Closing date: 10:00 on Monday 02 February 2026

Interview dates: Thursday 12 February 2026

Start date: Monday 23 February 2026

End date: Wednesday 30 September 2026

Location: Based in our central Edinburgh office

The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.
It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events.
The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.   

The primary responsibility of the 180 Box Office Supervisor is to provide an exceptionally high standard of service to the customers of the clients who have contracted the 180 Box Office to provide a ticketing facility for their festivals and events.

Under the guidance of the 180 Box Office Manager and with the support of the rest of the Box Office team, the successful applicant will be responsible for dealing with both customer queries and assisting the client in the delivery of the event. The candidate will assist customers with ticket sales, customer services, access bookings and occasionally complaints. After additional training, this role will also include event setup in the Red61 Ticketing System. Your role will also support the Fringe Box Office Customer Services and Box Edits Teams if required. This position reports to the 180 Box Office Manager.

Role and responsibilities:

The successful candidate will perform a wide range of duties, including but not limited to:

• Liaising with agency clients to assist in the delivery of their events e.g. processing comp tickets, adding ticket offers to the system, etc.
• Adding new events and performances to the ticketing system.
• Managing show changes within the ticketing system e.g. date and time alterations, show cancellations etc.
• Managing ticket allocations within the Red61 ticketing software.
• Liaising with venues and performers to provide ticketing reports.
• Assisting customers with ticket sales over the phone and in person.
• Processing access bookings for customers with specific access requirements.
• Issuing refunds/exchanges to customers who have booked tickets for cancelled shows.
• Dealing with customer queries by email across the multiple inboxes.
• Assisting in the facilitation of delegate programmes when required for an event.
• Arranging the postage or collection of physical tickets if required for an event.
• Abiding by pre-defined policies and procedures to ensure the professional, efficient and effective operation of the 180 Box Office.
• Processing and maintaining appropriate paperwork relating to customer queries and complaints.
• Training festival/event staff on box office tasks such as how to use the Red61 FOH app.

Person specifications

Essential

• Proven experience in a demanding customer facing role.
• Experience of working with Red61 ticketing system.
• Excellent communication skills, both oral and written, in a polite, professional and confident manner when dealing with the public and clients.
• Proven ability to work calmly in a fast-paced environment and efficiently in high pressure situations.
• Proficient computer skills including a good working knowledge of MS Office packages.
• The ability to work in a team as well as using your own initiative.
• Good judgement and troubleshooting skills.

Desirable

• Experience of working in a festival environment.
• Experience with people with additional access requirements.
• Proven experience of offering support and advice to colleagues.

Rate of pay and hours of work

The rate of pay for this post is £14.15 per hour.

Nor...

Location: Hybrid in Truro, Cornwall with regular travel across the region

Work pattern: 35 hours per week to include occasional weekends and evenings once or twice a month

Salary: Up to £30,809.83 per year

Contract: Permanent

This role requires an enhanced DBS check (including the Children's Barred List).

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Operations Volunteer Team Manager:

Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice

Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team

Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects

About the Community Operations team:

The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.

Our centres and branches care for thousands of cats each year until they are able to find a loving new home.

The team consists of a Regional Community Operations Manager, Branch Development Manager and Community Operations Volunteer Team Manager plus the wider volunteering teams

What we’re looking for in our Community Operations Volunteer Team Manager:

Experience of team leading/supervising employees and volunteers

Good understanding of volunteer management

Demonstrates empathy and understanding when addressing emotive issues

Ability to multi-task and work on own initiative, accurately and under pressure

Valid UK driving licence and access to own vehicle

What we can offer you:

range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:

anonymised application form

in-person interview at Cornwall Cat Centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.

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Working for North London Hospice

Why work for North London Hospice?

Working at North London Hospice you are making a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.

If you are passionate about helping people and want to be part of a team of people who care and really make a difference to people’s lives no matter who they are or where they are from, then we would love you to hear from you!

Equality, Diversity and Inclusion

Our people are at the heart of everything we do, and we are committed to building an inclusive culture where everyone feels welcomed and valued, where difference is respected and celebrated and where everyone can thrive. Our commitment to Equality, Diversity and Inclusion (EDI) is embedded in our CORE values.

We passionately believe that by ensuring we have people working and volunteering for us who have different experiences, outlooks and perspectives we in turn are able to better understand and respond to the needs of our patients and the local community.

From competitive salary and benefits packages, generous family friendly policies to flexible working, development opportunities and much more, we support our people by focusing on what matters to them, providing career and development opportunities to support personal growth and career progression.

