Salary:£76,667 per annum
Closing date:28/01/2026
Department:Brand, Marketing and Fundraising
Location:London
Employment type:Permanent
Division:Fundraising
Hours Per Week:35
Job Description
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
Are you ready to make a bold difference to end homelessness? As the Head of Individual Giving and Supporter Engagement at Crisis, you’ll lead a collaborative team dedicated to growing and nurturing our community of supporters. This is your opportunity to deliver impactful acquisition, retention, and stewardship programmes, using insight-led, audience-focused, and data-driven strategies. You’ll drive growth in both the number and value of our supporters—including one-off and regular givers, mid-value donors, and legacy pledgers—ensuring every supporter feels valued and connected to our equitable mission.
This senior leadership role places you at the heart of our strategic development, empowering you to optimise income and champion creative approaches that inspire action. You’ll be instrumental in building lasting relationships, developing bold campaigns, and steering the future of supporter engagement at Crisis. If you’re passionate about using your expertise to create meaningful, equitable change and thrive in a collaborative, purpose-driven environment, we want to hear from you.
About you
- You’re a bold leader with at with considerable experience and insight into running large-scale fundraising or supporter engagement teams, ready to take on new challenges and drive real change.
- You have a passion for creating impactful campaigns - your track record in acquisition, retention, legacy, and mid-value giving programmes speaks for itself, and you know how to use direct and relationship marketing to inspire action.
- Collaboration is your superpower! You thrive in team settings, communicate brilliantly, and love building positive, inclusive cultures where everyone can shine.
- You’re committed to equitable practice, always up to date with the latest fundraising and marketing regulations, and you make sure fairness and compliance are at the heart of everything you do.
- You’re comfortable juggling multiple projects—managing agencies, printers, and suppliers, and working across all kinds of media, from press and mailings to online and DRTV.
- Numbers don’t scare you! Your analytical skills and confidence with data, combined with your excellent written and verbal communication, help you craft bold and impactful supporter engagement strategies that really make a difference.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
Job Reference:
1656
Location:
Kent
Hours of Work:
22.2 or 29.6
Salary:
£25,221 - £27,780 FTE (Pro-rata for part time hours - £15,132 - £16,668 / £20,176 – £22.224)
Contract Type:
Temporary Contract
Closing Date:
25 Jan 2026
ID: 1656 SENDIASS Case Officer and Child and Young Person Lead
Medway SENDIASS
Salary: £25,221 - £27,780 FTE (Pro-rata for part time hours - £15,132 - £16,668 / £20,176 – £22.224)
Additionally, £480 home-based allowance FTE per annum, pro-rata
Location: Homebased within Medway area, with an expectation for frequent local travel, and some occasional wider and national travel for regional and national events.
Hours: 22.2 – 29.6 hours per week (Part-time) - To be negotiated with the successful candidate
We offer flexible working arrangements - please see below for more details.
Contract: Temporary for one year with the potential for extending, depending on budget review and business needs.
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are looking for a motivated, passionate and committed Case Officer/Young Person Lead for our SENDIAS service in Medway, who will be responsible for leading on the development of our Child and Young Person work. You will demonstrate experience of working with children, young people and families with additional needs and a drive to empower service users to self-advocate, improving holistic life chances.
To join us as a Case Officer, with responsibilities as the Child and Young Person Lead, you will have a recognised professional qualification in education, health, social work or equivalent (or equivalent experience) and evidence of a commitment to continuing learning and professional development, preferably with at least two year’s experience in a role working directly with children and young people with SEND, with particular experience of supporting the 16-25 years age group.
With a solution focused, early intervention approach, you will provide both enquiry and casework support for families and young people specifically, including in relation to the Education and Health Care Plan (process), as well as providing impartial advice around a wide range of education, health and social care issues, such as resolving disagreements, mediation and SEND appeals.
You will have the ability to empathise with and assist families of children/young people with additional needs or in crisis. You will demonstrate highly developed interpersonal and active listening skills and first-rate verbal and written communication skills to empower service users to self-advocate.
Main Responsibilities:
• To provide both initial enquiry and casework support for children, young people and their families/representatives through phone calls, emails, online and face-to-face meetings in relation to SEND.
