Visitor Assistant
- Title
- Visitor Assistant
- Location
- Pendennis Castle, Falmouth, Cornwall, TR11 4LP
- Salary
- £12.39 per hour / 36 hours per week April to October, 0 hours November to March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16296
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Pendennis Castle working 5 days per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Situated on a headland overlooking the coast, Pendennis is the perfect spot for a seaside adventure and one of Henry VIII's finest seaside fortresses. Travel back to Tudor Cornwall, discover poignant tales of wartime, and enjoy acres of green space at this historic gem. With a fun family trail, exhibition, and a soft play room near the cafe, there's plenty for visitors of all ages to discover and enjoy.
As a Pendennis Castle Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. This is a varied role at Pendennis and we are looking for enthusiastic people to help support English Heritage through sales of memberships, admissions and working in our busy retail outlet, going about duties in a resource efficient way and minimising impacts to the environment wherever possible. Some days will be busy from start to finish, whereas others may be quieter especially on the wetter days! No two days are the same.
Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Interviews to take place week commencing 9th February 2026
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI ne...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Berry Pomeroy Castle, Totnes, Devon, TQ9 6LJ
- Salary
- £12.39 per hour / 8 hours per week April to October, 0 hours per week November-March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16267
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Berry Pomeroy Castle working 8 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Within the 15th-century walls of the Pomeroy family castle, looms the dramatic ruined shell the great Elizabethan and Jacobean mansion of the Seymours. Their mansion was intended to become the most spectacular house in Devon but was never completed. Today the site welcomes c.16,000 visitors a year to discover the romantic ruin and explore the nearby beautiful woodland.
Please note; due to the responsibilities and requirements of this role, successful applicants will be required to undergo a basic DBS check, any employment offer will be contingent on this.
By joining us as a Berry Pomeroy Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
The role is advertised for 8 hours (1 day) per week during peak season, including weekends and Bank Holidays, to reduce to 0 hours during the winter months.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Farleigh Castle, Farleigh Hungerford, Bath, Somerset, BA2 7RS
- Salary
- £12.39 per hour/14 hours per week April-October, 0 hours per week November - March / Fixed term contract until 1st November 2026 *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16266
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Farleigh Hungerford Castle working a minimum of 14 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
This is a fantastic opportunity to work at one of the most intriguing medieval castles in the south west. Farleigh Hungerford Castle welcomes over 16,000 visitors a year who come to enjoy the fascinating stories of the sinister past of the Hungerford family who lived here for 300 years, bringing battle honour, court intrigue and scandal to the area. Our visitors also come to Farleigh simply to soak up the beautiful views, picnic in the grounds or pick up a historic treat in the gift shop.
We are especially keen to hear from you if you're interested in working at a smaller site where you will have involvement in all areas of the operation, working with one or two colleagues to manage a range of daily tasks across the whole site. The daily tasks can at times be physically demanding.
Please note; due to the responsibilities and requirements of this role, successful applicants will be required to undergo a basic DBS check, any employment offer will be contingent on this.
By joining us as a Farleigh Hungerford Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 12-1pm
https://events.teams.microsoft.com/event/21d62b43-98e1-4566-9382-0f64890ce6c4@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out about us and what we do here:...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Down House, Luxted Road, Downe, Orpington, Kent, BR6 7JT
- Salary
- £13.01 / 21 hours / Permanent
- Job type
- Permanent
- Ref
- 16327
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Down House- The Home of Charles Darwin working 21 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Down House belonged to the great scientist Charles Darwin, who lived here for 40 years until his death in 1882. After moving to the house in 1842, Darwin and his wife, Emma, remodeled the house and its extensive gardens, which Darwin used as an open-air laboratory. It was here that Darwin developed his theory of evolution by natural selection and wrote his groundbreaking work On the Origin of Species by Means of Natural Selection (1859)
By joining us as a Down House Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
...Visitor Assistant
- Title
- Visitor Assistant
- Location
- Down House, Luxted Road, Downe, Orpington, Kent, BR6 7JT
- Salary
- £13.01 / 28 hours / Permanent
- Job type
- Permanent
- Ref
- 16326
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Down House- The Home of Charles Darwin working 28 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Down House belonged to the great scientist Charles Darwin, who lived here for 40 years until his death in 1882. After moving to the house in 1842, Darwin and his wife, Emma, remodeled the house and its extensive gardens, which Darwin used as an open-air laboratory. It was here that Darwin developed his theory of evolution by natural selection and wrote his groundbreaking work On the Origin of Species by Means of Natural Selection (1859)
By joining us as a Down House Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We ...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Stonehenge, Amesbury, Wiltshire, SP4 7DE
- Salary
- £12.39 per hour / 21.6 - 36 hours from the start of March to the end of September *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16322
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Stonehenge working 3 to 5 days per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
By joining us as a Stonehenge Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview. Interviews will start week commencing 2nd February 2026.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistanc...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Birdoswald Roman Fort, Gilsland, Brampton, Cumbria, CA8 7DD
- Salary
- £12.39 per hour / 8-16 hours per week April to October, 0 hours November to March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16323
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Birdoswald Roman Fort working 8 to 16 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Set on a spectacular ridge above the River Irthing, Birdoswald is among the most important Hadrian's Wall forts and was one of 16 major bases along the wall. Spanning the Romans, 16th-century border raiders and Victorian romantics, Birdoswald's layered history has made it an archaeologist's paradise.