Your Wellbeing matters

Your wellbeing is important to us. We want to ensure that you are able to make the most of the opportunities and reach your full potential.

From a programme of wellbeing activities throughout the year, including discounted gym access, workshops on topics such as financial awareness and a range of health topics, we’re determined to create an environment that supports everyone’s mental and physical health. Read more about the benefits of working for us and read our wellbeing guide.

We put people first, putting them at the heart of everything we do. We are committed to providing the best care and support for our patients and their families. In order to do this, we need to attract the best possible talent to our organisation.

We recognise that our people are our biggest assets, and we are committed to recruiting, retaining and investing in our people to be the best they can be.

We are currently recruiting for a Trusts Manager – please see other vacancies below.

Current vacancies

• Job list
• Job details

Assistant Shop Manager (High Barnet)

NLH: NLH 3

• Retail
• NLH: NLH 3
• Permanent: covering Monday to Sunday rota, including Weekends and Bank holidays
• Part time - 22.5 hours per week (3 days per week covering a seven day period)
• ASM High Barnet

• North London Hospice
• High Barnet
• £28,786 - £30,491 per annum pro rata
• Yearly
• 29/01/2026 08:00

Job overview

We’re looking for an experienced Assistant Shop Manager to play a key role in the smooth running and success of our High Barnet Furniture Store.

We are seeking individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in our vibrant local communities.

You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.

Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.

In return you’ll be rewarded by working in a retail role with purpose as our hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you.

Main duties of the job

• Support Shop Operations
• Voluntee...

Customer Relationship Manager

We are looking for a Customer Relationship Manager to join our business Ecclesiastical Insurance UK on a remote basis with travel across the UK. Competitive salary and excellent benefits.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Remote

Job Ref: 204499

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a Customer Relationship Manager to join us on a remote basis with travel across the UK.

In this newly created role of Customer Relationship Manager you will support the development and accountability for our customer relationship management offering for Ecclesiastical Insurance UK. Ensuring customers receive exceptional service across our commercial insurance products and propositions, driving the delivery of target market customer needs, commercial objectives and regulatory responsibilities.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Design and deliver successful programmes of customer engagement and relationship building across the Ecclesiastical UK business, to ensure customer satisfaction and retention, and to build customer loyalty.

• Act as the primary contact between the customer and insurer as part of the company’s trilateral programme.

• Understand client needs, obtain customer insights and coordinate the overall customer experience with Ecclesiastical UK. Ensuring customers receive a co-ordinated, quality service in all business areas.

• Pro-actively work with business areas to make the most of opportunities and to anticipate and mitigate issues.

• Use relevant CRM tools to manage customer interactions, service delivery and trilateral performance metrics, ensuring a well-maintained central log of customer interaction.

• Ensure customer understanding of our proposition to secure long-term customer commitment and growth.

• Ensure consistent engagement with the customer’s broker to ensure a smooth trilateral relationship.

• Engage with internal stakeholders at all levels to ensure customer requirements are met and feed into the Customer Segment Team on any new areas of innovation required.

• Support the Customer Segment Director with external segment engagement opportunities.

• Proactively contribute within the Customer Segment team, driving shared goals in product and proposition, and regulatory compliance.

What you'll need to have

• Must hold a full UK Drivers Licence.

• Significant general insurance experience.

• Qualified to CII Diploma level minimum.

• Strong Underwriting technical knowledge or excellent understanding of commercial lines insurance products and schemes gained in relevant roles.

• Customer and broker relationship management experience and evidence of successful customer retention.

• Excellent understanding of the insurance market and fully up to date with regulatory requirements, specifically in relation to Product Oversight and Governance and Consumer Duty.

• Experience of leading strategic projects and championing customer needs and outcomes.

What makes you stand out

• Strong collaboration skills across different business areas and excellent stakeholder management and relationship skills.

• Ability to generate new ideas and challenge the status quo to support customer needs.

• Proven track record of influencing of senior stakeholders.

What we offer

• A competitive salary - let's discuss it

• Car Allowance

• Group Personal Pension - up to ...

Customer Services Manager

Closing Date: 10/02/2026

East Lothian Housing Association is a growing organisation that builds and manages a range of properties to meet a variety of needs in East Lothian. We have an exciting opportunity for an enthusiastic individual, passionate about excellent customer services and helping others, to lead a new Customer Services Team.

