Homecare Deputy Manager

Step into a key leadership role supporting the Registered Manager, leading staff, and ensuring compliance.

About the Role

Location: SIL Office, Leominster | Hours: 37.5 | Salary: £35,880 per annum

We are seeking a dedicated Homecare Deputy Manager to support the Registered Manager in overseeing our homecare services. This is a key leadership role requiring flexibility, initiative, and the ability to work independently. You will deputise for the Registered Manager, manage staff, ensure compliance with regulations, and maintain high standards of care.

This role includes participation in our on‑call rota, covering both weekdays and weekends as part of a shared team schedule.

To apply, please send an email to HR at jobs@s4il.co.uk outlining your interest in the role by 5pm on Wednesday 28^th January 2026. Your email should clearly demonstrate your relevant skills and experience.

Read more about the role

Apply Now

Please fill out the form below, ensuring you attach a copy of your CV. If you have any queries, you can contact HR on 01568 616653 or email jobs@S4il.co.uk.

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Slimbridge

Welcome Hosts help us create a great first impression. They’re on hand to provide a warm welcome and help visitors make the most of their day. Whether it’s pointing visitors in the right direction or letting them know what’s on today you will be encouraging our visitors to make the most of their visit to Slimbridge centre, and to understand our work to save wetlands for wildlife and people.

At WWT we believe that the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. At Slimbridge Wetland Centre visitors can explore unique wetland habitats and the amazing array of birds, mammals and amphibians that inhabit them. Our volunteers help to welcome and inspire visitors, and look after our unique habitats and heritage. Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number. 

Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts. 

This role will suit you if you:

• Are confident and pro-active in approaching people
• Excellent verbal communication skills
• Enjoy being part of a friendly team
• Commitment to excellent customer service
• Have an interest in the natural environment
• Are happy using a computer/till
• Like working in a busy visitor environment

We are particularly looking for people that are available to help on Saturdays and Sundays. Please note, this role is not suitable for Under 18's.

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

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Job Role: Youth Worker

Hours: 16 hours per week

Shift Pattern: Term time days include: Tuesday, Wednesday, Thursday afternoons
and evenings

Flexibility is required relating to the program of activities to be delivered especially
during school holidays when activities will be scaled up.

Grade: D

Responsible to: Youth & Community Engagement Manager

Responsible for:  Youth

It is the Organisation’s intention that this job description is seen as a guide to the
major areas and duties for which the employee is accountable.  However, the
employee’s obligations are bound to vary and develop, so the job description should
be seen as a guide and not as a permanent, definite and exhaustive statement.

Organisation

The YMCA is a Christian organisation, and part of the worldwide movement welcoming
persons of all religious faiths and none.

1.  YMCA London City and North is an exempt charity and registered provider
regulated by the Tenant Service Authority, providing housing and related
services to homeless young people.

2.  YMCA London City and North is a charity limited by guarantee, providing a

range of community facilities (fitness centre, children’s activity centres, youth
work, community events etc).

YMCA London City and North consists of three Housing accommodation projects and
two move on properties offering 395 homes for young homeless people, Haringey
community centre and a youth service in Islington.

At YMCA London City and North we pride ourselves on creating a trusting environment
whereby young people are given the opportunity to learn and develop skills to help
them transition into independent living. Our holistic approach is tailored to meet the
needs of the young people. We offer integrated access to affordable accommodation,
training and employment opportunities, information, advice and guidance. Our person
centred approach makes us different to other supported accommodation and youth
service providers.

ACCOUNTABILITIES

Youth Projects

1.  Develop relationships and work with the Youth & Community Engagement Manager,
young people, colleagues and local partners to acquire local knowledge sufficient to
understand the needs of young people in the communities in which they live.

2.  Regularly  make  contact  and  interact  with  young  people  through  face  to  face  or

authorised social media channels.

3.  Through  relationships  with  colleagues,  partner  organisations  and  own  research,
identify agencies that will be able to provide additional support or guidance to young
people.

4.  Signpost  information  to  local  agencies  and  undertake  a  formal  referral  process  if

needed, where appropriate act as an advocate for the young people

5.  Create and develop tailored interventions having identified core themes and needs
of young people through your interactions with young people, ensuring opportunities
for their involvement in decision making and providing challenging developmental
activities.

