Senior Claims Handler

We are looking for a Senior Claims Handler to join Ecclesiastical Insurance in our Manchester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Manchester

Job Ref: 204590

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a Senior Claims Handler to join our Team in the Manchester office.

As Senior Claims Handler you will efficiently and cost effectively advise, negotiate, and settle claims within designated authority and agreed service standards. This is an excellent opportunity to join the liability claims team in its city centre office. Working closely with your colleagues, you will be responsible for managing your own caseload from notification through to closure.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Actively managing a varied case load by regularly reviewing and reporting on individual claims portfolio covering bodily injury, with an opportunity to get involved in the handling of disease, financial lines, and third-party property damage claims.

• Delivering exceptional customer experience measured by customer experience audits.

• Identifying complaints, acting upon them, and resolving in line with company policy and handling authority.

• Acting on individual audit results and action plans within agreed deadlines to improve own performance.

• Identifying fraud by using KII’s and report within regulatory framework, escalating all risks to the business.

What you'll need to have

• • Demonstrable skills to manage multiple areas of liability claims

  • The ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets

  • Understand, manage, and use information with accuracy.

  • Pro-active and demonstrate a desire to continuously improve.

  • Industry knowledge is essential.

  • Cert CII or commitment to achieve within an agreed timescale.

What makes you stand out

• • Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.

  • Understanding of all relevant regulations to deliver good customer outcomes.

  • Understanding of data protection and importance of confidentiality.

What we offer

• A competitive salary - let's discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme: on-target bonus between 6% and 24%

• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay

Hear from the hiring manager

"Our claims team in Manchester is responsible for managing all of Ecclesiastical’s liability claims across the UK, being our centre of liability excellence. We are a team that values working closely together and being there when our customer needs us most.

We are proud to protect some of the most interesting and iconic organisations in the UK, making the work particularly interesting and rewarding."

About us

Ecclesiastical Insurance offer i...

Head of Equity Partnering, Infectious Disease

• locations
• London

• posted on
• Posted Today

• job requisition id
• R-002646

Salary: £95,000

Closing date:  Monday, 9 February 2026

Contract type: Permanent

Interview dates: 1st stage (26 Feb ,27 Feb and 2 Mar) online/Remote; 2nd stage: face to face

The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships.

We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health.

Wellcome’s Equity Department ensures we engage thoughtfully with the right people at the right time, enabling and investing in impactful research and influencing policy and practice so that new scientific advances, innovation and product development can be accessed with confidence by the people who need them most. We work to ensure partners and communities are engaged equitably, their voices shape the work we support, research draws on the broadest possible talent and expertise, and Wellcome itself is an inclusive place to work.

We are now recruiting a Head of Equity Partnering, Infectious Disease to lead programmes that embed equity across the Infectious Disease (ID) team’s strategy, funding and research activities and drive delivery against Wellcome’s Equity Framework. ID is a multidisciplinary team delivering Wellcome’s strategy to tackle infectious diseases in the highest burden settings.

In this senior role, you will be embedded within the Infectious Disease leadership team, shaping its strategic direction and ensuring equity principles guide decision‑making across the programme. A key senior member of the Equity team, you will coordinate, manage and draw on the full capabilities of the Equity Department, partnering closely with senior stakeholders to develop ID’s strategic vision and build an evidence base for equitable research and funding practices. This is an opportunity to drive system‑level change and ensure the benefits of infectious disease research and innovation reach the communities who stand to gain the most.

We are looking for a Head of Equity Partnering, Infectious Disease to join our team.

Where in Wellcome will I be working? 