The Role

We are looking for an experienced person to develop and manage a team of high-performing Customer Advisers responsible for ensuring that our customers get accurate information and advice on a range of housing, repair and maintenance related issues, who administer our Digital Lettings Service and who provide administrative support to the Housing & Asset Management Teams.

The postholder will be responsible for managing day to day operations in line with regulatory requirements and will play a key role in embedding a strong customer focused culture within our organisation, ensuring services are accessible, inclusive and responsive to diverse customer needs. They will manage our complaints function to deliver timely, empathetic and high quality responses, and use insights to drive service improvement.

As an effective member of our Management Team, the postholder will work collaboratively across departments to identify delivery challenges across the services, problem solve, and find solutions that mean we are giving the best service to our customers, aiming to ensure our objectives are met and that high levels of customer satisfaction are achieved.

About You

You will be a confident people manager who supports and develops their team, and will have a strong background in customer service, ideally within housing or a similar public facing environment. You will be highly motivated and passionate about improving outcomes for our customers, and skilled at balancing empathy with performance management.

With a strong understanding of complaints handling best practice and regulatory expectations, you will manage the complaints service and will take a calm empathetic approach in dealing with complaints, having the confidence to handle difficult and emotionally charged situations. You will possess strong analytical skills and have the ability to turn customer feedback into practical improvements.

Why Join Us

We are a values-led organisation where customer experience truly matters, and if you like helping others, this role provides an opportunity to make a real and positive difference to the lives of our tenants and other service users.

We are a friendly and supportive organisation that offers generous conditions and a great work/life balance. Some of the benefits include:

• 30 days annual leave plus public holidays
• Flexible working
• A Defined Benefit Pension Scheme with employer contributions
• Employee Advice Service including counselling
• Simply Health Care Plan

All available from day one.

How to Apply

If you have the necessary skills and experience and you would like to work in an innovative and fast moving environment, please complete an application form via our website.

If you would like a printed application pack, please telephone 01620 825032.

For more information about ELHA and the role, please click here.

Please note that CV’s will not be accepted for this post.

Closing date for applications : Tuesday 10 February at 12 Noon

Interviews will be held week commencing 23 February 2026

If you would like an informal chat about the job, please contact Karen Barry, our Director of Housing & Customer Services or email her at enquiries@elha.com

As a Disability Confident Employer, we will interview all disabled candidates who meet all of the essential requirements for the post. If you tell us that you’re disabled, we’ll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work.

ELHA is committed to Equal Opportunities.

Scottish Charity No: SC028900.

Published on 21/01/2026

We are looking for  a Stage Supervisor Grade 2A to join the National Theatre's Stages team.  

The Stage Supervisor is responsible for the day‑to‑day operations of the Stage Department, leading and coordinating the work of Stage Technicians. This includes supervising staff during get‑ins, fit‑ups, rehearsals, performances, changeovers, get‑outs, and maintenance, ensuring work is delivered to the highest standard. From the feasibility stage through to performance, the Stage Supervisor plays an active role in planning and developing production requirements, helping to resolve technical challenges, and overseeing all stage operations in the theatre. They ensure each production is delivered safely, efficiently, and within agreed parameters.

The successful candidates will have the following:  

• Extensive stage operational experience in producing theatre and touring.
• Excellent stage craft skills and the ability to work at height using access equipment and PPE such as ladders and work positioning equipment.
• An excellent working knowledge of theatrical flying techniques.
• Proven experience of team supervision with the ability to listen, counsel, give guidance, delegate and deliver informal practical training.
• The ability to draw, read and interpret stage plans and construction drawings using CAD and other software.

If that sounds like you, then we would love to hear from you!

  Download the Job Description here.

Working with us will give you..

• Complimentary staff tickets for shows and guided tours, subject to availability and policy
• 25 days annual leave increasing up to 32 with length of service (plus bank holidays)
• Development Programmes via e-learning platform, and specialist in-person training relating to role
• Access to interest-free season ticket loan and cycle scheme partnership
• Enhanced sick pay
• Family Friendly policies including Family leave and Support leave
• Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
• Pension schemes with Legal & General and NEST
• Sabbatical option, subject to agreement and policy
• On-site staff canteen and social facilities
• On-site occupational health support
• In-house mental health and wellbeing advisors providing workplace counselling and support
• Wellbeing programme of events, including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
• Exclusive staff talks to hear more about NT productions, past and present, from leading practitioners
• Discounted access to National Theatre at Home
• Volunteer leave – one paid day per year to volunteer for your chosen charity
• Discounts in the NT’s bars, cafés, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms), on and around the South Bank
• Access to retailer discounted gift cards and a cash-back-on-spending card

Please note

The closing date for the receipt of a completed application is Friday 6th February 2026 at 12 noon.