• A key part of this role will be to develop and maintain in-depth knowledge of current legislation complying with statutory guidance and best working practises. To work in-line with Information, Advice & Support Service (IASS). To undertake IPSEA L1-3 training in order to manage enquiries and casework, providing impartial legal information, advice and support in accordance with SEND legislation, policies and SENDIASS Minimum Standards and exemplifications, including the EHCP process, amongst others.
• As Child and Young Person Lead, in liaison with the Project Manager, take the initiative on Child and Young Person service development as a priority.
• To provide individual impartial and accessible enquiry resolutions and casework for parents and young people through:
• Phone, text, Teams and email contact
• School/College meetings, YP community or SENDIASS events
• Representation and support in preparing for and attending meetings, either face-to-face or online
• Listening to concerns and helping families to understand local and statutory procedures and interventions
• Signposting to other local or national sources of holistic support
• Planning support to ensure the best use of time and advising on optio...
Clergy
Plymstock & Hooe: Interim Priest in Charge (3 Year Post)
Closing date for applications: 11:59pm on 10th February 2026
Interview date: 25th & 26th February 2026
PLYMSTOCK & HOOE – ST MARY AND ALL SAINTS, ST JOHN THE EVANGELIST AND CHURCH OF THE GOOD SHEPHERD
INTERIM PRIEST IN CHARGE (3 YEAR POST)
We are seeking a full-time interim stipendiary priest who will:
- Prayerfully help us grow and develop our vision
- Have deep faith and spirituality, inspiring others
- Connect with all ages and engage in community life
- Value inclusivity and growth
- Have proven experience of growing the church
- Be an active listener eager to share Christ’s love
We are praying for a Priest in Charge to lead us in embracing the diocesan vision and growing our Christian community in Plymstock and Hooe. There is a strong team to support you, including a SSOM, a committed PCC and dedicated lay leaders, including LLMs and Anna Chaplaincy team. You also have a choice of two well positioned vicarages, each offering four bedrooms and comfortable living space.
Please contact the Ven. Jane Bakker, Archdeacon of Plymouth 01752 858382 or ADP@exeter.anglican.org
The appointment is subject to an enhanced DBS disclosure. We aim to be a diverse and truly representative diocese, and we particularly welcome applications from women and from people of Global Majority Heritage.
Clergy
Plympton St Mary and Plympton St Maurice: Interim Priest in Charge (3 Year Post)
Closing date for applications: 11:59pm on 12th February 2026
Interview date: 26th & 27th February 2026
INTERIM PRIEST IN CHARGE (3 YEAR POST)
We are seeking a full-time interim stipendiary priest who:
- Is a community minded visionary leader able to share faith effectively
- Is prayerful and mature in faith
- Is inclusive and relational, who can collaboratively build teams
- Is happy to work with children, families and schools
- Is comfortable engaging people from a variety of backgrounds
- Is comfortable engaging both churches in generosity and giving
- Is competent in conducting creative flexible worship
We pray for a Priest in Charge with a heart for mission in Plympton. The two parishes span a large area to the east of Plymouth encompassing communities with differing identities. We have a strong team to support you, including a Team Vicar, SSOM, PTOs, full PCCs and lay leaders, including LLMs and a Team Administrator. The vicarage is well-positioned offering four bedrooms and comfortable living space.
Please contact the Ven Jane Bakker, Archdeacon of Plymouth on 01752 858382 or ADP@exeter.anglican.org
The appointment is subject to an enhanced DBS disclosure. We aim to be a diverse and truly representative diocese, and we particularly welcome applications from women and from people of Global Majority Heritage.
Rate of Pay: £13.45 per hour (K:A Leisure provides workers with a minimum hourly rate of £13.45 under the Living Wage Initiative. Term and Conditions apply)
Hours: 16.5 hours per week
Location: The Portal Café, Irvine
Role Summary:
To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.
Role Specific Tasks
Catering environment duties will include:
- Opening and closing the cafe
- Preparing and serving food and beverages whilst operating within Food Safety and Nutrition guidelines
- General catering and specific cleaning duties
- Cash handling/till operation.
Desirable: Current Food Hygiene Certificate
More Information: To apply, please complete and submit our KA Leisure application form, available on
our website: https://kaleisure.com/about/work-with-us/
HEAT Mentor (HEAT & Be Warm)
Are you a passionate person who aspires to build positive relationships, inspire positive change, and make a real difference in lifting people out of poverty?