6.  Facilitate  interventions  with  small  or  larger  groups  of  young  people  based  on
identified  needs,  reviewing  interventions  to  identify  further  needs  and  different
approaches that could be used in the future.

7.  Contribute  to  the  identification  and  bidding  for  new  streams  of  funding  that  will

extend the work of the Youth Coordinator’s role to increase sustainability.
8.  Perform outreach youth work to encourage an older cohort into our services.
9.  Produce measurable outcomes and impact assessments of the youth work and work

with the Youth & Community Engagement Manager to identify and promote these.

10. Work  with  local  partners,  including  but  not  limited  to,  schools,  parents,  social

services and local facilitators.

11. Risk Assess any organised activity or area of which youth work is taking place in line

with YLCAN policy.

12. Safeguard and act in the best interest of young people attending our Youth Service.
Ensuring that safeguarding alerts are made through our internal system and directly
with the local authority

13. Always maintain professional boundaries with young people, parents, carers and our

professional partners.

14.  Seek  opportunities  to  improve  our  service  and  youth  delivery  and  engagement
methods  by  benchmarking  with  other  local  providers  and  performing  Market
Research.

15. Ensure  that  GDPR  is  followed  at  all  times  when  handling  sensitive  information  on
behalf of the organisation, including that of young people’s details, in line with our
GDPR policies.

Accommodation Project
16. Support the Housing Team in the design and implementation of accredited Housing
Model workshops, ensuring they are kept relevant and up to date so they meet the
young people needs.

17. Deliver  the  workshops  as  required,  undertaking  the  necessary  promotion,

registration, monitoring and reporting required.

18. Create evaluation activities and tools to use for each workshop.

19. Enhance the Housi...

The Youth Association

The  Youth  Association  is  one  of  the  oldest  and  one  of  the  most  innovative  youth  work

charities in the UK. As an independent charity, we are proud of our history and heritage,
our record of championing good youth work in the voluntary sector and the generations of

young people we have supported to overcome disadvantage. We are just as proud of our
innovative and entrepreneurial attitude to service development.

Ever  since  our  founding  in  1904,  it  has  been  the  Association’s  mission  to  create

opportunities for young people to achieve their potential, to raise their aspirations and to
improve  their  physical,  mental  and  emotional  wellbeing.  Our  mission  is  to  Grow
Yorkshire’s future. We do this by helping YP in Yorkshire to:

•  Build their confidence & feel proud of themselves

•

Identify their goals & aspirations and make progress in achieving them

•  Start a business, get a job or get on a course

•  Meet new people and make new friends

Job Description

Job Title

Location

Pay scale

Benefits

Hours

Youth Worker

Office base: 12 South Parade, Wakefield, WF1 1LR

Project work: Barnsley, Leeds or Wakefield

Level 2: £28,379, paid at £17.28 / hour (incl. £2.53 quasi holiday pay)

Employer contributory pension scheme of 8% gross salary (when
meeting the threshold). Own transport mileage allowance

Part time, to be discussed with TYA management, based on allocated
project, experience and organisational need

Contract length

Permanent but variable hours

Responsible to

Lead Youth Worker or Senior Youth Worker

DBS

This post is subject to an Enhanced Disclosure and Barring Service
Check.

1

The purpose of the post
To support the effective delivery of youth work projects in a variety of settings, including
street-based, educational institutions and other community settings. The post holder will
work with Lead Youth Workers and others to support the delivery of youth work sessions,

often leading youth work sessions with the support of Youth Support Workers.  They will
also  play  a  key  role  in  session  planning  and  evaluation.  They  will  essentially  have

experience  in  front-line  youth  work  delivery,  as  well  as  a  JNC-recognised  youth  work
qualification at Level 3 (or above).

Roles, Responsibilities and Tasks:

1.  To work with young people in informal and formal settings through a range of

programmes throughout South and West Yorkshire.

2.  To plan, lead and evaluate youth work sessions in a variety of settings, including

street-based, educational, and community environments.

3.  To deliver youth work programmes independently or alongside Youth Support

Workers or volunteers, ensuring sessions are inclusive, purposeful, and aligned
with project aims.

4.  To contribute to the development of project plans and session resources, bringing

creativity and responsiveness to young people’s needs and interests.

5.  To engage young people in meaningful dialogue and activities, promoting

participation and supporting their personal and social development.