We reserve the right to close this vacancy early if we receive a sufficient number of applications. To avoid disappointment, we encourage you to submit your application at the earliest opportunity. Should you need support or additional time to submit an application please contact recruitment@nationaltheatre.org.uk.

In line with our commitment to Equity, Diversity and Inclusion (EDI), we recognise that we need to address underrepresentation in our organisation. We actively welcome applications from individuals who are part of global majority, disabled and LGBTQ+ communities, and are committed to creating an environment where everyone can thrive.

We strive to promote inclusive and equitable practices in all areas of the NT. As a Disability Confident Employer, we guarantee to interview disabled applicants who meet our minimum requirements for our vacancies.

If you would like to speak to someone about any adjustments or have any questions about the recruitment process, you can email recruitment@nationaltheatre.org.uk or call us on 02074523834.

Job reference:001257

Salary:£27,571.00 - £28,456.00 per annum

Closing date:30/01/2026

Department:TouchBase Glasgow 2

Location:Glasgow - Kinning Park

Employment type:Permanent

Hours Per Week:37

Closing date:30/01/2026

Are you ready to take the next step in your career and inspire others along the way?

Do you have a passion for leadership, the ability to motivate and support others, and the drive to collaborate with a team dedicated to providing exceptional care? If so, we want to hear from you!

A rare opportunity has arisen for a Supervisor to join our dedicated team in our Adult Services based in the Kinning Park area of Glasgow. This role is offering 37 hours per week and a flexible approach is required to ensure the smooth running of the service.

In this role, you’ll be an integral part of our service, providing high-quality support to adults with complex needs, while leading a compassionate and dynamic team committed to making a real difference.

About the Role

As a Team Leader at Sense Scotland, you will take a leading role in guiding a dedicated team of staff, ensuring the delivery of high-quality care and support to the people we support. Your responsibilities will include providing regular supervision, coaching, and monitoring to ensure tasks are completed efficiently, in line with our core values.

You will be integral to the support planning process, regularly reviewing and adapting care plans in collaboration with individuals, their families, and the wider Sense Scotland team. Building strong relationships with the management team, families, and other professionals is key to our approach to care, and your ability to engage with a range of stakeholders will be key.

Key responsibilities include:

• Ensure high-quality care and support for the people we support, meeting their individual needs.
• Lead by example, offering supervision, coaching, and on-shift training to staff.
• Guide staff to deliver a flexible, person-centred service for the people we support and their families.
• Manage staffing rotas, adjusting as needed for changes in the people we support or staff requirements.
• Oversee the implementation and regular updating of individual support plans.
• Maintain accurate records and staff attendance, ensuring compliance with standards.
• Support staff in their professional development and ensure they have the skills needed for person-centred care.

About the Service

TouchBase Glasgow is a purpose-built centre located in the Kinning Park area, operating six days a week between 8:00am and 8:00pm. The centre is designed to provide a variety of support services for adults with disabilities and additional needs. It offers a vibrant environment where people can engage in a range of activities, from arts and music to physical and social pursuits. The day centre aims to foster personal growth, community involvement, and individual independence.

Recently modernised with updated facilities, TouchBase Glasgow is close to public transport links and includes amenities such as a café, arts and music spaces, and a courtyard. It serves as both a support hub and a social space, encouraging participation and interaction in a flexible and enriching setting.

As part of our team, you’ll join a fun, fast-paced environment where no two days are the same, supporting people with diverse interests, hobbies, and personalities. You’ll play a key role in helping them live meaningful lives, engaging in activities they love and exploring new opportunities both within TouchBase and out in the community. Building trusting relationships is central to this role, providing a foundation for helping each person achieve their personal goals and unlock their full potential.

About you

You will have significant experience working directly with individuals who have complex care and communication needs. You’re a natural leader who can motivate and guide colleagues, always striving to deliver person-centred care and set a strong example of best practices in social care.

This role could be perfect for you if:

• You have an SVQ level 2 in Health and Social Care and be in a position to work towards an SVQ3 as determined by the SSSC
• You will have at least 2 years’ experience working directly with people with complex support needs
• You hold a valid UK Driving Licence [desirable]
• You are flexible, able to work across a range of shifts including days, evenings, and weekends
• You possess strong IT and...