Position Mentor Advocacy
Location Flexible working - home based with travel in Greater Preston
Salary £25,664 + excellent benefits
Hours 35 hours per week (flexible working)
Status Fixed term until 31 March 2027
Closing date 6 February 2026
Are you a passionate person who aspires to build positive relationships, inspire positive change, and make a real difference in lifting people out of poverty?
The Wise Group’s HEAT Services team have secured new funding which will enable us to help people in the local communities within South Tyneside and Sunderland. The Mentor Advocacy role is community-based, where we can make the most meaningful impact, and involves home visits and community events such as drop-ins or surgeries.
With our primary focus of alleviating fuel poverty, the successful candidate will help customers by providing energy advice and advocacy support and empowering them to take control of their situation and move forward towards a better and more sustainable future.
A driving licence and daily access to a car are desirable for this role.
The successful candidate will be required to achieve City and Guilds Level 3 by 31 March 2026.
View the Role Profile for full details about this opportunity.
- Team
- Business Operations
- Role
- Mentor Advocacy
- Locations
- North West England
- Remote status
- Hybrid
- Yearly salary
- £25,664
- Employment type
- Full-time
You'll like it here
We want to make a lasting and positive difference in people’s lives, starting with our colleagues. We believe you can’t pour from an empty cup; that’s why we do everything we can to set our colleagues up for success to allow us to go on and help the most vulnerable in our society.
Find out more about:
If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd still love to learn more about you.
About The Wise Group
The Wise Group is a leading UK social enterprise working to lift people out of poverty by inspiring positive change through relational mentoring.
- Location: Fauna & Flora, Cambridge
- Salary: £39,640 per annum
- Contract period: Permanent
- Start date: As soon as possible
Fauna & Flora is seeking a highly experienced Programme Development Manager to build excellent donor relationships, support pipeline development and coordinate and develop high-quality and winning concept notes and proposals for government and multilateral donors, with funders such as Defra, FCDO, EU, AFD, and climate and environment multilateral funds etc.
About the Team
The Institutional Funding Team works with the wider organisation to cultivate donor partnerships to generate programme funding to support the delivery of Fauna & Flora’s strategy.
About the Role
This role will support colleagues and partners to engage with and develop high-quality proposal packages for priority donors. The role will coordinate the development and submission of high-quality and donor aligned proposals and reporting. There is a strong capacity development and learning element to this work, and the role will share knowledge, learning and resources across Fauna & Flora to maximise success rate and promote best practice in grant management and donor stewardship.
About You
Experience of working with institutional and government funding sources, be they bilateral and/or multilateral, is essential for this role. You will have proven experience of securing programme funding from government sources, and a good understanding of how institutional donors and funding programmes support the achievement of international targets and government priorities.
You will also have excellent relationship-management and communications skills and be able to develop collaborative relationships with internal and external stakeholders, including regional teams, non-governmental partners, and government agencies. You will be diplomatic and persuasive, and your excellent interpersonal skills will enable you to coordinate people and processes to meet timelines. As an excellent team player, you’ll enjoy working in a dynamic and friendly environment.
What We Offer
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation delivering over 130 projects in more than 40 countries. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants. Our current hybrid working policy offers partial remote working within the UK, the current expectation for this role is one day per week or one week per month in the office.
Other organisations may call this role Programme Funding Manager; Institutional Funding Manager or Business Development Manager.
Please download the job application pack below for further details on how to apply
The closing date for applications is 23:59 Sunday, 25 January 2026. Interviews are likely to take place during the first two weeks of February 2026.
This role is not eligible for sponsorship for a Skilled Worker Visa
Job Application Pack
Distribution Executive
Role purpose
The Distribution Executive is responsible for the operational delivery of LumoTV’s programmes, ensuring all content is distributed to partners accurately, on time, and in compliance with technical and legal requirements. The role also coordinates quality assurance across all platforms, as well as overseeing logistics for award and festival submissions and programme premieres. In addition, the Distribution Executive supports rights administration and transmission (TX) scheduling, ensuring LumoTV’s programming is accessible, consistent, and audience ready.
Key responsibilities:
- Prepare, package, and deliver broadcast-ready masters to domestic and international partners.
- Ensure technical QC, metadata accuracy, subtitling, dubbing, and accessibility compliance.
