days per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
By joining us as a Stonehenge Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview. Interviews will start week commencing 2nd February 2026.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistanc...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Birdoswald Roman Fort, Gilsland, Brampton, Cumbria, CA8 7DD
- Salary
- £12.39 per hour / 8-16 hours per week April to October, 0 hours November to March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16323
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Birdoswald Roman Fort working 8 to 16 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Set on a spectacular ridge above the River Irthing, Birdoswald is among the most important Hadrian's Wall forts and was one of 16 major bases along the wall. Spanning the Romans, 16th-century border raiders and Victorian romantics, Birdoswald's layered history has made it an archaeologist's paradise.
By joining us as a Birdoswald Roman Fort Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, D...