BLYTHSWOOD JOB DESCRIPTION and PERSON SPECIFICATION

1. JOB IDENTIFICATION

Job Title:

Sorter / Shop Assistant

Reports to:

Missional Shop Manager

Place of Work:

Inverness Harbour Road Shop

2. JOB PURPOSE

To contribute to the success of the shop by processing donated goods, maintaining high standards of
presentation and customer service, and assisting in the day-to-day operation of the shop. The role plays
a key part in maximising income, supporting volunteers, and promoting Blythswood’s mission and values.

3. ORGANISATIONAL POSITION

Head of Retail UK

Scotland Area Retail Manager

Missional Shop Manager

Sorter / Shop Assistant

4. BLYTHSWOOD’S VISION AND MISSION

Our Vision
To see people’s lives being changed for good and forever as they are released from poverty, trauma and
exploitation, and receive eternal life through the saving power of Jesus Christ.
Our Mission
To show God’s love, and offer the compassion, relief and hope that can change lives for good and
forever.
-  We bring good into times of crisis and extreme poverty through acts of kindness and the provision of

immediate relief.

-  We help people to change their longer-term futures for good through education and rehabilitation.
-  In all our work, we seek to tell people of God’s love in sending his only Son, Jesus, so that those who
believe in him might not perish but have everlasting life (John 3:16). This is the good news that can
change lives forever.

We believe we can have the greatest impact for good by reaching out to people who are experiencing the
greatest disadvantage. Working with local partners who understand the needs of their communities, we
have opportunities to serve people in parts of Eastern Europe, Asia and Africa.

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5. MAIN TASKS, DUTIES AND RESPONSIBILITIES

Job-Related
1.  Receive, sort and process donated goods safely and efficiently, separating saleable stock,

recycling and waste as directed.

2.  Assist with pricing, displaying and selling goods to maintain high stock quality and presentation

standards.

3.  Provide excellent customer service, ensuring customer needs are met and promoting the Gift Aid

scheme.

4.  Operate the till competently, including reconciliation, banking and handling Gift in Kind goods.
5.  Open and close the shop as required, deputising for the Shop Manager when necessary.
6.  Maintain security of premises, stock and cash, and support authorised fundraising campaigns in-

store.

7.  Minimise waste and maximise reuse/recycling in line with Blythswood’s environmental

commitments.

8.  Contribute to continuous improvement of shop performance and customer experience.
9.  Support cover in other Blythswood shops as required.

Staff-Related
10. Work collaboratively with colleagues and volunteers, supporting and guiding them as appropriate.
11. Follow Blythswood’s procedures manual and uphold the Christian ethos of the organisation.

Standards
12. Maintain a safe and clean working environment in line with Health & Safety policy and good
housekeeping practice.
13. Report problems, incidents, accidents or concerns promptly to the Shop Manager.
14. Ensure safe handling of high-risk goods.
15. Identify and communicate training needs for self, colleagues and volunteers.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as
required by your changing role within the organisation and the overall business objectives of the
organisation.

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6. COMMUNICATIONS AND RELATIONSHIPS

Within the Organisation
•  Head of Retail UK
•  Scotland Area Retail Manager
•  Shop Manager / Assistant Manager
•  Delivery/collections van driver
•  Head office warehouse, administration and finance staff
•  Staff and volunteers at shop.

Outwith the Organisation
•  Customers
•  Other local community organisations.

7. PERSON SPECIFICATION

   QUALIFICATIONS, SKILLS AND EXPERIENCE

Essential

1.  Ability to work independently and as part of a team
2.  Health and safety awareness
3.  Adequate numeric skills
4.  To be fit for heavy lifting and prolonged standing

Preferred

1.  Knowledge of current fashion
2.  Knowledge of household items, toys etc

OTHER REQUIREMENTS

1.  Empathy with the Christian ethos of Blythswood Care
2.  Exceptional ability to relate to and develop constructive relationships with people from all

backgrounds

3.  Ability to remain focussed under pressure
4.  Progressive attitude to learning and an ongoing willingness to adapt and change in line

with the evolving nature of the organisation

5.  Commitment to safeguarding and willingness to undergo relevant checks

Blythswood reserves the right to shortlist on the essential criteria only or on the essential and
preferred criteria as identified in the Person Specification as may be appropriate.

