Current Vacancies
Current Vacancies
Current Vacancies
- Milton Keynes, Buckinghamshire, United Kingdom, MK15 9ED
- £13.61 - £13.61 Per Hour
- Permanent * Part time
- Posted: Tuesday, January 20, 2026
- CSW26hrsLVF200126RW
- Documents
Our stunning Lovat Fields Retirement Village based in Milton Keynes, are currently seeking new team members!
At ExtraCare, we provide our residents with exceptional retirement villages that enhance care and lifestyle opportunities, genuinely fostering ‘better lives for older people.’ We are dedicated to offering rewarding and meaningful careers to all our staff, empowering you to deliver the high-quality service we promise and positively impact our residents' lives.
We offer a comprehensive domiciliary care service all in one location, eliminating the need for travel between jobs.
Extracare does not participate in the current “UK Visa Sponsorship” scheme and we would not be able to facilitate sponsorship
The Role
- Role: Care Assistant
- Hours: 26 hours per week
(4 x shifts per week, morning and evenings shifts including alternate weekends) - Contract: Permanent
- Salary: £13.61ph
- Location: Lovat Fields, Japonica Lane, Milton Keynes, MK15 9ED
As a Care and Support Worker, you will be responsible for providing all aspects of domiciliary care to our residents. This includes assisting with both physical and personal care, as well as supporting them in social activities. You will take pride in promoting and enhancing the physical and emotional well-being of our residents, while also encouraging their independence and self-confidence.
About you
You should have a genuine passion for providing exceptional care. Being friendly and easy to talk to is essential as you will need to communicate well with both our residents and your colleagues. Ideally, you will possess a care certificate or be open to undertaking the qualification. Flexibility with hours is important, as you’ll be working on a rota basis with the need to cover alternate weekends.
A highly rewarding career awaits individuals who thrive in a collaborative and encouraging team atmosphere, providing diverse opportunities and an outstanding work environment.
Benefits:
- Golden Hello for All New Care Assistant Starters Of £500!(Criteria Applies)
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Free Use of Onsite Gym
ExtraCare reserve the right to close this advertisement early should the maximum number of applications be received. Be one of the first to apply!
This role will require a satisfactory DBS check, references, and the right to work clearance from the Home Office.
We are committed to ensuring that our recruitment practices are fair and inclusive. This means we are ready to make reasonable adjustments to support candidates throughout the recruitment process. We encourage you to let us know about any specific needs you may have, and we would appreciate your feedback on how we can improve your experience.
ExtraCare is dedicated to creating a workplace that reflects the diversity of our society. Our aim is to empower our employees to be their authentic selves at work and to be valued members of a safe and supportive community.
Care Assistant
Care Assistant required to work in our Day Care Centre for older people with dementia and other complex needs. You will be required to assist with the delivery of the day-to-day care services directed by the Team Leader. NVQ Level 2 in Care essential.
For more information on the role, please see the job description below.
Rate of Pay starting at : £12.21 per hour rising to £12.31
Hours: 25 hours per week Monday- Friday 10.30-15.30
How to apply
To apply, please download the documents below. Complete the application form and send it to reception@ageukstafford.org.uk or to our office address, marked for the attention of Sandra Highland, Chief Executive. If you have any questions please email or phone us on 01785 607060.
Being a Care Assistant, you will be passionate about delivering first class care and show patience, kindness and understanding towards our residents. Assisting residents with immediate needs such as washing, dressing, and maintaining their hygiene is a key part in the role however, the role will also involve getting to know the residents personally and providing them with emotional support.
This role would suit someone who is caring, friendly and empathetic. You will need to be able to relate to people from variety of different backgrounds and make sure our residents never lose their dignity or sense of individuality. You will have the ability to work well as part of a team and have good communication skills.
It is desirable for you to have a S/NVQ level 2 qualification in Health and Social Care (Adults) or be willing to undertake training to achieve an S/NVQ Level 2 qualification.
Blessing and dedication for Renewed Caia Park Church
The Bishop of St Asaph has blessed and rededicated St Mark's Church in Caia Park after a £850,000 renewal.
