Customer Service Adviser
We are looking for a Customer Service Adviser to join our Taunton office. Competitive salary and excellent benefits.
Salary: Starting from £25,000.00 (depending on experience) + bonus potential
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Taunton
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Customer Service Adviser to join the Affinity GI team in their Taunton office.
This individual will be a target driven professional keen to embark on their insurance sales career. Within this role, you will be responsible for delivering annual lead generation targets through effective outbound calling techniques and diary management in support of the business strategy.
Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.
What you'll be doing
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Responding proactively and effectively to all new leads from the website and any external advertisements
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Providing professional support and advice to clients ensuring high levels of service and client satisfaction
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Consistently maintain records on the lead management system maximising lead to conversion rates
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Be professional & pro-active when representing the Company at external events such as conferences and client visits when required
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Ensure all work is handled in a professional and timely manner
What you'll need to have
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Confidence and capability of building rapport with clients over the telephone and at exhibitions to provide an excellent client experience
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Be tenacious and motivated towards meeting and exceeding sales targets
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Ability to generate leads (visits, quotes & renewal dates) working effectively and in partnership with the wider team
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Organised, disciplined and measured in managing own workload and time
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Ability to communicate effectively with others whilst working closely and flexibly
What makes you stand out
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Hold or willing to work towards Chartered Insurance Institute Certificate in Insurance
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Proven telephone or customer service experience
What we offer
28
days annual leave plus bank holidays-
Your birthday off
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Group Personal Pension
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Bonus scheme
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A holiday buy scheme
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An array of health and wellbeing benefits, company cash plan, income protection and life assurance
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Enhanced sick pay and parental leave
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Support and funding toward study and professional qualifications
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Paid time off for volunteering
Hear from the hiring manager
“We're looking for a confident, motivated individual who enjoys speaking with people and would thrive in an outbound phone-based role. As a Customer Service Adviser, you’ll be the first point of contact for potential clients, helping to book appointments for our specialist insurance services. If you are target-driven, have excellent communication skills and want to be part of a growing friendly team, we'd love to hear from you.”
Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal...
Design Engineer
Design Engineer
Your role
We’re recruiting for a Design Engineer (Mechanical / Electrical) to join the Engineering Transformation team and provide technical knowledge and expertise for new and existing assets and associated equipment, to support our crews and coastal operations.
You will be working on exciting RNLI projects, including the Mk3 Severn, Atlantic-85 upgrade, the new Lifeboat Management System and the Coastal Lifeboat. Experience using SolidWorks(or equivalent) to produce accurate 3D designs and detailed engineering drawings is essential
As a Design Engineer (Mechanical / Electrical) you will be tasked with focus on the following areas:
- To support the design, integration, testing and roll out of new assets, systems and equipment, ensuring all work is based on cost, risk and performance.
- To ensure that the design and integration of RNLI assets, equipment and procedures are developed in accordance with E&S Processes and Standards.
- To undertake technical investigations, troubleshooting, trials and analysis of data, including at lifeboat stations, boatyards and contractor’s premises.
- To undertake assigned tasks including the creation of CAD models, design calculations, engineering drawings and specifications.
- To work within one or more of the E&S delivery and project teams and to work with the IDT Leads and project managers to ensure work is completed to agreed timescales and that processes and procedures are followed.
- To co-ordinate / participate in research and development projects as required.
- Ensure compliance with relevant maritime regulations and standards.
- Engage with coastal teams, suppliers, OEMs, and stakeholders to ensure timely and effective resolution of technical issues.
About you
You’ll be a strong team player able to problem solve and think analytically whilst handling a demanding workload with changing priorities. You’ll be operating within a high-profile department and liaising right across our organisation, as well as with external organisations and suppliers. Your commitment to helping us produce safe, innovative and cost-effective Engineering and design solutions will be key. To be considered for the Design Engineer (Mechanical / Electrical) role you will need:
Essential skills and experience:
- Degree or equivalent qualification in Mechanical Engineering, Naval Architecture, Marine Engineering, Electrical/Electronic Engineering, or a related field.
- Knowledge of marine safety standards and regulatory compliance.
- Able to demonstrate working towards and an expectation to achieve Engineering Council registration at Incorporated Engineer level or higher.
- Strong communication and documentation skills.
- A good understanding of spoken and written English
- Have good IT skills including use of e.g. Microsoft Office, Excel, Word and CAD (Solidworks/Autocad).
- A good working knowledge and understanding of marine machinery and/or electrical/electronic systems such as propulsion and drivelines, diesel engines, fuel systems, sea water systems, hydraulics, navigation, communication, control systems etc.