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8. JOB DESCRIPTION ACCEPTANCE AND AGREEMENT

I confirm that I have read and understood this job description and agree that it accurately reflects the
responsibili...

Job Title

Reports to

Administration Officer
Finance Coordinator

Business Function

Administration

Business Operation

Thomley Hall Centre

Location

Worminghall

Number of direct reports

None

Hours of Work

Full time, 40 hours

Rate of pay

Contract

£27,040 full time rate

Permanent

Our Vision (What do want to be)

We will enhance the lives and experiences of disabled people, their families, and the
wider community.

Mission (What do we want to achieve)

We achieve this by providing:

•  A  lifelong  learning  and  leisure  centre  for  people  of  all  abilities  and  disabilities

situated on the border between Buckinghamshire and Oxfordshire.

•  A destination which is preferred by our visitors.

•  Friendly, trained, experienced staff who understand our visitors’ needs.

•  A safe, secure, stimulating and non-judgemental environment.

•  Activities  which  enhance  the  lives  of  our  visitors  and  the  wider  community  by
developing  confidence,  awareness,  skills  and  social  interactions  through  fun,  play
and support.

Purpose of the role:

•  Assisting in day-to-day administration tasks, contributing to and maintaining the

efficient and effective running of the charity.

Version 2
Created: January 2026

Accountabilities and Responsibilities

Key Accountabilities

•  Maintaining an accurate CRM system.
•  Maintaining the EPOS system.
•  Accurate recording of Thomley’s impact and outcome measurement.
•  All staff have the required administration support.
•  Processing of all orders under your permitted level.
•  Printing, scanning, laminating and general office administration.
•  Camping pod bookings are administered.

Key Responsibilities

•  Recording visitor impact and outcomes.
•  Administering DBS records.
•  Supporting the Receptionist and Finance Coordinator to ensure all booking

related administration is up to date during busy periods.

•  General ordering of equipment and services, including assistance with purchase

ledger control.

•  Assisting with accurate reporting.
•  Printing and keeping display boards and leaflet displays up to date.
•  Assist with community fundraising applications and reporting.
•  Making sure internal and external communication is clear, accurate and timely.

Version 2
Created: January 2026

Thomley Hall Centre

Person Specification

Behaviour / Values

Technical / Professional

Core Values (who do we want to
be?)

•  Passionate and professional about what we

do.

•  Supportive and caring.
•  Consultative and collaborative.
•  Accountable.
•  Believers in quality.

Expertise

Essential

•  NVQ II or equivalent.
•  Business administration skills.
•  Competent at using ICT skills e.g.,

Microsoft Office, Customer Relationship
Management (CRM) and Electronic Point
of Sale (EPOS) products.

•  Experience of using a CRM database.
•  Experience of using an EPOS system.
•  Data collection and interpretation.
•  Experience of writing reports.
•  Organisational skills.
•  Verbal and written communication skills.
•  Working at part of a team.
•  Able to self-manage own workload.
•  Clear DBS check.

Desirable

•  Experience of involvement with disabled

people.

•  Experience of measuring and recording

impact.

•  Direct fundraising experience.