Would you relish the prospect of growing these churches from small but committed congregations to fulfil their potential? We are looking for someone who is:
- diligent in prayer and in personal study of the scriptures
- an approachable ‘people’ person who will identify with and understand local communities
- able to develop a ministry to families of all shapes and sizes and is confident in ministry to schools and community groups
- willing to work as part of the wider Mission Area team and share in ministry with churches of different traditions.
For an informal discussion about this role, contact: Revd Dylan Parry-Jones (Mission Area Leader):
07737 377065 / Dylanparryjones@cinw.org.uk
Closing date: Noon, 6 February 2026
Interviews: 18 February 2026
Make a Real Difference in Bridge of Allan – Join DEBRA as a Store Assistant!
Are you a positive, caring individual looking to make a meaningful impact in your community? DEBRA is seeking a compassionate and motivated DEBRA Store Assistant to join our friendly team in Bridge of Allan!
This is a permanent, part-time role (14 hours per week), worked across 2 full days out of 7 dasy per week. Flexibility is key, as you'll help cover absences and holidays when needed.
📍 Location: DEBRA Shop, Bridge of Allan, FK9 4HT
📅 Contract: Permanent
⏰ Hours: 14 hours/week, 2 full days
💷 Pay: £12.21/hour
💰 Salary: £8,888.88 per annum
Why DEBRA?
DEBRA is the national charity supporting people affected by Epidermolysis Bullosa (EB)—a painful genetic skin condition. Our vision is a world where no one suffers from EB. By joining our team, you’ll help make that vision a reality.
We live by our values: Respect, Passion, Care, and Inclusivity—creating a workplace where your efforts are truly valued.
What You’ll Be Doing:
- Delivering warm, friendly customer service
- Handling transactions with care and accuracy
- Creating attractive shop displays
- Sorting and pricing donated items thoughtfully
- Engaging donors with empathy and appreciation
- Supporting the Shop Manager and working closely with volunteers
- Regularly lifting and moving donated goods
What We Offer:
- DEBRA pension contribution
- Life Assurance
- 24/7 Employee Assistance Program
- Generous training budget & career progression
- 20 days annual leave + bank holidays (pro rata)
- Long service awards & increased holiday entitlement
- Staff discounts & personalised recognition
- Opportunities for apprenticeships and internships
Who We’re Looking For:
- Retail experience in a busy environment
- A team player with great communication skills
- Flexible availability, including weekends and bank holidays
- Physically able to lift and move donated items safely
Ready to Make a Difference?
If you’re someone who finds purpose in hands-on work and wants to be part of a team that truly cares, we’d love to hear from you.
Apply now and help us build a world where no one suffers from EB.
Make a Real Difference in Bridge of Allan – Join DEBRA as a Store Assistant!
Are you a positive, caring individual looking to make a meaningful impact in your community? DEBRA is seeking a compassionate and motivated DEBRA Store Assistant to join our friendly team in Bridge of Allan!
This is a permanent, part-time role (14 hours per week), worked across 2 full days out of 7 dasy per week. Flexibility is key, as you'll help cover absences and holidays when needed.
📍 Location: DEBRA Shop, Bridge of Allan, FK9 4HT
📅 Contract: Permanent
⏰ Hours: 14 hours/week, 2 full days
💷 Pay: £12.21/hour
💰 Salary: £8,888.88 per annum
Why DEBRA?
DEBRA is the national charity supporting people affected by Epidermolysis Bullosa (EB)—a painful genetic skin condition. Our vision is a world where no one suffers from EB. By joining our team, you’ll help make that vision a reality.
We live by our values: Respect, Passion, Care, and Inclusivity—creating a workplace where your efforts are truly valued.