You’ll be working in Wellcome’s Equitable Research Practice, part of the Equity Department, which leads our efforts to embed equitable approaches across research, funding and policy portfolio. The team comprises Equity Partnering, Equitable Funding, Inclusive Research, and Accessibility, Diversity and Inclusion functions. As part of a matrix working model, you will be a core member of the Infectious Disease Programme Senior Management Team that directs Wellcome’s programme for one of the three health challenges Wellcome has committed to. It is a multidisciplinary team focused on accelerating the discovery, development and delivery of new drugs, vaccines and interventions to deliver impact where they are needed most. We fund researchers and organisations globally with a focus on Africa and South, South-East Asia with an ambition to increase our engagement and impact in these geographies. You’ll collaborate with colleagues across Equity and Infectious Disease, as well as external partners, to ensure our work is inclusive, evidence led and grounded in the needs of the communities most affected by infectious disease.

What will I be doing? 

You’ll play a pivotal role in embedding equity across the Infectious Disease programme, shaping strategic direction, leading impactful projects and building strong partnerships that influence how Wellcome funds and delivers research. Working across the Equity Department and Infectious Disease teams, you’ll drive collaborative, evidence‑led approaches that strengthen equity at every stage of the research and funding journey.

As a Head of Equity Partnering, Infectious Disease, you will:

• Lead programmes that embed equity across the Infectious Disease strategy, funding and research, ensuring delivery aligns with Wellcome’s Equity Framework.

• Contribute to shaping strategic direction as part of the Infectious Disease senior leadership team, co‑developing portfolios across policy, engagement, influ...

Person Jobdes Guide Communicator

JOB DESCRIPTION

JOB TITLE:

Guide Communicator

COMPANY:

Deafblind Scotland

BASE:

Deafblind Scotland Learning & Development Centre,
1  Neasham  Drive,  Kirkintilloch,  G66  3FA  with  travel
across Scotland.

CONTRACTED HOURS:

Fixed/Sessional

RESPONSIBLE TO:

Service Manager

ACCOUNTABLE TO:

Head of Operations

Background

Deafblind Scotland is the specialist charity working with  adults living with dual sensory
impairment. Our ambitions are high for members and we are therefore at the cutting edge
of finding ways to support people to lead their most meaningful life.

Deafblindness  can  be  a  devastating  condition  that  can  make  daily  life  extremely
challenging and as a result, many dual sensory impaired people become isolated. Our
services can make a vital difference to their lives; enabling people to regain confidence,
gain  vital  communication  skills  and  re-establish  social  connections.  Some  people  may
acquire the loss of both senses where others may be born deaf or blind and lose the other
sense through conditions such as Ushers Syndrome or through the ageing process.

Summary of Service:

Working with vulnerable adults as a Guide Communicator in our services you will
enable the people you are working with to live as full and independent a life as possible.
Assisting them in everyday tasks, opportunities and choices giving them as much
control as possible over their own life.

Person Jobdes Guide Communicator

Job Purpose:

As a Guide Communicator you will be required to work as part of a multi-disciplinary
team of staff to support the Service User in meeting their needs and expectations.

You will also be required to work on a 1:1 basis in lone worker situations to support
service users within their own homes and/or participate in their chosen activities and
interests. You will be committed to life long support and willing to undertake personal
care tasks required.

Key Responsibilities

Guide Communicator

1. Day to day service delivery

As a Guide Communicator you will take responsibility ensuring that the support provided
meets best practice standards and lead by example ensuring that:

•  At all times, act as the eyes and ears of the deafblind person, relaying what is seen

and heard. This includes spoken, non-verbal, written and environmental information.

•  Serve as a guide to the deafblind person, escorting them outside the home (on foot

or by public transport) to the destination of their choice.
Individual service user needs are identified and met in practice.

•
•  Respect and maintain the deafblind person’s right to privacy and confidentiality.
•  Make phone calls, write letters or complete forms on the deafblind person’s behalf.
•  Attend planning/evaluation meetings with deafblind people, Operations manager and

funding agencies.

•  They set and demonstrate good standards of work practice.
•  They work as part of a team in the delivery of a high quality service for service users
ensuring that all standards as laid down by statutory and internal documents are
met.

•  Proper record-keeping, including recording incidents and complaints are maintained

and passed to the Manager, as soon as possible.