Version 2
Created: January 2026

ADMINISTRATION OFFICER

Reports to: Chief Executive

Hours: 35 hours per week, 9am – 5pm, including an unpaid one-hour break. Some evening and
weekend work is required

Part time proposals will be considered: 25 hours per week

Salary: £22,000 - £24,000

Holiday entitlement: The holiday year runs from January to December. Annual entitlement is
24 days paid annual leave in addition to 8 public and bank holidays

Contract: Permanent

Location: ACE Dance Space, Ground Floor, 54-57 Floodgate Street, Birmingham, B5 5SL and at
82 Milk Street, Birmingham

JOB DESCRIPTION

Key responsibilities:

1. Office Management and Administration

Ensure the smooth running of the Company office, undertaking day to day administration

including:

  Being the first point of contact for the Company, answering enquiries on the

telephone, by e-mail and by post

  Maintaining office supplies and stationery

  Maintaining the Company’s archives including print and photographic archive and

video library

  Maintaining Company databases and sharing (computer) filing system

  Maintaining a central diary and messaging system for the office

  Administrating company members’ schedules

African Cultural Exchange Ltd. t/a ACE dance and music Registered Office: 54 – 57
Floodgate Street, Digbeth, Birmingham, B5 5SL
E: admin@acedanceandmusic.com / Tel: 0121 314 5830 / www.acedanceandmusic.com

Company No. 3471844 / VAT No. 906952994 / Charity Registration No. 1137490

ADMINISTRATION OFFICER

2. Tour and Project Administration

  Collecting and recording information from company and crew such as biographies,

bank and tax details

  Keeping track of return of contracts, marketing and technical information

  Keeping records of audience figures and sales figures for programmes and

merchandise on tour

  Booking travel and accommodation for artists during the tour

  Administrating company members expenses and payment of per diems in a timely and

efficient manner

  Booking studio space and classes for company members

  Creating and disseminating evaluation forms for professional company performances

based on Arts Council England monitoring criteria

  Providing administrative support to the process of applying for visas for international

company members and visiting artists

3. Education Administration Support

  Dealing efficiently with travel and accommodation requirements for workshops

  Supporting the administration of in-house class projects

  Applying for child exemption forms and licenses for performances

  Completing risk assessments for events, workshops and performances

  Responding to parents and guardians regarding in-house classes

  Managing the in-house class register, Eventbrite and class payment records

  Writing and administrating contracts for workshops delivered in schools

  Designing and creating flyers for in-house classes and external education projects

using Canva

  Supporting child safeguarding processes by ensuring that up-to-date and relevant

safeguarding information is collected from parents and schools

  Clearly communicating details of classes, performances and other events to parents by

e-mail, phone and WhatsApp

African Cultural Exchange Ltd. t/a ACE dance and music Registered Office: 54 – 57
Floodgate Street, Digbeth, Birmingham, B5 5SL
E: admin@acedanceandmusic.com / Tel: 0121 314 5830 / www.acedanceandmusic.com

Company No. 3471844 / VAT No. 906952994 / Charity Registration No. 1137490

ADMINISTRATION OFFICER

4. Premises

  Taking responsibility for holding keys to the building and for opening and closing the

office and studio space

  Responding to enquiries for studio bookings and managing the studio booking

calendar

  Writing and administrating contracts for studio hires.

  Arranging staff cover for studio hires



Liaising with relevant staff about any premises issues

  Organising maintenance in the building

5. Research and Data Monitoring

  Working with the Senior Management Team to research potential venues, festivals,

tour circuits and creating new databases and mailing lists as appropriate

  Maintaining the company’s databases, including updating existing records and

researching and adding new entries

  Monitoring data for all ACE dance and music activity efficiently and frequently,

contributing to Arts Council England and other funders’ quarterly and annual reporting

6. Governance

  Attending quarterly board meetings as the minute-taker



Liaising with board members regarding updates and circulation of relevant documents

7. Other

  Attending health and safety and first aid training

  Organising and attending other ad hoc meetings as necessary

  Any other appropriate duties identified by the Directors

African Cultural Exchange Ltd. t/a ACE dance and music Registered Office: 54 – 57
Floodgate Street, Digbeth, Birmingham, B5 5SL
E: admin@acedanceandmusic.com / Tel: 0121 314 5830 / www.acedanceandmusic.com

Company No. 34...

