Seasonal Visitor Services Assistants

Salary: £12.21 per hour

Location: Somerset Rural Life Museum, Glastonbury, Museum of Somerset, Taunton, and Avalon Archaeology, Avalon Marshes Centre, Westhay

Contract: Nil hours contracts

Posts:

Two Museum of Somerset Visitor Services Assistants, Taunton, contracted until the end of October 2026.

Somerset Rural Life Museum Visitor Services Assistant ,Glastonbury, contracted until the end of October 2026.

Somerset Rural Life Museum Visitor Services Assistant, Glastonbury, working regular Sundays, contracted until the end of October 2026.

Somerset Rural Life Museum Visitor Services Assistant, Glastonbury, with occasional work at Avalon Archaeology, Westhay, contracted until the end of October 2026.

Avalon Archaeology Visitor Services Assistant, Westhay, working regular weekends contracted until end of December 2026.

The South West Heritage Trust are seeking seasonal relief Visitor Services Assistants to join our team, delivering a first class visitor experience at the Somerset Rural Life Museum in Glastonbury, the Museum of Somerset in Taunton and Avalon Archaeology, Avalon Marshes Centre, Westhay.

The post holders will be responsible for providing the highest standards of customer care – welcoming visitors to the sites, assisting with the security and maintenance and cleanliness of the site, assisting with events and helping with retail and selling tickets.

A basic awareness of health and safety and premises issues is required, and you must be confident and comfortable with using computers and other technical equipment (e.g. tills). You should also have a genuine enthusiasm about Somerset’s history and heritage, and be keen to share this to inform and inspire our visitors.

Maximum flexibility, and the ability to work additional hours/overtime, sometimes at short notice, is essential. Some posts include regular weekend working.

The South West Heritage Trust is a charity which delivers a broad range of heritage services across Somerset and Devon. We are a growing organisation, founded on services that were previously delivered by Somerset and Devon County Councils. With a turnover exceeding £3 million, we manage and run three museums (including the Museum of Somerset), two Archives and Local Studies services and look after the historic environment in Somerset.

If you would like to have an informal discussion or experience any difficulties with the recruitment process, please contact Ann Bradford HR and Governance Manager via email ann.bradford@swheritage.org.uk.

For further information and to access the application form, please follow the link below to our recruitment portal. Please note CVs are not accepted as applications.

Links

Museum of Somerset, variable hours

Somerset Rural Life Museum, Sunday working

Somerset Rural Life Museum, variable hours

Somerset Rural Life Museum and Avalon Archaeology, variable hours

Avalon Archaeology, regular weekend working

Closing dates:

Somerset Rural Life Museum – Tuesday 24 February

Museum of Somerset – Tuesday 24 February

Avalon Archaeology – Friday 20 March

Proposed interview dates:

Somerset Rural Life Museum – Wednesday 4 March.

Museum of Somerset – Tuesday 10 March

Avalon Archaeology – Wednesday 1 April

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