Desirable:
- This is not an operational seagoing position, however due to the nature of the role, it is highly desirable, but not essential, that the post holder be operationally seagoing and as such capable of going afloat in all sea conditions.
So, if you think you have the right technical knowledge and experience and want to see how the Engineer role supports our organisation’s aim to reduce drowning, this could be the role for you. Please apply via the button shown.
Safeguarding
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to ...
Charity Shop Supervisor (Immingham Charity Shop)
Position: Charity Shop Supevisor
Salary: £20,317.44 Per annum
Hours: 30hrs per week over 4 days (to include some Saturdays and Bank Holidays)
Location: Jerry Green Dog Rescue, Immingham Shop, 5-7 Kennedy Way Shopping Centre, Immingham, North East Lincolnshire, DN40 2AE
Help us give every dog the home they deserve
Jerry Green Dog Rescue is looking for a Shop Supervisor to join our Immingham Charity Shop. This is an exciting opportunity to combine your retail skills with a real purpose – raising vital funds to help rescue, support, and rehome dogs in need.
In this role, you’ll support the Shop Manager with the day-to-day running of the shop, leading by example to deliver excellent customer service and a safe, welcoming environment. You’ll supervise and motivate volunteers, ensure stock is well-presented and priced to maximise sales, and promote Gift Aid to boost income. As a keyholder, you’ll also take responsibility for opening, closing, and ensuring compliance with all safety and retail standards.
Retail or supervisory experience would be an advantage, but just as important is your ability to lead with kindness, compassion, honesty, and purpose.
Benefits include
- 29 days’ annual (pro rata to employment time and hours worked)
- Employee Assistance Programme
- Discounts through Bright HR, Charity Workers and Give As You Live platforms
- Dog friendly shops
- Paid sick leave (dependent on time of service) and family friendly policies
- NEST pension
How to apply
Please apply via the application form below.
Closing date: Monday 26th January 2026 at 5pm.
Interview date: Wednesday 11th February 2026
Diversity & Accessibility
Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please contact HR, at: hr@jerrygreendogs.org.uk.
Please note, only shortlisted candidates will be contacted after the closing date.
Role summary
Immingham, North East Lincolnshire
£20,317.44
Monday 26th January - 5pm
30hrs per week over 4 days (to include some Saturdays and bank holidays)
Permanent
Charity Shop Supervisor (North Hykeham Charity Shop)
Position: Charity Shop Supevisor
Salary: £15,238.08 Per annum
Hours: 22.5hrs per week over 3 days (to include some Saturdays and Bank Holidays)
Location:Jerry Green Dog Rescue, Hykeham Shop, Unit 1 & 2, Hykeham Green Shopping Centre, Lincoln Road, North Hykeham, LN6 8NH
As part of our exciting retail expansion, we’re also opening a new shop at Birchwood Shopping Centre in the very near future. If you are shortlisted and have an interest in this shop location, please feel free to discuss this with the interview panel.
Help us give every dog the home they deserve
Jerry Green Dog Rescue is looking for a Shop Supervisor to join our North Hykeham Charity Shop. This is an exciting opportunity to combine your retail skills with a real purpose – raising vital funds to help rescue, support, and rehome dogs in need.
In this role, you’ll support the Shop Manager with the day-to-day running of the shop, leading by example to deliver excellent customer service and a safe, welcoming environment. You’ll supervise and motivate volunteers, ensure stock is well-presented and priced to maximise sales, and promote Gift Aid to boost income. As a keyholder, you’ll also take responsibility for opening, closing, and ensuring compliance with all safety and retail standards.
Retail or supervisory experience would be an advantage, but just as important is your ability to lead with kindness, compassion, honesty, and purpose.
Benefits include
- 29 days’ annual (pro rata to employment time and hours worked)
- Employee Assistance Programme
- Discounts through Bright HR, Charity Workers and Give As You Live platforms
- Dog friendly shops
- Paid sick leave (dependent on time of service) and family friendly policies
- NEST pension
How to apply
Please apply via the application form below.
Closing date: Monday 26th January 2026 at 5pm.
Interview date: Wednesday 4th February 2026
Diversity & Accessibility
Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please contact HR, at: hr@jerrygreendogs.org.uk.
Please note, only shortlisted candidates will be contacted after the closing date.
Role summary
North Hykeham, Lincoln
£15,238.08
Monday 26th January - 5pm
22.5hrs per week over 3 days (to include some Saturdays and bank holidays)
Permanent