Housekeeper (Bank)

Housekeeper

Ipswich Hospital | Housekeeping | Bank Contract - Ad hoc£12.33 per hour

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

Keeping our Hospitals clean is a big priority for us. We are looking for a Housekeeper who will help us to create a clean, safe and pleasant environment for patients by cleaning and preparing a range of areas, utilising the latest equipment, products and supported by a first-class training programme. You will take pride in your work and undertake a variety of general responsibilities ranging from room cleaning, waste removal, linen collection and deep cleaning.

As a Housekeeper, you will:

• Care about our patients so that you can organise your work and plan your time with assistance from our Heads of Housekeeping to make sure cleaning never gets in the way of a patients’ experience.

• Be friendly, with good communication and customer service skills. This will come in handy when you are working in a team with your colleagues and also when you are interacting with our patients.

• Motivated, friendly and flexible

• Ideally experienced in a similar role, you will be well organised and will ensure that cleaning processes are followed and that the location is clean, pleasant and safe for patients.

• Work closely with the Infection prevention team, reporting incidents to the relevant team members.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health Ipswich Hospital.

Set in over 19 acres of private woodland, Nuffield Health Ipswich Hospital is a haven of tranquillity and repose. Only private patients are treated at Nuffield Health Ipswich Hospital, making us the only purely private hospital in East Anglia and the first within the Nuffield Health Hospitals group. We are currently registered with the Care Quality Commission for 60 beds, with areas of specialty in cataract, cosmetic, gynaecology, imaging & radiology, orthopaedics and urology & men's health Ipswich has a CQC (Care Quality Commission) rating of good.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you. 

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Relevant Stories

Sharing memorable experiences...

Housekeeper

Housekeeper

Location: Skirbeck Court, Boston

Pay rate: £12.31

Contracted hours: 10

ABOUT OUR ROLE

Our Housekeepers play a vital role in maintaining the highest standards of cleanliness in our homes, ensuring that every room and living space is clean, tidy and maintained at all times. A champion for hygiene and infection control within the home, you’ll have access to specialised equipment and materials to ensure you can create a welcoming, safe and comfortable environment for residents, as well as their friends and families. Some of our residents love to join in with simple cleaning and laundry tasks, so you may sometimes find that you have extra help as you carry out your daily routines.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

Situated in the Lincolnshire town of Boston is Skirbeck Court, offering residential and day care to its 38 residents. The home is set in mature gardens, within walking distance of Boston town centre with its twice weekly market and the famous St Botolph’s Church, visible from the grounds at night under its gothic style illumination.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Alongside keeping our colleagues safe withPPE and daily testing

Here are some of the other benefits you’ll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)
• Higher rates of pay at weekends
• A workplace pension
• Free uniform
• Free DBS
• Access to our Employee Assistance Programme
• Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
• Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You’ll be comfortable in an elderly care setting, with the ability to relate to our residents in a caring and sensitive manner.

If you’ve worked in a housekeeping role before, then that’s great as you’ll have a good idea of what to expect. But if housekeeping as a profession is new to you, then don’t worry – we’ll provide all the training you need to start your new career with us. What’s more important to us is that you take pride in your work, you’re good at communicating with people, you enjoy working as part of a team, you’ll be keen to learn and will want to excel at your job every day.

If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Housekeeper within our care homes, then you could be the next to join us. So, apply and get your career started with us today.

#KP3

#IND1

Housekeeper

Housekeeper

Location: Ermine House, Lincoln

Pay rate: £12.31

Contracted hours: 20

ABOUT OUR ROLE

Our Housekeepers play a vital role in maintaining the highest standards of cleanliness in our homes, ensuring that every room and living space is clean, tidy and maintained at all times. A champion for hygiene and infection control within the home, you’ll have access to specialised equipment and materials to ensure you can create a welcoming, safe and comfortable environment for residents, as well as their friends and families. Some of our residents love to join in with simple cleaning and laundry tasks, so you may sometimes find that you have extra help as you carry out your daily routines.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

Ermine House offers compassionate, individualised residential and respite care for up to 44 residents in a homely, comfortable environment. Located on the Ermine Estate in Lincoln, the home is only a mile and a half from the city centre. It is close to local shops, library, church and thriving community. The home benefits from a direct bus route into Lincoln city centre.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Alongside keeping our colleagues safe withPPE and daily testing

Here are some of the other benefits you’ll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)
• Higher rates of pay at weekends
• A workplace pension
• Free uniform
• Free DBS
• Access to our Employee Assistance Programme
• Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
• Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You’ll be comfortable in an elderly care setting, with the ability to relate to our residents in a caring and sensitive manner.

If you’ve worked in a housekeeping role before, then that’s great as you’ll have a good idea of what to expect. But if housekeeping as a profession is new to you, then don’t worry – we’ll provide all the training you need to start your new career with us. What’s more important to us is that you take pride in your work, you’re good at communicating with people, you enjoy working as part of a team, you’ll be keen to learn and will want to excel at your job every day.

If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Housekeeper within our care homes, then you could be the next to join us. So, apply and get your career started with us today.