What You’ll Be Doing:
- Delivering warm, friendly customer service
- Handling transactions with care and accuracy
- Creating attractive shop displays
- Sorting and pricing donated items thoughtfully
- Engaging donors with empathy and appreciation
- Supporting the Shop Manager and working closely with volunteers
- Regularly lifting and moving donated goods
What We Offer:
- DEBRA pension contribution
- Life Assurance
- 24/7 Employee Assistance Program
- Generous training budget & career progression
- 20 days annual leave + bank holidays (pro rata)
- Long service awards & increased holiday entitlement
- Staff discounts & personalised recognition
- Opportunities for apprenticeships and internships
Who We’re Looking For:
- Retail experience in a busy environment
- A team player with great communication skills
- Flexible availability, including weekends and bank holidays
- Physically able to lift and move donated items safely
Ready to Make a Difference?
If you’re someone who finds purpose in hands-on work and wants to be part of a team that truly cares, we’d love to hear from you.
Apply now and help us build a world where no one suffers from EB.
Derby Grammar School - Rykneld Sports Centre Sports Centre Assistant Permanent, Part Time, 2 days per week Start: June 2025 We are looking to appoint Sports centre assistant to work at the Rykneld Sports Centre, part of Derby Grammar School. This position would suit an organised individual with a passion for sport and activity. You will along side the sports centre manager provide an outstanding service to customers visiting our Rykneld Sports Centre. Rykneld Sports Centre is a welcoming, community-focused facility located in Mackworth, Derby, near Prince Charles Avenue (on the historic Derby College site). Owned and managed by Derby Grammar School, the centre is primarily used by the school during the day. It is also available for hire by local individuals, teams, and clubs during lunchtimes, evenings, and weekends. As one of our sports centre assistants you will have a wide ranging and exciting role. We are looking for a friendly, people person who will be able to engage and work with pupils, staff and members of the public. A full Job description is available on request. All staff at Derby Grammar School actively participate in and make a significant contribution to the wider school life throughout the year. This is a fantastic opportunity for the right candidate; you will be joining a fantastic team and school that comprises of passionate staff and hardworking pupils. You will be welcomed by all and become part of our family feel school. Our team at Derby Grammar School also benefit from being part of the Inspired Learning Group of schools and Nurseries. Benefits at Derby Grammar School include; • Competitive Salary, with annual reviews • Discount on school fees for staff children, if appropriate • Free staff car park • Pension scheme • Health plan that provides significant coverage such as optical, dental, dental accident, chiropody, therapy treatments and health club concession. Access to Doctor line from anywhere in the world, scanning such as MRI, CT and PET scan • Employee Assistance Programme. • Westfield rewards (discounts from various high street and online outlets). Interested individuals should apply at the earliest opportunity, applications should be submitted online by following this link - https://applicant.website/i/65A755/vacancy-info/0000001021 Please apply ASAP We reserve the right to close this vacancy earlier than the date advertised. Interviews will take place on a rolling basis, as applications are received. Derby Grammar School is committed to safeguarding and promoting the welfare of children & young people and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening, as all new staff will be subject to enhanced DBS clearance, identity checks, qualification checks and employment checks to include an exploration of any gaps within employment, two satisfactory references and registration with the Disclosure and Barring Service (DBS)
Concierge
Job Description
Job Title: ConciergeContract Type: PermanentSalary: £26,346.22 Per AnnumWorking Hours: 35 Hours per weekWorking Pattern: Monday-FridayLocation: Millwall, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Concierge
The Estate Services team provides cleaning, gardening and concierge services across all regions. The core purpose of the team is to deliver a high quality, cost effective & responsive cleaning, grounds maintenance and concierge service, working closely with the housing management teams, landlord services, residents, reactive maintenance, and external contractors.
We want you to contribute to the quality and health and safety of the environment by becoming a champion for our customers taking responsibility for making our estates and communal areas a great place to live. You will take pride in the area you work and engage with residents so as to really understand the best way to maintain communal living spaces. You will be confident in undertaking concierge services duties, usually as part of a team but often organising your own work and looking after a particular area. About you
We are looking for someone with (to be taken from essential criteria)
• Effective negotiation skills, problem solving and ability to resolve issues using own initiative.
• The ability to work effectively on their own initiative and in teams.