6.  To contribute to project monitoring and evaluation by completing records, writing

session summaries, and providing data and feedback for reports.

7.  To maintain a safe working environment by adhering to TYA safeguarding policies

and procedures, including risk assessment and reporting.

8.  To support the voice and influence of young people by encouraging their
involvement in decision-making within sessions and project activities.

9.  To build and maintain professional relationships with young people, colleagues,

and partners in line with TYA values.

10. To attend team meetings, training, and supervision sessions as required, and to

contribute to a positive and collaborative team culture.

2

11. To undertake ongoing professional development and act in accordance with TYA’s

code of conduct.

12. To occasionally lead small, time-limited youth work projects or campaigns under

the guidance of a Lead Youth Worker or Manager.

13. To work flexible hours, including evenings and some weekends, in line with project

and organisational needs.

14. To undertake other duties appropriate to the level and nature of the post, as

required.

Reviewed April 2025

3

 Person specification

Essential

Desirable

Qualifications

A JNC youth work qualification, recognised by the NYA, at
level 3 or above

Experience

At least 1 year of experience working with young people

Development and delivery of youth work programmes

Working with groups in informal settings in a creative way

Working with young people in a youth work setting

Training

Special
knowledge

Awareness of young people’s issues in a contemporary
context

Child protection

First Aid

Other training on issues affecting young people

Local and central government initiatives

Young people’s participation

Awareness of organisations working within the wider
youth sector

Practical and
intellectual
skills

Excellen...

Job Description

 JOB TITLE

YOUTH WORKER

Circuit:

Southport Circuit 1/36

Location:

Home-based but there will be office-space in one of the Circuit Churches

Salary:

Hours:

£28,013

Full time, 37hrs per week

Responsible to:

The Managing Trustees of the Southport Methodist Circuit
Line managed by Rev Sheila Prest

Responsible for:   Managing volunteers where required

Job Purpose and Objectives

The postholder will coordinate the development of youth work aged 11-18 years in the Southport Circuit
and inspire and foster leadership in young people.

Main Responsibilities

•  To oversee and coordinate youth work across the Circuit
•  To support, encourage and resource the team of volunteers who work with young people across

the Circuit

•  To link in with and support teams who lead activities and groups for young people across the

churches
Liaise with the Children’s and Family Worker regarding work with children and young people

•
•  To encourage and support youth participation in the life of churches across the Circuit
•  To nurture young people and help them explore and develop their faith
•  Develop new initiatives that would enhance our work with young people and support the

development of young leaders

•  To help churches think creatively about engaging with unchurched young people
•  To connect in with the work of our churches who already have links with schools and work

collaboratively where appropriate with the Southport & Area Schools Worker Trust
•  To keep accurate records, monitor progress, and present reports to the Circuit Meeting
•  To ensure effective risk assessments and safe working practices in relation to youth work are
maintained and reviewed across the Circuit, in liaison with appropriate church personnel and
volunteers

•  Attend appropriate training and events

The appointment is full-time, 37 hrs per week, with flexible working, including weekends.

Terms and Conditions

•
•  Part-time would also be considered
•  Permanent contract
•  Any overtime will be taken as time off in lieu
•  Ability to travel within the circuit will be required
•

There is a contributory pension scheme to which eligible lay employees will be enrolled.  Lay
employees who do not meet the auto-enrolment criteria are eligible to join the scheme subject to
certain provisions

•  Annual holiday entitlement - 30 days (6 weeks) + bank holidays (leave primarily to be taken during

school holidays)

•  All reasonable expenses will be reimbursed
•  Appointment will be subject to satisfactory Disclosure & Barring Service (DBS) clearance
•  Appointment will be subject to satisfactory references
•  Appointment will be subject to the satisfactory completion of a six-month probationary period

Person Specification

Education & Training

Good standard of education (educated to at least GCSE
level in English and Mathematics).

Qualification or relevant training in youth work

Proven Abilities

Previous experience of working with young people

Experience of working and engaging with young people
from diverse backgrounds.

Ability to quickly connect, communicate naturally with,
and motivate young people, both those who attend church
and those who do not.

Ability to inspire and foster leadership in young people,
recognising and developing their gifts and talents

Experience of providing pastoral care and support in a paid
or voluntary position.

Able to work as part of a team.

Ability to lead and inspire a team of volunteers.