•  Comply with the Scottish Social Services Council’s Code of Practice for Social Care

Workers.

2. Reflective Practice

The Guide Communicator will ensure that:

•  Their knowledge and skills is used to meet the needs of those using the service.
•  They maintain a daily record of work and activities undertaken as required by

Deafblind Scotland.

•  The service is continually reviewed on a day to day basis and the Manager notified

of any required changes or improvements.

Person Jobdes Guide Communicator

•  Service users and staff have the opportunity to contribute as appropriate to the

evaluation of the service, and that staff are involved in setting and achieving clear
goals aimed at improving the service.

3. Communication

The Guide Communicator will:

•  Provide deafblind people with access to information/services through the effective

use of their preferred communication method which may include BSL, SSE,
deafblind manual, lip reading, hands-on signing, clear speech, keyboarding skills,
note taking and other means of receptive and expressive communication as required
to meet their individual needs.

•  Ensure the deafblind person receives full information using their preferred
communication method to enable them to make informed decisions.

•  Ensure that they establish and maintain good and effective communication

partnerships and networks with all relevant parties which will include:
Service users and their families, Deafblind Scotland staff, members of the public.
Submit reports and timesheets weekly to the Guide Communicator Operations
manager.

4. Personal and professional development

The Guide Communicator will:

•  Complete the required mandatory and service specific training within the timescales

agreed.

• ...

Gwent BOOST jobs

Found 2 jobs

• • Pontypool
  • £24,664.50 per annum pro rata
  • Posted 12 days ago

  Mae BOOST Gwent yn bwynt canol mewn prosiect pum mlynedd a ariennir gan Cronfa Gymunedol y Loteri Genedlaethol i helpu i roi diwedd ar ddigartrefedd.

• • Pontypool
  • £24,664.50 per annum pro rata
  • Posted 12 days ago

  Gwent BOOST is mid-point in a five-year National Lottery Community Fund Helping End Homelessness funded project, the aim of the service is to make homelessness rare and stop recurrences.

Regional Property Manager – DHL

Join the World’s Most International Company – DHL Express UK

Location: South of England – Regular travel required (Exeter, Maidstone, Southampton, Reading)
Contract Type: Full-time, Permanent

At DHL Express, we connect people and businesses across more than 220 countries and territories, making us the world’s leading international express service provider. Our mission is simple: Excellence. Simply Delivered.

We’re proud to be recognised globally as an employer of choice, consistently ranked among the world’s best workplaces. At DHL Express UK, we combine speed, reliability, and a passion for customer service with a culture that values respect, teamwork, and personal growth.

When you join us, you become part of a dynamic, diverse team that thrives on innovation and collaboration. Whether you’re starting your career or looking for your next challenge, we’ll support you with world-class training, development opportunities, and a workplace where your contribution truly matters.

We’re looking for a Regional Property Manager to take ownership of, repairs, maintenance, and projects for 11 sites across the South. This is a key role ensuring our sites remain safe, compliant, and cost-effective while supporting operational excellence.

What you’ll do

• Manage all property-related activities for DHL Express sites in your region, including, repairs, maintenance, upgrades, compliance, minor new works, fit outs and carrying out inspections.
• Deliver annual leasehold and capital works within budget and timelines.
• Ensure plant and equipment servicing meets statutory regulations and best practice.
• Manage third party suppliers and subcontractors from planning to post implementation of all property refurbishment, alteration, repairs and maintenance projects within their area.
• Prepare and manage property budgets, ensuring cost control and value for money.
• Lead property projects from inception to completion, including specification, tendering, and contractor management.
• Drive energy efficiency and sustainability initiatives to reduce carbon footprint.
• Build and manage relationships with contractors, Service Centre Mangers and other internal departments including Health & Safety, Security and environmental.

What you’ll bring

Experience: Proven experience in property maintenance, facilities management and in project management.

Qualifications: Building or Facilities Management qualification (CIOB/MRICS preferred).      