By joining us as a Birdoswald Roman Fort Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, D...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Dover Castle, Dover, Kent, CT16 1HU
- Salary
- £12.39 per hour, fixed term contract working a total of 150 hours between April and October. Hours will fall between 10:00-14:00, Tuesday to Friday. *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16313
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Dover Castle delivering our Education Discovery Visit program.
No history background? No problem. What is important to us is a passion for learning, people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
With over 2000 years of history, Dover Castle, also known as the 'Key to England' is spectacularly located on top of the White Cliffs of Dover. From the impressive Great Tower, Henry IIs medieval palace to the Secret Wartime Tunnels, plus the extensive grounds, there really is something to interest everyone.
Please note; due to the responsibilities and requirements of this role, successful applicants will be required to undergo a basic DBS check, any employment offer will be contingent on this.
By joining us as a Dover Castle Education Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye.
We are looking for someone who is passionate about delivering education opportunities for young people to help us deliver our Discovery Visit sessions at Dover Castle. This is a hybrid role which means you will be trained to deliver our Discovery Visit sessions for Education as well as being trained in some other Visitor Assistant positions on site.
You would be responsible for delivering a warm welcome to all visitors, delivering engaging Discovery Visits and other educational activities on site for primary and secondary pupils, teachers and young people and setting up and packing down the education space and resources.
This role does not require you to have any teaching experience, but we would be keen for skills and experience of working with young people or delivering to a diverse audience. If successful, you would have full training to deliver our Discovery Visits. Please note, leading the Discovery Visits will require you to dress in historically accurate clothing which we will provide.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Chesters Roman Fort, Humshaugh, Hexham, Northumberland, NE46 4EU
- Salary
- £12.39 per hour / 8 hours per week April to October, 0 hours November to March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16298
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Chesters Roman Fort working 8 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Set in the valley of the river Tyne, Chesters is the best-preserved Roman cavalry fort in Britain. Around 500 cavalry troops - the elite of the Roman auxiliary forces - were based here. Between the fort and the river, you'll find the finest example of a military bath house anywhere in Britain.
All this was rediscovered by John Clayton, a wealthy Victorian landowner whose mansion stands near the fort. His single-minded vision is celebrated in the fort's Clayton Museum, which is an absolute must-see for all visitors to Chesters.
By joining us as a Chesters Roman Fort Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, div...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Tintagel Castle, Tintagel, Cornwall, PL34 0HE
- Salary
- £13,01 per hour/ minimum 7 hours per week April to October, 0 hours November to March/ permanent
- Job type
- Permanent
- Ref
- 16297
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Tintagel Castle working a minimum of 7 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Tintagel Castle is one of our flagship sites, welcoming around 300,000 visitors a year, who come to explore the historic Island grounds which tell the story of 1600 years of Cornish history, myth and legend. This role provides a unique opportunity to work in a busy and historic tourist attraction, where one moment you will be selling tickets to happy holiday- makers, and the next providing tastings of our fabulous mead & wine.
By joining us as a Visitor Assistant at Tintagel Castle, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
If you would like to talk to us before you apply e.g. about workplace adjustments ...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Corbridge Roman Station, Corbridge, Northumberland, NE45 5NT
- Salary
- £12.39 per hour/ 8 hours per week April-October / Fixed term contract until 1st November 2026 *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16309
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Corbridge Roman Town working 8 hours a week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
As a Corbridge Roman Town Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. This is a varied role and some days will be busy from start to finish, whereas others may be quieter especially on the wetter days! No two days are the same.