Special Knowledge & Skills

Passionate about working with young people and creating
opportunities for them to explore and develop their faith.

Awareness of the needs and issues affecting youth and
young people today

Good organisational skills with the ability to prioritise and
manage time effectively.

Self-motivated and enthusiastic with the ability to work on
own initiative in developing creative ideas.
Able to develop and maintain appropriate boundaries,
demonstrating integrity and a commitment to and
understanding of confidentiality.

Essential

Desirable  Method of
Assessment

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A, I

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A, I, E

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A, I

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An awareness of health and safety and experience of
producing risk assessments for activities and events.

A good knowledge and understanding of safeguarding
procedures and willingness to adhere to Methodist polices
and practices relating to safeguarding.

Basic ICT skills to include use of email, word processing
and databases.

Ability to use and manage social media appropriately.

Awareness and sensitive to issues of equality, diversity and
inclusion.

Awareness of safer recruitment procedures and volunteer
management.

Any Other Requirements

A practicing Christian, supportive of the aims and ethos of
the Methodist Church.

A flexible approach to working in response to the evolving
needs of the Circuit and the wider Methodist Church.

The ability to travel to locations cross the Circuit (either
using own ...

Service:
Job Title:
Reports To:
Location:

Job Description
Youth Worker

Young Somerset
Youth Worker
Team Leader
Based at Young Somerset offices and Youth work
delivery sites, if assigned. The post will include
work across Somerset.

Main Purpose of Post: Briefly – what is the job there for and why is it being done?

To work as part of a Youth Work Team to:

1.  Directly engage with individuals and groups of young people (aged 8-18 or up to 25 for those
with SEND) in identified provision, to promote and support their engagement in positive
activities and development opportunities.

2.  To work closely with key partners such as Educational Establishments, Children’s Social Care,
the NHS and CAMHs, Somerset Council SEND, the Police and Youth Justice Teams (and other
funders as required) on direct delivery of youth work, using youth work methodology to
improve outcomes, opportunities and progression for young people.
In partnership with other parts of Young Somerset, support the planning, delivery,
reporting and evaluation of identified youth and community provision.

3.

4.  To carry out this work in a way which involves young people and meets their identified

needs.

Main Responsibilities and Duties: What needs to be done? – Describe the main responsibilities and
duties required of the job.  This should include responsibilities for the support or management of
clients, employees, budgets, processes, and equipment.

1

To enable, support and deliver educative and empowering youth work opportunities with young
people in the 8-18 age range (or up to 25 where young people have SEND) using youth work
methodologies e.g. centre-based, project, group, outreach/detached, school or 1:1 as appropriate.

To model quality practice in the planning, delivery and evaluation of youth work programmes and
the identification of a curriculum designed to meet the interests and needs of young people.  To
provide evidence of the outcomes for young people and communities as required.

To work with colleagues in Young Somerset, partner agencies and local communities as required in
order to maximise the opportunities available to young people – reporting to them as required.

To ensure that in all respects of direct service delivery, relevant policies and good practice are
adhered to. These include safeguarding, recruitment and selection, health and safety, equality and
diversity, finance, participation, and workforce/ staff development.

To ensure and support community and voluntary services to deliver safe youth provision through
modelling best practice.

To ensure information and data collection requirements are met, required records of work
maintained, and administrative and financial reports are made and submitted within required
timescales, including report writing.

To have responsibility for the efficient and effective deployment of identified resources as agreed
with Line Manager.

To be an effective member of the Youth Work team and make a contribution to Young Somerset's
development and delivery. To establish supportive and effective working relationships with
colleagues as required.
The post holder may be required to undertake additional duties commensurate with the level of this
post.

2

SUPPORTING PROCESSES
Problem Solving and Creativity: Give examples of the problem solving and creativity involved in the
job.  This should include resolving issues over interruptions to work deadlines, priorities and changing
demands.  How often do these issues occur?

The postholder must be able to demonstrate commitment and enthusiasm towards Young
Somerset’s four core values: Putting Young People First, Inspiring, Collaborating, Going Further.

Enhanced DBS clearance is required as the post holder will be working with children and young
people. This post is exempt from the Rehabilitation of Offenders Acts.
 The post holder will be required to maintain a suitable, confidential space to work some hours
from   home.

The  work  requires  moderate  physical effort. The  postholder  will  be  required  to pack  and
transport resources and to support young people in a range of indoor and outdoor environments,
which may include some lifting and carrying.