• A good general standard of education to O level, GCSE or equivalent.
• SIA Door Supervision Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefitsDiversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile
• Provide an excellent customer focused Concierge and Block Security service for all residents and visitors to the blocks within your estate.
• Be proactive in enhancing the security of the blocks and taking all appropriate steps to create a clean, safe environment for residents and visitors (includes concierge office).
• Monitor and maintain the CCTV system within the block and to assist other members of staff or authorised agencies when access is required to recorded images.
• Inspect the block for faults, repairs/defects, health & safety and report these, monitoring through to completion (including CCTV system).
• Undertake daily cleaning duties to your office area and if necessary during patrol
• Undertake general health and safety checks, including identify trip hazards etc.
• Complete all daily tasks as detailed in concierge schedules and complete the required tick sheets
• Wear the One Housing uniform and the relevant protective clothing / equipment.
• Provi...
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Project Assistant Part Time.
We are looking for a bright and energetic Project Assistant to join our Vale of York & Derwent Team to help deliver the YDCP Invasive Non-Native Species (INNS) Catchment Strategy, as well as supporting practical reserves work in autumn and winter. Yorkshire Derwent Catchment Partnership | Yorkshire Wildlife Trust
This role will primarily focus on the treatment of INNS (mostly giant hogweed) with pesticides and liaising with landowners to further the treatment of INNS. Working alongside the Partnership’s project team, you will assist delivering the annual INNS control programme and support producing the annual INNS treatment report and updating the INNS Catchment Strategy. Our INNS programme is focused on the eradication of giant hogweed throughout the Derwent Catchment by 2030. As this is a phototoxic species, which we treat using chemicals, you must be prepared to adhere to strict Personal Protective Equipment (PPE) and biosecurity protocols.
Many of the physical tasks are carried out during the summer months in full PPE, with a full knapsack sprayer, so a good level of mobility and fitness is essential. Treating INNS along watercourses requires the ability to navigate uneven ground while carrying loads of up to 12kg on your back. It’s strenuous but very rewarding as this work helps native species to thrive, while protecting the stability of riverbanks and other waterways.
Work will often be carried out from early morning to avoid the heat of the day, so excellent time management skills are required. As you will often be working in public and private areas and engaging with landowners, you’ll need to be able to diplomatically interact with people in a positive and proactive manner.
As part of the role, you will have the opportunity to assist the team on reserves and with the other projects delivering river restoration, natural flood management, and biodiversity projects and attain a good level of understanding of the catchment-based approach (CaBA).
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered.
Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: 26 th January 2026 at 09.00am
Interview date: 9 th February 2026
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
Senior Healthcare Assistant - Hitchin
Req # 573
Neurological Care Centre - Stagenhoe, St. Paul's Walden, Hitchin, Herefordshire, County of, United Kingdom
Job Description
Posted Friday 9 January 2026 at 02:00
Senior Healthcare Assistant
Hitchin
£13.75 per hour with a 10% Market Enhancement (£15.12 per hour)
37.5hrs per week
Must have a Level 3 in Health and Social Care to apply
Will include weekend and bank holiday shifts
**
Why join us?
Brainkind has an exciting opportunity for a Senior Healthcare Assistant to join our dedicated team at Stagenhoe Neurological Care Centre. As a Senior Healthcare Assistant, you will coordinate the provision of high-quality holistic person-centred care and support to our service users. You will also provide direct supervision, coaching and mentoring to junior staff.
About us:
Stagenhoe is a Brainkind specialist neurological care centre based in Hertfordshire, caring for people aged 18 and over a range of neurological conditions. At Stagenhoe, we provide the care people need to optimise their health and wellbeing, maximise their independence and support their emotional and social needs. We provide specialist neurological care, rehabilitation and support tailored to the individual needs of people with a range of neurological conditions.
Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support and help improve the lives of people with a neurological condition or brain injury.