Retail Area Support Manager (Wales, Bath and Bristol)

• locations
• Home Based - England (35 Hour Weekly Max)

• time type
• Full time

• posted on
• Posted Today

• time left to apply
• End Date: February 2, 2026 (9 days left to apply)

• job requisition id
• R032808

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new network, a new merchandising initiative or a talent you never knew you had.

Endless pre-loved items. A talented team. One clear purpose.  

Retail area support manager (Wales, Bath and Bristol) 

£27,500 - £ 30,350 + company car

Reports to: Area manager 

Department: ​Trading​ 

Contract: Fixed-term contract ending 30th September 2026

Hours: ​Full time 35 hours per week​  

Location: Home-based (travel required) This role covers areas across Wales, Bath and Bristol. Must Live within the Wales and Bristol area

Closing date: 1st February 2026 at 23:55   This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. 

At Cancer Research UK, we exist to beat cancer. 

​​We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you. ​

We’re looking for an inspiring area support manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the Area Manager and the area team to maximise income through people, resources and stock. This role will have a particular emphasis on our store closure programme, you will provide essential support to colleagues and operations throughout the process.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing? 

• Playing an integral part in the achievement of key performance indicators across the area. These include income, expenditure budgets, processing targets, average selling price, sell through rates, fundraising and customer service.

• Supporting the commercial running of your area and making commercial decisions based on data.

• Being aware of trends on the high street, and amongst charity retailers, and applying that knowledge and learning to your area.

• Supporting the Area Manager and area teams in areas such as recruitment, development, retention, performance management, equality and diversity and fundraising.

• Managing stock management and stock initiatives across the area. This includes generating quality donated goods, stock selection and distribution and pricing to maximise income.

• Assisting with the implementation of national volunteer recruitment campaigns and supporting other divisional and national projects.

• Deputising for the Area Manager as required.

What are you looking for? 

• A collaborative and successful retail manager.

• Comfort working within targets and motivating others to achieve those targets.

• Commercial awareness with great business judgement.

• The ability to build networks and influence.

• Adaptability in changing situations, including being able to work effectively independently.

• Must experience of leading and performance managing a team of people across multiple sites

• Locality, you’ll need to live within a reasonable distance from the region and have your own access to transport. Travel costs will be reimbursed in line with Cancer Research UK’s travel and exp...

Working for North London Hospice

Why work for North London Hospice?

Working at North London Hospice you are making a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.

If you are passionate about helping people and want to be part of a team of people who care and really make a difference to people’s lives no matter who they are or where they are from, then we would love you to hear from you!

Equality, Diversity and Inclusion

Our people are at the heart of everything we do, and we are committed to building an inclusive culture where everyone feels welcomed and valued, where difference is respected and celebrated and where everyone can thrive. Our commitment to Equality, Diversity and Inclusion (EDI) is embedded in our CORE values.

We passionately believe that by ensuring we have people working and volunteering for us who have different experiences, outlooks and perspectives we in turn are able to better understand and respond to the needs of our patients and the local community.

From competitive salary and benefits packages, generous family friendly policies to flexible working, development opportunities and much more, we support our people by focusing on what matters to them, providing career and development opportunities to support personal growth and career progression.

Your Wellbeing matters

Your wellbeing is important to us. We want to ensure that you are able to make the most of the opportunities and reach your full potential.

From a programme of wellbeing activities throughout the year, including discounted gym access, workshops on topics such as financial awareness and a range of health topics, we’re determined to create an environment that supports everyone’s mental and physical health. Read more about the benefits of working for us and read our wellbeing guide.

We put people first, putting them at the heart of everything we do. We are committed to providing the best care and support for our patients and their families. In order to do this, we need to attract the best possible talent to our organisation.

We recognise that our people are our biggest assets, and we are committed to recruiting, retaining and investing in our people to be the best they can be.

We are currently recruiting for a Trusts Manager – please see other vacancies below.

Current vacancies

• Job list
• Job details

Assistant Shop Manager (Kentish Town)

NLH: NLH 3

• Retail
• NLH: NLH 3
• Permanent: covering Monday to Sunday rota, including Weekends and Bank holidays
• Part time - 30 hours per week (4 days per week covering a seven day period)
• ASM Kentish Town

• North London Hospice
• Kentish Town
• £28,786 - £30,491 per annum pro rata
• Yearly
• 29/01/2026 08:00

Job overview

We’re expanding our charity retail network – and it’s a great time to join our growing team. As we open our new shop in the bustling area of Kentish Town, we have a part-time opportunity for an Assistant Shop Managers to play a key role in the smooth running and success of our stores.

We’re looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.

You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.

Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.