The post holder will work at a variety of community locations, which may include Youth Centres,
schools, residential provision and health venues including hospitals.

The salary band for this role is £27,750 for 37 hours per week.

The post holder will be required to work flexibly, out-of-hours, which may include some
evenings and weekends.

Holiday entitlement is 27 days, plus 8 Bank Holidays (pro rata for part time staff), with an
additional 5 days after 5 years service.

Additional Information

The post-holder provides advisory and practical support to other staff and volunteers within the
Targeted Youth Service at Young Somerset, as well as staff from partner organisations in the
voluntary and community sector.  He/she is required to act on their own initiative and exercise
disc...

Location:Hub (Sir Norman Stoller Way) Various locations across Oldham

Team:Youth Work

Contract:Part Time Permanent

Pay:£13.39 per hour

Hours:3 to 12 hours per week during evening and weekend sessions

Mahdlo Youth Zone is a state-of-the-art multi-million Pound location providing young people aged 8 to 19, and up to 25 for those with additional needs, engaging and exciting opportunities to try something new, seven days a week.

We’ve got incredible facilities including a 3G Multi Use Games Area (MUGA) pitch climbing wall, boxing gym, three court sports hall, sensory room, fully equipped gym including weightlifting equipment, recreation area and dance, arts, music and media suites and much more.

The role

We have a number of hours available for Youth Workers to join our successful team. You will provide professional youth work to deliver a range of exciting programmes to children and young people that will challenge, stimulate and provide new opportunities, in line with Mahdlo’s six themes.

As a Youth Worker, you will:

• Deliver high-quality, planned youth work sessions that support young people’s personal, social and emotional development.
• Work directly with young people aged 8–19 years (and up to 25 with a disability) both in groups and one-to-one.
• Create a safe, inclusive, and engaging environment where young people feel valued, respected, and empowered to participate.
• Support and guide sessional staff, volunteers, and young leaders in delivering activities.
• Build strong, positive relationships with young people, acting as a trusted role model and mentor.
• Promote inclusion, well-being, and equality of opportunity, challenging prejudice and discrimination where necessary.

The ideal candidate will have a qualification recognised by the JNC for Youth and Community Work. You will have experience of face to face youth work delivery and will be confident in working with and managing children and young people (8-19 and/or 25 years old with a disability, both in groups and individually) to develop their social education by providing programmes of activities, services and facilities that are engaging and enable young people to develop. You will also have a commitment to personal and professional development.

It is essential you have a passion for working positively with young people and delivering an excellent service.

Working at Mahdlo means you have free access to our onsite gym, 14.54% of your hours worked paid holiday allowance, learning & development opportunities, branded workwear and more!

The strength of Mahdlo Youth Zone and the OnSide network of Youth Zones is the diversity of its people; we place huge value on equal opportunities and encourage applications from candidates of diverse backgrounds, communities and abilities.

This role offers:

• Free onsite gym access
• Life insurance
• £50 Birthday gift
• Employee Assistance Programme
• Medicash Health Care Scheme for eligible employees

In accordance with Mahdlo’s Child Protection and Safeguarding procedures, this position requires an enhanced DBS check and will require you to complete Safeguarding training within three months of appointment and refresher training thereafter.

You must be committed to working within the spirit of Mahdlo’s core values – Passion, Respect, Inclusion, Dependability and Excellence – which describe the way we work.

Downloads

To apply for this opportunity, applicants are invited to submit either a completed Mahdlo application form or a CV.

Please ensure you refer to the full job description and person specification, as relevant experience is essential. Completed application forms or CVs should be submitted to HR@mahdloyz.org

Closing date: 5pm on Wednesday 21st January 2026

Interviews will be held on Sunday 25th January 2026 as part of our Recruitment Day.

ABOUT VIDEREVidere is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action. We currently have teams and partners in six countries and support staff in three further countries.

POSITION SUMMARY
The Security Manager is a critical role within Videre, reporting to the Chief Operating Officer. The postholder will lead the implementation and continuous improvement of Videre’s security risk management framework and processes. The role supports Videre’s own project teams as well as the work we do with partners, which includes training and accompaniment on human rights documentation and the security risk management necessary to do this work safely. The Security Manager will play a key role in strengthening organisational resilience, preparedness, and security culture across multiple countries and complex operating environments.