Alumni Relations Officer

Job Description

Job title:

Alumni Relations Officer

Department:

Development

Reports to:

Development Director

Working pattern:

This post will operate as a full-time equivalent job share

Contract:

Permanent, subject to a probationary period

Purpose of the role

To encourage and strengthen the relationship between alumni and the college through
managing a successful events programme.

Key responsibilities

The Alumni Relations Officer has principal responsibility for the creation and running of a
wide range of events for alumni and friends.   The post offers an attractive range of
responsibilities and career development opportunities for an individual who is looking to
become part of a successful and well-regarded team.   The small but increasingly busy alumni
and development office is responsible for keeping in touch with over 7,000 alumni of Selwyn
College scattered all over the world.  The organisation of regular events online and in
Cambridge, London and elsewhere is one of the most important and effective ways for the
College to maintain and develop its relationships with alumni, friends and other potential
supporters; this position is integral to that operation.

The role requires following established administrative procedures to ensure that event
information and attendees’ details are recorded and updated accurately on the database –
Raiser’s Edge.  The post will also support running an established programme of local, regional
and international events and looking for new opportunities to engage with alumni and friends
of all ages.

In addition, the post liaises with the Publications and Marketing Officer in promoting online
and live events via email invitations, social media and other traditional publication

Alumni Relations Officer JD – January 2026

opportunities.  Close attention to detail and a good eye for creating visually attractive
communications is required.

The role will require liaison with individual alumni who contact the office with a wide variety
of enquiries.  This requires sensitivity and tact, together with a flexible approach to
communications using letter, email or phone as required.

When fully staffed, the Alumni and Development Department will comprise six individuals,
two of who are part time and four full time: the Development Director (p/t), the Major Gifts and
Legacies Manager (f/t), the Development Officer (f/t), Communications and Marketing Officer
(f/t), Database Manager (p/t) and this post (f/t – shared). Although each role has its own specific
tasks to fulfil, the team is flexible and works closely together during busy periods.  As a
member of this close-knit team, the post can expect help and support as needed, as well as
being expected to reciprocate by helping with other fundraising and alumni activities as
required.

Members of the Alumni and Development Office enjoy a light and spacious open plan office
within the recently refurbished former library building.  Team members are expected to work
from the office as this improves communication and learning, mutual support and efficiency.
Occasional working from home or variable hours will be considered, but working from the
departmental office is the norm and encouraged wherever possible.

Duties

•  Organising upwards of 40 local, national, and international events per annum, including

attendance at some events in evenings or at weekends.

•  With the Publications and Marketing Officer producing and distributing posters, leaflets

and other events related publicity as required.

•  Recording and responding to event bookings in line with office protocols.
•  With the Database Coordinator, maintaining accurate records and updating the database
(Raiser’s Edge) daily, ensuring that information is entered consistently, accurately and in
a timely fashion.

•  Communicating with alumni and answering queries or requests in a mature, polite and

friendly manner.

•  Assisting with the organisation of Master’s Circle and Patrons events and attending these

and similar events as necessary.

•  Liaising  with  the  College  Archivist  on  occasions  where  access  to  archive  material  is

required

•  Alongside other team members, providing general administrative and office support as

required.

•  Performing any other comparable and reasonable duties that may from time to time be

assigned by the Development Director.

Alumni Relations Officer JD – January 2026

Requirements for the role

Person specification
SKILLS
Good, accurate, computer skills, particularly with Word and Excel
and a willingness to undergo training for other IT skills that may
be required
General office and administration skills
Well organised and able to deal with several projects at once.
Attention to detail and accuracy
Self-starter with an ability to manage own work-load
A mature approach to communicating with a wide variety of
people of all ages, in person, in writing and on the telephone.
Flexible and wil...