- Carry out QA checks of all LumoTV programmes across broadcast, VOD, YouTube, and digital platforms to ensure quality and consistency.
- Manage the rights database, including licences, territories, windowing, and renewals.
- Ensuring EDI (Equality, Diversity & Inclusion)-related paperwork (currently on Diamond/Silvermouse) is completed and shared where required.
- Track and update delivery schedules across broadcasters and platforms.
- Manage TX scheduling logistics in collaboration with the Distribution Manager.
- Coordinate YouTube uploads, metadata, and release calendars (working with Communications).
- Monitor post-delivery performance to ensure contractual and technical obligations are met.
- Liaise with legal and commercial teams on rights availability and compliance.
- Support the Distribution Manager in programme sales pitches and catalogue preparation.
- Administer quarterly programme distribution to Channel 4 and Together TV.
- Coordinate premiere events for new programmes in collaboration with the Engagement Executive.
- Coordinate and support festival submissions and award entries with accurate delivery and technical preparation.
- Maintain accurate distribution records and ensure workflows are efficient and well-documented.
Person specification
Essential:
- Experience in broadcast operations, media distribution, or rights management.
- Strong technical understanding of content delivery, QC, QA, and metadata processes.
- Knowledge of accessibility requirements (subtitling, dubbing, closed captions, audio description).
- Working knowledge of television broadcasting operations and Video on Demand platform workflows.
- Excellent organisational and administrative skills with attention to detail.
- Ability to manage multiple projects, deadlines, and partner requirements simultaneously.
- Familiarity with rights databases and contract compliance.
- Good communication skills to liaise with internal teams, partners, and external vendors.
- Proactive problem-solver with a collaborative approach.
- High level of IT literacy, particularly related to MS Office packages.
- A British Sign Language user or, if not, a willingness to learn.
- An interest in LumoTV programmes.
Desirable:
- Experience with YouTube channel management or other digital content distribution platforms.
- Knowledge of UK broadcast scheduling requirements and workflows.
- Experience coordinating festival submissions, premieres, or industry award entries.
- Familiarity with programme sales support and catalogue preparation.
- Familiarity with Asana project management software.
- Passion for television, technical precision, and ensuring content reaches audiences effectively.
- Experience of living or working in the Deaf community.
Additional information
Employees are also required to comply with all LumoTV policies and relevant legislation.
This is a description of the job as it is presently constituted. It is the practice of LumoTV to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed.
Applying for this job
Click on the button for full details and to apply
ScreenSkills posts third party vacancies on its jobs board and the responsibility for wages, benefits, safety, working conditions, or any other aspect of employment lies with those employers. We do not perform background ...
The Shop Manager will be responsible for the day to day management of the store, working to maximise income for the charity. The post holder will be self-motivated, passionate about providing high standards of customer service and creative, with excellent communication skills. Representing the charity in the community, you will recruit, motivate, and develop volunteers to promote the work of Cancer Research Wales. The post holder will have a broad range of responsibilities which will require significant initiative and flexibility, ensuring they work at all times in a professional and timely manner.
Media Preparation Technician
In the Crick's Media Preparation Team.
Part of Crick Operations.
Key information
Media Preparation Technician
Facilities and Infrastructure (Glasswash and Media Prep)
Details of the role:
Working pattern: This is a full-time position on Crick terms and conditions of employment (Mon-Thurs 08.00-16.00, Fri 08.00-15.45). The post is fixed-term until December 31st 2026.
Salary: From £29,613 with benefits, subject to skills and experience
Application closing date: 27th of January 2026 at 23.59
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
Every year the media preparation service at the Francis Crick Institute manufactures thousands of litres of research reagents, including culture media, buffers, microbiological plates and Drosophila (fruit fly) diet. You will assist in the smooth running of this crucial support function, formulating and dispensing reagents for use in research.
Working in a dedicated media lab at the Crick, your main duties will involve making up solutions and media for scientists to use in their laboratories and experiments to grow cells. You will be working closely with the team as well as scientists and other support services throughout the organisation. As you will be working with media, chemicals and consumables, strong attention to details is crucial to this role.
You will be joining a diversely experienced team, where you will be encouraged to grow and expand on your knowledge and experience. On the job training will be provided.