LOCATIONNairobi, Kampala or Bangkok preferred. Remote applicants will be considered. Approximately 20 days travel per year expected.

COMPENSATION

Salary is dependent on location. The UK-equivalent salary from £55,000 to £60,000, plus pension contribution, will be converted using ICSC scales.

All staff receive:

• A minimum of 28 days leave
• Counselling and mental health support
• Annual Wellbeing days

MAIN RESPONSIBILITIES

Security Risk Management

• Maintain and continuously improve Videre’s Security Risk Management framework, ensuring effective implementation across all operations.
• Lead the safety and security elements of the organisational Risk Register held by the Chief Operating Officer, ensuring senior leadership is regularly informed of key risks and mitigation strategies.
• Conduct regular Security Risk Assessments, in collaboration with relevant managers and teams, covering programme operations, partner locations, and other identified risk areas.
• Develop, maintain, and oversee the implementation of Safety and Security Management Plans and Standard Operating Procedures (SOPs), ensuring staff are appropriately briefed and familiar with their content.

Preparedness, Monitoring & Incident Response

• Lead scenario planning and preparedness activities for safety and security risk management.
• Provide proactive, practical safety security management advice, guidance and support to teams and partners.
• Lead the crisis management response to security incidents as required.
• Monitor security contexts, analyse trends, and share relevant information to support informed decision-making.

Training, Capacity Building & Culture

• Design and deliver security risk management training and capacity-building resources for staff and partners.
• Foster and embed a strong organisational security culture, promoting shared responsibility for safety and risk awareness.

External Engagement

• Manage Videre’s participation in security-related consortiums and networks, including the Global Interagency Security Forum.

• Fluency in written and spoken English and French.
• An understanding of risk management methodologies and experience applying them across multi-country teams.
• Experience in executing complex and sensitive security management responses.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences, verbally and in writing.
• Experience of working directly with affected communities for sustained periods.
• Willingness to occasionally work extended hours during peak or emergency periods.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.

Preferred

• An understanding of human rights and a strong belief in ...

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Clinical Hub Administrator

Salary: £28,000 - £29,355 pa (Mulberry PayScale, Grade Cedar)

Hours: Full time - 37.5 hours per week

Length of Tenure: Permanent

Our Clinical Hub been developed to streamline the coordination of care for patients, address the evolving palliative and end of life care needs of our local population and maximise the flexibility and responsiveness we can offer.

We are looking for an experienced, enthusiastic, and highly motivated individual to take up the post of a Clinical Hub Administrator to ensure the smooth running of patient services at Royal Trinity Hospice.

You will be a key member of the Clinical Hub Services, and the wider multidisciplinary team working across Royal Trinity Hospice’s community catchment area supporting patients with urgent and complex specialist palliative care needs wherever they call home.

Key Responsibilities of a Clinical Hub Administrator

• To ensure the smooth running of the Clinical Hub by providing comprehensive, efficient and high quality secretarial and administrative services to all patient services teams.
• This will involve prioritising and organising the day-to-day workload while maintaining confidentiality of information throughout the full range of duties involved.
• To work as part of the administrative team to ensure the smooth running of the patient services.
• Deal with the day-to-day demands on the service and aim to resolve problems with the Line Manager and relevant Clinical Leads. Use own initiative to ensure that urgent matters are brought to the attention of the Line Manager.
• To be able to effectively monitor, manage and action a number of Outlook inboxes, Clinical requests, inbound referrals and adding documents require precise attention to detail.
• Coordinate, book and amend clinicians’ appointments where necessary, including identification and booking of key resources such as staff, rooms and transport.
• To be able to take notes/minutes of clinical and administrative meetings as required by the teams and to take forward actions arising from the notes/minutes.

Skills and experience required

• Competent IT Skills
• Effective communication: inter-personal and organisational skills, face to face, in writing and over the telephone
• Strong organisational skills
• Strong attention to detail & accuracy
• Problem solving and analytical skills
• Self-confident and intuitive
• Willing to work with a degree of flexibility

Benefits

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

If you have the skills and experience, we’re looking for, please complete the online application below.

For an informal chat or visit please contact Becca Wallis, Head of Clinical Hub on 0207 787 1000

Closing date: Tuesday 3rd February 2026

Interview date: Thursday 12th February 2026