In return you’ll be rewarded by working in a retail role with purpose as our hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaning...

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VACANCY

Catering Supervisor

40 hours/week
£32,040

We have an exciting opportunity for an experienced supervisor
to join our friendly Catering team.

The role involves serving students, Fellows, and staff during term times and catering for
a busy conference business during vacations.

Working closely with our Front of House Manager, you will be responsible for delivering
the required service standards, supervising meal service, and organising staff on shift.

Essential experience required:

•  you must have food service experience,
•  at least 6 months’ experience of supervising staff,
•  good people skills,
•  spoken English to conversational standard,
•
•  an approachable and outgoing personality

the ability to organise others,

If you are already working in a supervisory role and looking to progress to a larger
operation, this could be the position for you.

Benefits of working for us:
•  Competitive salary
•  Free meals whilst on duty
•  38 days holiday each year (inclusive of bank holidays)
•  Uniform provided
•  Discounted bus ticket and bicycle loan schemes
•  College-paid taxi if shift goes beyond 11pm
•  Contributory pension scheme (University’s Oxford Staff Pension Scheme)
•  Fully funded training courses related to your role e.g. food hygiene

A complete job description is available in the separate document.

To apply, please email a CV (no more than 2 pages) to hr@keble.ox.ac.uk with a brief
note explaining how your skills and experience match the requirements of this role.

Closing date: midnight on 25 January 2026

We are an equal opportunities employer.

JOB DESCRIPTION: CATERING SUPERVISOR

Department:

Catering

Responsible to:

Catering Manager

Responsible for:

FOH Team

Main Purpose:

•  To  support  the  Senior  Supervisors  and  the  Catering  Manager  to  ensure  that  all  shifts  are  run
professionally and efficiently, creating a positive and fun atmosphere for staff and customers.
•  To ensure Formal Halls and conference events are managed to the highest professional standards.
•  Where required, provide assistance in the Buttery or Bar areas.

KEY AREAS:

•  Support the Senior Supervisors in leading and managing the team on shift, ensuring systems and
processes are in place – shift plans to ensure “right people, right place, right time”, appropriate
training and supervision is implemented, cleaning schedules are adhered to, and dinners, events
and functions are set up in a timely manner.

•  Lead by example, always demonstrating a positive, calm and professional approach, wearing the

correct uniform and adhering to the highest standards of personal hygiene, ensuring the team on
shift do the same.

•  Ensure the highest standards of cleanliness and food hygiene are observed at all times. Oversee

the completion of cleaning schedules for pre and post service.

•  Ensure all signage displays all relevant information related to allergens and dietary requirements

and that all serving staff are aware of the ingredients used in the dishes being served.

•  Ensure appropriate standards of behaviour are maintained at Formal events by dealing

appropriately with unruly students and/or guests.

•  When required, place orders using College ordering systems, raising purchase orders in line
with the finance ordering procedures. Ensure appropriate stock levels are maintained and
constantly reviewed.

•  Ensure any faulty, damaged or broken equipment is reported to the appropriate company or to

Building Services/Estates where required.

•  Work alongside the Senior Supervisors and the Catering Manager to develop, implement and
constantly review strategies to improve existing systems and processes – staffing, rotas,
customer service, cleaning standards, training and supervision etc.

Catering Supervisor Jan 2026

Page 1 of 3

•  Support the management of a “shift standards” plan for all staff to work to, ensuring consistency

across each service that includes standards of behaviour and customer service, uniform,
efficiency and speed of service, quality control.

•  Ensure a Health and Safety culture is adopted and there are adequate risk assessments, systems
and processes in place to ensure the safety of the team and customers. Report any issues to the
Senior Supervisors, Catering Manager or Head Chef. Record any accidents or near misses
following the College’s accident reporting procedures.

•  Create a culture of respect and dignity in the workplace. Encourage team to have a proactive,

professional mindset whilst taking pride in and enjoying their work, having fun on shift.
•  Work closely with other departments and teams to maintain harmony and encourage

collaboration.

•  Support the Senior Supervisors and the Catering Manager and Conference Manager to ensure
conference/events business is discussed and agreed with clear plans in place to meet the needs
of both College business and Events business.

•  Alongside the Senior Supervisors and the Catering Manager review relationships with external

suppliers, vendors and business partners

•  Alongside the Senior Supervisors and the Catering Manager review operation of the Buttery.

Implement improvements to systems and processes where required.

•  Alongside the Senior Supervisors and the Catering Manager review operation of the Griffin Bar.