What you will be doing
As a Media Prep technician at the Crick, you will:
-
Producing, dispensing and sterilising products in a safe, accurate and reproducible method, following standard protocols
-
Maintaining a supply of chemicals and consumables
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Operating equipment such as mixing vessels, autoclaves and analytical equipment
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Keeping key laboratory records, databases and files up to date
-
Maintaining good operational state of key equipment and the working environment
-
Liaising with internal clients over their requirements and delivery schedules
Please see full job description here
About you
You will bring
-
Basic literacy and numeracy (e.g. GCSE Maths and English at grade A-C or equivalent)*
-
Basic understanding of Chemistry (GCSE at grade A-C or equivalent)*
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Ability to communicate well, both verbally and in writing.
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Ability to work as part of a team
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Familiarity with Microsoft Office software especially Excel*
-
Good organisational skills and excellent attention to detail*
-
Ability to carry out tasks involving lifting/manual handling particularly at the beginning and end of each day when loading and unloading autoclaves.*
*Minimum Criteria
About Working at the Crick
Our...
Domestic Abuse Trainers and Healthy Relationships Facilitators - Safer Futures
Would you like to be involved in a unique opportunity to be part of a team delivering Domestic Abuse Training to professionals and/or delivering Healthy Relationship's workshops to schools/college's in /Cornwall
Our Cornwall and Isle's of Scilly service Safer Futures are looking for trainers and facilitator's in the Domestic Abuse Service - Safer Futures, Barnardo's?
Do you enjoy working with people and positively impacting their lives?
Are you looking for a role in the Cornwall area?
Do you want to work flexibly at times that suit you with hours that can fit in around family life or other work commitments?
We have a range of sessional worker posts across the service - whether your passion is delivering training to professionals or working with children/young people in our local schools. - We have opportunities for roles that suit you
Safer Futures DA Training and Schools programme.
We deliver the commissioned Healthy Relationships programme in schools and deliver Multi-Agency Domestic Abuse Training to adults in Cornwall and the Isles of Scilly.
We offer a range of training courses, designed for professionals focusing on early intervention.
Our Healthy Relationships Education program provides workshops in schools for children and young people across Cornwall.
Additionally, we offer specialised training for the Voluntary, Health, Social Care, Education and Criminal Justice Sectors. These courses aim to enhance understanding of Domestic Abuse, Coercive Control and the impact of Domestic on Children and more
Healthy Relationships Facilitators Initial Specific Responsibilities:
To deliver Healthy Relationships Workshops to schools across Cornwall, covering Key Stages 1, 2 & 3 (course content and training will be provided) - This will include teacher and parent sessions
- Delivery of the Healthy Relationships training courses to students, teaching and school pastoral staff.
- Evaluate and produce clear and concise reports for the service.
- Ensure your training materials and resources up to date.
- Share regular comms for the service.
- Attend meetings as requested by the Children's Services Manager
- Work with the Children's Services manager and coordinator to ensure a cohesive training programme is in place across Cornwall.
- Assist with the project evaluation process.
Expectations:
- Experience of delivering training to children and young people
- Knowledge of Healthy Relationships and Domestic Abuse
- be skilled at engaging with others and building constructive working relationships
- Be able to negotiate when dealing with potential conflict in a training setting
- Reliability
- Ability to effectively prioritise workload and manage time commitment to working in ways which prioritise the training delivery
- An understanding of safeguarding procedures and the importance of consulting on risk concerns
- Ability to communicate clearly, both orally and in writing, with a range of people, both over the telephone and in person, sometimes over sensitive and/or complex issues
- Ability to manage administration, be computer literate and maintain effective recording system
Domestic Abuse Trainers:
Domestic Abuse and Sexual violence training for professionals - delivers training incorporating a Think Family Approach which is a trauma informed and evidence based framework that secures better outcomes for children, young people and families.
Initial Specific Responsibilities:
-
- Deliver our DA training package to professionals across Cornwall.
- Evaluate and produce clear and concise reports for the service.
- Keep training materials and resources up to date.
- Share regular comms for the service.
- Attend meetings as requested by the Children's Services Manager
- Work with the Children's Services manager and coordinator to ensure a cohesive training programme is in place across Cornwall.
- Assist with the project evaluation process.
Expectations:
- Experience of delivering training
- Excellent knowledge of the affects of domestic violence/abuse on adults and children
- To be empathetic and sensitive to the needs of those reporting to you, treating people...