This is a unique opportunity for you to work at Corbridge Roman Town. Our lavishly revamped museum offers unique insights into Roman social life at Corbridge, the only place in Britain where you can walk the high street of a Roman town.
By joining us as a Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Interviews will take place week commencing the 2nd February
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can conn...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Kenilworth Castle, Kenilworth, Warwickshire, CV8 1NE
- Salary
- £12.39 per hour / 7-21hours per week April to October, 0 hours November to March / Fixed Term *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16317
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Kenilworth Castle working 7 to 21 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Kenilworth Castle welcomes around 120,000 visitors a year, who come to explore the castle ruins and find out more about its intriguing stories, or simply to enjoy the green space and fabulous views.
With a shop, tearoom, school visits programmes and exciting events, this role provides an opportunity for you to get experience a range of different areas.
Daily tasks will vary but a core part of your role will be to ensure the site is safe and presentable to enable a warm welcome to everyone; you will find yourself working on admissions, retail sales, memberships sales, giving a hand in clearing up in the tearoom as well as helping visitors find their way around site and doing general cleaning duties at the castle.
We are looking for you to be able to start in for February or March. Contract hours vary between 7-21 hours per week, fixed term until 31st October. More hours will be available throughout the summer months with some hours offered during the winter. Typical shift patterns include working 7-8 hour days. Weekend and Bank Holidays availability is essential for this role.
By joining us as a Kenilworth Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Carlisle Castle, Carlisle, Cumbria, CA3 8UR
- Salary
- £12.39 per hour / 15 hours per week April to October, 0 hours November to March / Permanent *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Permanent
- Ref
- 16285
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Carlisle Castle, we currently have two positions available at £12.39 per hour / 15 hours per week April to October, 0 hours November to March / Permanent. Then one contract at £12.39 per hour / 7.5 hours per week April to October, 0 hours November to March / Permanent. (All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour)
Standing proud in the city Carlisle Castle has dominated for nine centuries, and has remained a working fortress until well within living memory. It has withstood many sieges, held captive a royal prisoner, and been home to the King's Own Royal Border Regiment.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
By joining us as a Carlisle Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Warkworth Castle, Northumberland, NE65 0UJ
- Salary
- £23,200 per annum pro rata (£12.39 per hour) / 14 hours per week April-October, 0 hours per week November-March / permanent
- Job type
- Permanent
- Ref
- 16241
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Warkworth Castle working 14 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Warkworth Castle is a great baronial fortress-palace from the 15th-century. Warkworth Castle and Hermitage form one of the most unusual pairs of medieval monuments in Britain.
By joining us as a Visitor Assistant at Warkworth Castle, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
If you would like to talk to us before you apply e.g. about workplace adjustments or working patterns, please contact Rebecca Kirk, Warkworth Castle and Hermitage Manager, via email at rebecca.kirk@english-heritage.org.uk. No agencies please.
Our interviews will take place the week commencing 12th January 202...
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Peveril Castle, Market Place, Castleton Hope Valley, Derbyshire, S33 8WQ
- Salary
- £12.39 per hour / 30 hours per week / Fixed term until November *All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
- Job type
- Fixed Term Contract
- Ref
- 16289
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Peveril Castle working 30 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Peveril Castle towers above the bustling, pretty Peak District town of Castleton.
Reachable only by an invigorating uphill hike, Peveril Castle is naturally defended by sheer drops into Cave Dale and Peak Cavern Gorge. If you're up for the climb, there are benches for tired travellers along the path. You'll be rewarded with spectacular views once you reach the top!
It was here that William the Conqueror's trusted knight William Peverell built one of the first stone castles in England.
A century later, Henry II added Peveril Castle's hill-summit keep, with a garderobe toilet that drained into a chasm: the ultimate 'loo with a view'.
By joining us as a Peveril Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role with a degree of independence - some days will be busy from start to finish and others quieter, especially on windy- wetter days! Paid or voluntary experience in retail is beneficial as is with working with the public ,however, full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
To find out more about us and what we do, please register via one of the links below join us at one of our webinars.
Friday 23rd January 2026 11.30am-12.30pm
https://events.teams.microsoft.com/event/3ac4acf3-1db2-40d8-a81b-5c178615e5e6@30116e44-4d79-44c0-a8c1-ebc0707da3c9
Wednesday 4th February 2026 6-7pm
https://events.teams.microsoft.com/event/ea661ca0-f117-46dd-8c83-af63e055008a@30116e44-4d79-44c0-a8c1-ebc0707da3c9
You can also find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it ...