Skills:

• Strong project management and financial acumen
• Excellent communication and stakeholder management
• Ability to work independently and make sound decisions
• Full UK driving licence

What we offer

• Competitive salary and performance-related bonus
• Generous holiday entitlement increasing with service
• Company Car or Car Allowance
• Private Healthcare
• Company pension scheme with excellent contributions
• Life assurance, enhanced maternity pay, and sick pay
• Access to wellbeing programmes and mental health support
• Discounts on retail, entertainment, gym memberships, and more
• Excellent training and development opportunities with a focus on internal promotion

Ready to take the next step?

If your CV has been shortlisted one of our Recruitment & Talent Advisor’s will contact you within 5-10 days to discuss further details.

Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record check.

Privacy Notice

DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.

Survivor Movement & Participation Lead (Female Applicants Only) 0045

• Location
• West London (Hybrid)
• Salary
• £34,000 - £37,000 per annum
• Application Deadline
• Friday, January 23, 2026
• Job Profile
• Job Profile document
  
  
• Vacancy Type
• Full Time / Permanent
• Job Summary
• About the role

  This is a strategic leadership role dedicated to amplifying survivor voices and driving systemic change across the Alliance Partnership and the wider VAWG sector. You will champion survivor leadership by embedding accountability, fostering peer-led services, and building a strong, intersectional movement to end violence against women and girls. The role leads the Experts with Lived Experience (ELE) network, develops survivor-led spaces and leadership pathways, and embeds survivor influence within governance and decision-making. You will represent survivors and the Alliance in national forums, coalitions and sector discussions, ensuring survivor participation shapes strategies, policy and practice.

  Job description

  As the Survivor Movement & Participation Lead, you will:

  • Lead and coordinate the Experts with Lived Experience (ELE) network, ensuring survivors are supported, resourced and fairly compensated, and design and facilitate survivor-led and peer support spaces grounded in trauma-informed, anti-racist and culturally rooted practice.

  • Build survivor leadership through training, mentoring and development opportunities, and embed safeguarding, boundaries, confidentiality and collective care across all survivor involvement.

  • Strengthen survivor leadership within VAWG and wider justice movements through campaigns, activism and public engagement, and support cross-movement alliances with LGBTQ+, disability and other justice communities.

  • Facilitate survivor participation in governance structures, promote ethical and power-sharing frameworks, represent survivor-led practice in strategic forums and partnerships, and contribute to tools, learning and resources that assess and promote survivor influence.

  For key responsibilities please see the attached job profile document.

  Competencies

  We'll assess you against these competencies during the selection process:

  • Intersectional and Anti-Oppressive Approach
  • Adaptability in Communication
  • Negotiation and Conflict Resolution
  • Motivating and Inspiring Others

  When answering competency questions, use clear examples where you have direct experience. If you don’t have direct experience, please say so and explain how you would approach the scenario, including the steps you would take and your reasoning. This helps us understand your judgement, problem-solving style, and how you think through challenges. We encourage honest, thoughtful responses that show your potential and approach, not just past experience.

  Closing date and Interviews

  This vacancy closes at 9am on Friday 23 January 2026, with first stage interviews anticipated to take place in the week commencing Monday 2 February 2026.

  Shortlisted candidates will be asked to design and present a 6–8 week programme for the Fearless Collective. Full details and guidance for this task will be provided after shortlisting.

  Important Note on Use of AI in Your Application

  We understand that AI tools can be helpful in organising thoughts and reflecting on experiences. However, the information you submit should be a genuine and accurate reflection of your own skills, knowledge, and lived experience. We encourage you to ensure your application is written in your own voice, drawing directly from your experiences and motivations.

  Please note that applications or submissions that appear overly reliant on AI-generated content, or do not clearly reflect your own voice and experience, may affect your overall interview scoring.

• Benefits

• At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

  Financial Benefits
  ...