About the role:
• To carry out and delegate care and support tasks whilst ensuring a safe, clean and comfortable environment
• To ensure that the rights and choices of individuals are actively promoted and supported and their beliefs and preferences are appropriately acknowledged
• To comply with national and local policy , procedures, guidelines and legislation
• To complete local and corporate induction and attendance of mandatory and priority training
• To promote choice in the delivery of care and support. Reviewing and making suggestions to enhance the individuals’ experience. Enabling concerns and complaints to be raised freely by the individual and/or their representatives.
About you:
•S/NVQ/QCF Level 3 or equivalent - essential
•Numerate and literate
•Computer Literacy
•Good communication skills
•Experience of working within a team
•Demonstrable skills in leadership and supervision
•2 years relevant care work experience
•Audit awareness
•Coaching and mentoring experience and or qualifications
•Competencies that are specific to the speciality
**Stagenhoe is not accessible by public transport**
Rewards
You can look forward to excellent benefits including:
- A competitive rate of £13.75 per hour with a 10% Market Enhancement (£15.12 per hour)
- 20% Weekend and Overtime Enhancement & 30% Bank Holiday Enhancement
- 33 Days AL
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Company Pension
- Eye voucher scheme
- Long service and staff awards
- Free parking
To join our friendly team, click the Apply Now button.
**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Job Details
- Pay Type
- Hourly
- Employment Indicator
- Regular
- Hiring Min Rate
- 13.75 GBP
- Hiring Max Rate
- 15.12 GBP
Scan this QR code and apply!
Neurological Care Centre - Stagenhoe, St. Paul's Walden, Hitchin, Herefordshire, County of, United Kingdom
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Hub Assistant
Job Number
BU03924School/Department
Student Services: Student AdministrationGrade
4Salary Information
Grade 4: £24,334 - £26,338 p.a.Contract Duration
PermanentResponsible to
Hub OfficerClosing Date
25-01-2026Make a difference to the student experience at Bangor University.
We are looking for an enthusiastic and organised Administrator to join our Hub Administration team on permanent, full-time basis. This is a fantastic opportunity to be part of a supportive, student-focused environment where your contribution will help shape a positive experience for all students at Bangor.
As a Hub Assistant you will provide vital administrative support across a range of activities, especially contributing to the delivery of services in the Hub, dealing with student queries efficiently and professionally, and helping to ensure that every student receives clear, timely, and friendly support.
We’re looking for someone who has excellent organisational skills and attention to detail, who would enjoy working as part of a team providing high-quality customer service and who is comfortable handling routine administrative tasks and can communicate clearly and effectively with a wide range of people. Previous experience of dealing with queries and providing information to students and academic staff is preferred.
Candidates should be educated to a minimum of 5 GCSEs at grades A* - C (incl. English and Maths) or NVQ level 2 in a relevant subject area.
The successful candidate will be expected to commence in February 2026.
The ability to communicate in Welsh is essential for this post.
Applications will also be considered to carry out this role on a part-time or job share basis.
Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.
Informal enquiries can be made by contacting: Claire Walton, Senior Officer: Hub, email c.walton@bangor.ac.uk Tel: 01248 388509.
Committed to Equal Opportunities.
Overview
The Directorate of Student and Academic Services brings together key professional services that support the student journey and enhance the academic experience at Bangor University. The Directorate comprises three main areas:
- Registry, which oversees student administration and business support, and leads on quality assurance, academic enhancement, and curriculum management.
- Student Life, which encompasses a wide range of student-facing services including Wellbeing and Inclusivity, Library Collections, Residential Life, Student Success (covering Teaching, Learning and Language Support, Careers, and Student Advice), and the Student Experience team.
- Campus Services, responsible for the University’s day-to-day operational environment, including Facilities, Catering, Sport, the Nursery, and the Security and Response Team. From August 2025, it will also include the Management and Development Centre.
Together, these services work in close partnership with academic colleagues and other professional service directorates to provide a supportive, inclusive and high-quality environment in which students can thrive.
Purpose of the Job
The Hub Assistant works as part of a team, ensuring effective scheduling, service delivery, and operational support across Helpdesk functions, ID card production, and selected library services such as click-and-collect. The post holder will foster a supportive and collaborative team environment, provide guidance on moderately complex issues, and contribute actively to service improvement and student experience enhancement.