Implement improvements to systems and processes where required.

•  Attend any training as required.
•  Attend any meetings as required.

General

•  Communicate with the Senior Supervisors, the Catering Manager and Head Chef on a daily basis
•  Work closely with the FOH and BOH teams on a daily basis
•  Co-operate  with  all  staff  in  maintaining  harmonious  inter-personal  relationships,  internally  and

externally. Homerton College expects all staff to treat others with respect and courtesy.

•  Develop, implement and support a health and safety culture.
•  Ensure maximum use is made of the information technology systems.
•  Ensure that invoices are processed and authorised for payment without delay where required.
•  Develop and train staff in accordance with the College's overall personnel policy and objectives.
•  Within  the  regular  review  framework,  liaise  with  the  Catering  Manager  to  advise  on  the
staffing/outsourcing  split  required  to  run the  department  and to  ensure  an  adequate  service  is
maintained at all times.

•  Undertake any other duties appropriate to the post as necessary or requested.

Catering Supervisor Jan 2026

Page 2 of 3

PERSON SPECIFICATION

Essential:

•  Demonstrable experience of working in a fast-paced...

Programmes Manager - Community Health
Madagascar

Position Overview

We are a medium-sized NGO looking for a Programmes Manager to coordinate the development and
management of our Community Health Programme in Madagascar. This is a superb opportunity for a
development  professional  with  two  to  four  years  work  experience  to  work alongside national and
international staff, leading on the programme development, grant writing, reporting and evaluation
of SEED’s Community Health Programme.

This post would suit someone who has experience in international development and is now ready to
make the move into managing a team and a portfolio of projects. It is essential that the post holder
has grant writing experience, community health knowledge, a minimum C1 level of French, and is
able  to  work  in  English  to  a high standard. Candidates who do not meet these criteria will not be
considered.

SEED  Madagascar  is  a  British  charity  working  in  partnership  with  communities in the southeast of
Madagascar.  We  integrate  high  quality  community  health,  WASH,  rural  livelihoods,  schools  and
conservation  programmes  to  support  long  term,  sustainable  change  and  add  to international best
practice through research and publication across all our programmatic areas.

Location: Fort Dauphin, Anosy Region, Madagascar
Contract minimum duration: 2 years
Probationary period: 3 months
Terms and conditions: Local salary, plus £1,200 contribution to flight and £650 to insurance
Reporting to: Director of Programmes & Operations

Responsibilities:
Programme Development

1.  Work with national and international staff to design community health projects that fulfil local
needs and align with SEEDs strategic aim, taking into account past learning, international best
practice, contextual constraints and government objectives.

Seed Madagascar
Company No. 3796669
Charity No. 1079121

United Kingdom:
Suite 7,
1a Beethoven Street,
London,
W10 4LG
Tel: +44 (0) 20 8960 6629

Madagascar:
Villa Rabemanda,
Ambinanikely,
B.P. 318, Tolagnaro

info@seedmadagascar.org
www.madagascar.co.uk

2.  Oversee the development of project frameworks (e.g. Log Frames and Theory of Change) and
proposals to ensure they are representative of the community needs whilst being attractive to
donors.

3.  Support  the  team  to  conduct  research  into  international  and  national  development  best

practice and funding opportunities for the Community Health Programme

4.  Ensure the high standard of all project documents submitted to donors to secure the ongoing
funding  of  SEED’s  projects  –  currently  at  around  £150,000  per  annum  across  all  active
interventions

5.

Identify  partners  and  build  networks  and  collaborations  across  the  Community  Health
Programme to increase the impact of SEEDs work in these areas

6.  Use  evidence-based  advocacy from research and project findings in briefing papers for staff,
local and regional stakeholders, and government departments to inform regional and national
development strategy.

Programme Management

7.  Provide  timely  updates  to  the  UK  based  Programme  and  Funding  Coordinator  of  project
activities and support them to communicate any changes in project activities to donors when
necessary

8.  Oversee effective systems for monitoring project progress against activity plans, working with
project  teams  to  ensure  objectives  are  met  and  using  learning  from  ongoing  evaluation  to
inform the development of projects

9.  Conduct  fieldwork  and  monitoring  visits  to  project  sites  when  appropriate  and  ensure

observations are fed back into ongoing project design.