Closes:25/01/2026

Location:Burnfield Avenue, Giffnock, G46 7TL, United Kingdom

Rate:£15.13 per hour

Contract Type:Supply/Casual/Relief

Do you love football?

Are you passionate about inspiring children and young people to fall in love with the game, have fantastic communication skills, along with at minimum a Scottish FA Level 1.2 Coaching certificate? If so, we would love to hear from you!

We are looking for a group of highly motivated, confident and enthusiastic individuals to co-ordinate the delivery of small sided football in East Renfrewshire, in partnership with East Renfrewshire Soccer Development Association, creating a positive environment for local players to flourish, develop and thrive.

We use commercial principles for community good

Working at Halo Leisure is not like working for a commercial gym or sports centre. We are smart and savvy – we know our customers want to work out in stunning spaces using the best equipment – but our social enterprise status (with all profits ploughed back into the work we do) means we use commercial principles for community good, putting people before profit. And we’ve won plenty of awards for the difference we’ve made to people as we’ve grown since (we now manage leisure centres throughout Bridgend County Borough, Herefordshire, Gloucestershire, Merthyr Tydfil, Torfaen, Shropshire, Swindon, Worcestershire and Stratford-upon-Avon).

We offer support at every level, for every ability, at every age

At Halo we welcome everyone from elite athletes training for international competitions to school children wanting to learn to swim, from teams coming into our centres for tennis, football, squash, circuits and classes to individuals sent to us by their GP to aid recovery or prevent ill health. And so many others in between. Every one of them is welcome, and every one receives support to help them reach their goals.

We have a team who live our values and change lives everyday

This is a way of working that influences the decisions we make and the people who work for us. Our staff get it – the community benefit at the heart of this organisation – and live and breathe our mission to promote physical and mental health, articulating it to the community in the way they work and the support they offer.

We, in turn, support staff in a way that shapes their future and fulfills ambitions

Staff at Halo continue to learn throughout their time with us, benefiting from bespoke training that can propel them forward into a career in this sector which will play a vital role for us all in the future – the way we live, and the way we prosper.

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At Halo we understand the importance of rewards for hard working teams and are proud to offer an industry-leading benefits package with fantastic discounts for you and your family.

Our staff benefits package is put together to be relevant and useful to you and your family. The benefits are reviewed throughout the year, with new incentives added into the mix to make life richer and to ensure our employees know they’re valued.

Your pathway to professional satisfaction and success

At Halo we understand the importance of being able to grow, develop and learn new skills! Our training pathways offer our employees a range of different ways to explore those possibilities and help them achieve their career goals or even career changes.

Your training pathway…

Our staff embrace a way of working which is about professionalism and passion, integrity and innovation and, of course, respect – for each other and the communities we serve.

We know that no two members of the staff are the same, and that everyone needs their own bespoke support and brings their own unique talents to the team. Our learning pathway is set up to support and celebrate that. You’ll be developing skills and experience every day as you join others on a pathway through your induction and training.

Our Halo Apprenticeship scheme is the perfect way to start your career in the leisure industry…

Apprenticeships offer the perfect combination of hands-on experience with the support of specialist staff in our centres, and off-the-job study with Lifetime, our training provider, who can help you gain the qualification that will support your development in the future.

We want to welcome applicants with a passion for this sector and the difference it can make to people’s health, wellbeing and happiness – applicants who can reflect the diversity in the community they work in. And as they work, train, and develop – as they become an integral part of our team – they’ll be learning about this fast paced industry and helping it thrive, while they gain a solid and rounded understanding of the sector so they can progress in their careers..

Halo provides an apprenticeship scheme leading to a range of apprenticeship opportunities in the following areas:

As part of the apprenticeship you can gain some of the following nationally recognised qualifications:

What’s in it for you:

Testimonials

Have you got a question about our application process?
The below might be able to answer your question if not please fill in our contact us form and we will be in touch.

A: Having a diverse workforce is very important to us. We would assess your needs on an individual basis and work to support you to be a success in your...