In addition, the Hub Assistant will contribute to the continuous improvement of services for students in line with the strategic priorities of the University and taking into account the needs of the diverse student body.
Main Duties and Responsibilities
Specific duties of the role
- Facilitate first-tier support to staff and students by using the University's Helpdesk platforms to log, triage, and resolve a wide variety of enquiries, escalating complex cases where necessary.
- Support the operation and promotion of the University’s click-and-collect library service and related patron transactions, working in close coordination with Library Collections colleagues.
- Assist with the production and issuing of student ID cards, including during peak registration and enrolment periods.
- Any other duties appropriate to the grade, as requested...
Hub Assistant (Part-time)
Job Number
BU03925School/Department
Student Services: Student AdministrationGrade
4Salary Information
Grade 4: £24,334 - £26,338 p.a. pro rataContract Duration
PermanentResponsible to
Hub OfficerClosing Date
25-01-2026Make a difference to the student experience at Bangor University.
We are looking for an enthusiastic and organised Administrator to join our Hub Administration team on permanent basis, working 21.75 hours per week. This is a fantastic opportunity to be part of a supportive, student-focused environment where your contribution will help shape a positive experience for all students at Bangor.
As a Hub Assistant you will provide vital administrative support across a range of activities, especially contributing to the delivery of services in the Hub, dealing with student queries efficiently and professionally, and helping to ensure that every student receives clear, timely, and friendly support.
We’re looking for someone who has excellent organisational skills and attention to detail, who would enjoy working as part of a team providing high-quality customer service and who is comfortable handling routine administrative tasks and can communicate clearly and effectively with a wide range of people. Previous experience of dealing with queries and providing information to students and academic staff is preferred.
Candidates should be educated to a minimum of 5 GCSEs at grades A* - C (incl. English and Maths) or NVQ level 2 in a relevant subject area.
The successful candidate will be expected to commence in February 2026.
The ability to communicate in Welsh is essential for this post.
Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.
Informal enquiries can be made by contacting: Claire Walton, Senior Officer: Hub, email c.walton@bangor.ac.uk Tel: 01248 388509.
Committed To Equal Opportunities.
Overview
The Directorate of Student and Academic Services brings together key professional services that support the student journey and enhance the academic experience at Bangor University. The Directorate comprises three main areas:
- Registry, which oversees student administration and business support, and leads on quality assurance, academic enhancement, and curriculum management.
- Student Life, which encompasses a wide range of student-facing services including Wellbeing and Inclusivity, Library Collections, Residential Life, Student Success (covering Teaching, Learning and Language Support, Careers, and Student Advice), and the Student Experience team.
- Campus Services, responsible for the University’s day-to-day operational environment, including Facilities, Catering, Sport, the Nursery, and the Security and Response Team. From August 2025, it will also include the Management and Development Centre.
Together, these services work in close partnership with academic colleagues and other professional service directorates to provide a supportive, inclusive and high-quality environment in which students can thrive.
Purpose of the Job
The Hub Assistant works as part of a team, ensuring effective scheduling, service delivery, and operational support across Helpdesk functions, ID card production, and selected library services such as click-and-collect. The post holder will foster a supportive and collaborative team environment, provide guidance on moderately complex issues, and contribute actively to service improvement and student experience enhancement.
In addition, the Hub Assistant will contribute to the continuous improvement of services for students in line with the strategic priorities of the University and taking into account the needs of the diverse student body.
Main Duties and Responsibilities
Specific duties of the role
- Facilitate first-tier support to staff and students by using the University's Helpdesk platforms to log, triage, and resolve a wide variety of enquiries, escalating complex cases where necessary.
- Support the operation and promotion of the University’s click-and-collect library service and related patron transactions, working in close coordination with Library Collections colleagues.
- Assist with the production and issuing of student ID cards, including during peak registration and enrolment periods.
- Any other duties appropriate to the grade, as requested by line management.
Duties appli...