People Management

10. Recruit,  support,  manage,  review  and  provide  professional  development  to  a  team  of
Programme  Officers  and  Specialists,  delegating  to  and  managing  their  work  to  achieve
departmental objectives and support organisational ethos and strategy

11. Foster  essential  cross-cultural  collaboration  and  learning,  providing  support  to  both  the
national  and  international  teams  to  bridge  gaps  in  understanding  and  priorities  for  project
development and implementation

Seed Madagascar
Company No. 3796669
Charity No. 1079121

United Kingdom:
Suite 7,
1a Beethoven Street,
London,
W10 4LG
Tel: +44 (0) 20 8960 6629

Madagascar:
Villa Rabemanda,
Ambinanikely,
B.P. 318, Tolagnaro

info@seedmadagascar.org
www.madagascar.co.uk

12. Provide  pastoral care, guidance, and act as a role model, both professionally and personally,

for a team of early career professionals living in country

Budget Management

13. Oversee the development of budgets, including full cost allocation with consideration of the

organisational strategy and priorities over the coming years

14. Provide  monthly  overview  of  financial  reports,  ensuring  project  spending  is  on  track  and

identifying trends in expenditure, and management of exchange rate gains

Gene...

2026

Senior Communications
Manager

Charity no: 1118727. Company no: 5581944.

Contents
Senior Communications Manager .................................................................................................... 0

Welcome! .................................................................................................................................... 2

1.  Women in Prison – Our Story ................................................................................................. 3

2.

Application and Recruitment ................................................................................................ 5

Senior Communications Manager ................................................................................................. 6

Terms and Conditions: ................................................................................................................. 6

Job Description: ........................................................................................................................... 8

Person Specification: ................................................................................................................. 11

To Apply: .................................................................................................................................... 12

Equality, Diversity and Inclusion Policy ....................................................................................... 12

Policy on the Recruitment of Women with Lived Experience of the Criminal Justice System .......... 13

1

Welcome!

Dear Applicant,

Women in Prison is the only national charity focused on women in the criminal justice sector,
we are women-led and know the importance of ensuring we have a clear gendered approach
in  all  that  we  do.    Our  influencing  potential  and  campaigning  voice  are  substantial.  We  are
currently in our 40th year of supporting women impacted by the criminal justice system.  We
work with women who are at risk of, or being, harmed by the systems that are meant to protect
us.

At Women in Prison we are passionate, ambitious and grounded in the reality of women’s lives.
We  are  proud  of  our  roots  as  a  feminist  grassroots  organisation,  and  we  have  grown  from
strength  to  strength  since  the  1980s,  delivering  services  to  women  and  campaigning  for
change.  We exist to support women facing multiple marginalisation and exclusion, who have
been let down, and their rights denied.  We believe that prison doesn’t work and we want to see
an end to the harmful imprisonment of women in England and Wales.

This is a very exciting time in Women in Prison. As a deeply value-led organisation, we know
that our recently agreed set of values represents the unique nature of our organisation, and
also need to hold us to account for how we work in an unpredictable future.  Our new vision
and purpose will guide us as we build a strategy during 2024 to be implemented from 2025.

We  know  we  want  to  build  more  coproduction;  deeper  support  to  women  who  are
disproportionately affected by the system through an intersectional lens; greater connection
between the women we support and the influencing we do; an increased focus on alternatives
to the system and a stronger focus on preventing women being caught up in the system.

If you are excited by our purpose, and the breadth of what this role could offer to you, we would
love to hear from you.

I look forward to meeting you.

Sonya Ruparel, Chief Executive

2

1. Women in Prison – Our Story

 Our Vision is of a society which no longer accepts the structural inequalities
that lead women and girls into contact with the criminal justice system.

Women in Prison was born out of the anger our founder – Chris Tchaikovsky – felt about what
she experienced and saw when imprisoned in HMP Holloway in the 1980s.

During Chris' time in prison, a woman died after setting fire to her own cell. Chris saw that the
specific needs of women in prison and the damaging effect prison sentences were having on
women scarcely figured in public or political discourse. So, in 1983, alongside international
criminologist Pat Carlen, Chris founded Women in Prison, pushed hard to expose this scandal
and campaigned for change. Our founders wanted to increase awareness of the lives behind
the women in our prisons, and the impact of poverty and abuse on women’s lives.

Chris believed the idea of sending a woman to prison as punishment was shameful and absurd.

In her words:

3

“Taking the most hurt people out of society and punishing them in order to teach them
how to live within society is, at best, futile. Whatever else a prisoner knows, she knows
everything there is to know about punishment because that is exactly what she has
grown up with. Whether it is childhood sexual abuse, indifference, neglect;
punishment is most familiar to her.”

In the early 1990s, the organisation was able to expand its remit be...