Would you like to support a youth-focussed, cross-community programme and be part of the world’s largest humanitarian movement?
Could you undertake a range of administrative and service support duties to ensure the overall success of the Humankind programme?
- Provide administrative and practical support to the Humankind Manager relating to all aspects of programme delivery.
- Make bookings and logistical arrangements for programme activities and events.
- Supporting the promotion of the Humankind programme across a range of networks.
- Work with comms team on implementing communications plan promoting programme opportunities and activities.
- Supporting the Humankind Manager in meeting financial reporting requirements for funder.
- Processing expenses, raising invoices and making payments.
- Supporting monitoring and evaluation during programme activities.
- Organising, collating and supporting the reporting of monitoring and evaluation information.
- Proven administration experience, including administering financial processes, knowledge of databases and an ability to analyse information.
- Ability to work on own initiative with minimum supervision.
- Ability to meet deadlines and manage multiple priorities.
- Competence using Microsoft Office programmes, including Word, Excel, Outlook and PowerPoint.
- Experience supporting monitoring and evaluation, including reporting on projects.
- GCSE maths and English (or equivalent).
Interested?
- Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme:Up to 6% contributory pension.
- Learning & Development:A range of career & learning opportunities.
- Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work:Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Vacancy – Relief Advisor / Responder
Accountable to: SOL Connect Team Leader
Salary: £13.50ph
Hours: Relief
Base: Wishaw or Glasgow
General Description
SOL Connect is an established, multi-award-winning digital Technology Enabled Care (TEC) Service that empowers people to live independently in their own homes within the community. Integrating cutting-edge technology with person-centred planning, we collaborate with people to create TEC solutions that enable them to take control of their own care journey.
This is a unique opportunity for a person centred and forward-thinking support practitioner to use their skills to deliver support in a different way.
Job Purpose
Advisor:
As the SOL Connect Advisor you will play a crucial role in ensuring the safety, wellbeing, and independence of the people we support. Providing responsive remote support over our video conferencing HUB, you will apply traditional care and support skills and experience using bespoke technology.
The people that we support may call in using their HUB technology for a chat, some reassurance, or reminders to take medication or lock up at night. Others may call in at times of distress or when their mental health has deteriorated. SOL Connect Advisors possess a unique set of skills that enable them to seamlessly move between calls, delivering compassionate care and support remotely.
Please Note - This position involves extended periods of sitting and screen time.
Responder:
Whilst on shift as the Responder, you will provide out of hours support to the individuals supported by the organisation and contribute to the efforts of Support Ordinary Living to fulfil its mission and purpose.
The role is a night shift-based role and would require the post holder to react as and when required to requests of support from individuals. The role will be based within one of the SOL Offices which are in Glasgow and Wishaw. You would be required to work across all offices on an as and when required basis.
Main Duties of the Post
Provide an out of hours response to the people we work for, responding to
- Alarm activations.
- Personal Care Requests
- Emergency medical support
- Supports after a fall.
- Technical Support
- Safeguarding an individual’s welfare and wellbeing
- Provide support to the SOL Connect team and customers by answering hub calls and providing admin support when not required to offer physical support.
- To demonstrate a sound knowledge and understanding of Sol’s policies and procedures which apply to the day-to-day care of the individual. To demonstrate an ability to work in accordance with these.
- To uphold and safeguard the positive image and reputation of the organisation with all external agencies and contracts.
- To contribute to the organisational processes and systems for monitoring and evaluating quality of service provided to the individual.
Work Pattern
Flexible work schedules available to match your availability, including Day, Back, and Night Shifts.
Key Responsibilities
Responsive care and support: Provide warm, person-centred support to people living with mental illness, addictions, or disability remotely from our base and in line with individual TEC support plans.
Person centred approach: Treat the people we support with compassion, respect, and dignity and maintain high standards of service delivery in line with the National Health and Social Care Standards.
Enablement: Provide support to people to regain skills and maximise their independence by supporting them to set personal goals, fostering a sense of accomplishment and motivation as people progress.
Empowerment and Advocacy: Advocate for the rights and needs of the people we support, empowering them to take control of their TEC journey.
Facilitate connections: Support people to make the most of our technology to help them stay connected with their loved ones and community.
Support Carers: Facilitate arou...