#KP3

#IND1

Housekeeper

Bank Housekeeper

Location: Lewin House

Pay rate: £12.27

Contracted hours:

ABOUT OUR ROLE

Our Housekeepers play a vital role in maintaining the highest standards of cleanliness in our homes, ensuring that every room and living space is clean, tidy and maintained at all times. A champion for hygiene and infection control within the home, you’ll have access to specialised equipment and materials to ensure you can create a welcoming, safe and comfortable environment for residents, as well as their friends and families. Some of our residents love to join in with simple cleaning and laundry tasks, so you may sometimes find that you have extra help as you carry out your daily routines.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Alongside keeping our colleagues safe withPPE and daily testing

Here are some of the other benefits you’ll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)
• A workplace pension
• Free uniform
• Free DBS
• Access to our Employee Assistance Programme
• Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
• Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You’ll be comfortable in an elderly care setting, with the ability to relate to our residents in a caring and sensitive manner.

If you’ve worked in a housekeeping role before, then that’s great as you’ll have a good idea of what to expect. But if housekeeping as a profession is new to you, then don’t worry – we’ll provide all the training you need to start your new career with us. What’s more important to us is that you take pride in your work, you’re good at communicating with people, you enjoy working as part of a team, you’ll be keen to learn and will want to excel at your job every day.

If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Housekeeper within our care homes, then you could be the next to join us. So, apply and get your career started with us today.

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CIMPSA

Description

The Audit and Probity Committee reports directly to CIMSPA’s Board of Trustees and is a crucial part of our governance structure, overseeing our risk landscape. By ensuring that risk is adequately managed and that the organisation is governed with integrity, the committee guides CIMSPA’s strategic decision-making processes. Alongside this, the committee provides oversight, challenge and scrutiny across a range of areas, including our internal controls and our financial performance and management.

We are looking for someone who shares our belief in our vision and who is committed to the highest levels of governance, risk management and assurance. However, an in-depth knowledge of the sport and physical activity sector is not essential.

Specialisms

Based on the committee’s annual skills review, we have identified the following specialisms as a priority for recruitment:

• Government and policymaking
• Legal and regulatory

Therefore, we are seeking to appoint a committee member with significant experience in at least one of these areas.

Core Skills

We also expect all committee members to have significant experience in one or more of the following:

• Finance

• Audit and risk
• Governance and compliance
• Our system interventions (as detailed in our strategy)
• Business and commercial
• Digital

Key responsibilities include but are not limited to:

• Ensuring that the committee fulfils its purpose as stated in its Terms of Reference.
• Ensuring that the committee complies with CIMSPA’s Charter and Statutes, charity law, company law and all other relevant legislation/regulations as they relate to the committee.
• Managing CIMSPA’s resources responsibly and honestly, with a duty of prudence.
• Working in partnership with CIMSPA’s CEO or senior leadership team to ensure the strategic aims of the organisation are achieved as they relate to the committee, maintaining a management and oversight role.
• Ensuring that the committee is accountable.

Please to view the job description for more information.

Closing date for applications: Monday 2nd March 2026 at 9am

Provisional date for virtual interviews:  Monday 16th March 2026

Godstowe

Level 3 Nursery Assistant
Job Description

Job purpose

•  To provide inclusive play and learning opportunities for all children attending the Nursery

•  To maintain a safe, stimulating and enjoyable environment for all children.

Duties and responsibilities

Main duties and responsibilities are indicated below. Other duties of an appropriate level and nature may
also be required, as directed by the headteacher.

Job specification

Early Years Childcare and Education

•

Implement and deliver the EYFS curriculum in accordance with the children’s social, emotional,
physical and intellectual needs.

•  To keep informative, accurate and up to date records and assessments, including records of

progress and any behavioural and developmental reports, using iPads. Observations are recorded
on Nursery iPads using the Tapestry online learning journal. Contribute towards reports that are
completed from a template twice a year.

•  To carry out any recommendations made following regulatory inspections.
•  To work within the setting’s policies and procedures.
•  To respond to each child’s need for individual care and attention and provide a high level of care

and supervision that will enhance the children’s general health and well-being.

•  To act as a Key Person to a group of children and to ensure their needs are reflected in the

planning of routines and activities. To support the work of other staff in their role as key person as
required.

•  To liaise closely with parents and carers as a Key Person: informing parents of their children’s

progress and encouraging them to become involved in their children’s learning.

•  To be aware of children’s special educational needs and disabilities, and work with other staff and

external agencies to support these children effectively.

•  To liaise and work in partnership with other agencies, both statutory and voluntary where

appropriate.

•  To promote positive values, attitudes and good child behaviour, dealing promptly with conflict and

incidents in line with established policy and encouraging children to take responsibility for their own
behaviour

•  To undertake any reasonable duties as directed by the Head of Nursery, Head of Early Years or

Senior Leadership Team.

•  To take a twice weekly aftercare duty from 4pm-5.25pm once per week.
•  To supervise lunch duties once per day.
•  Attend any training as required.

PERSON SPECIFICATION

Qualification/Skill Required

Essential

Desired

Experience of working in a Nursery setting or other similar experience.

NVQ Level 3 or equivalent.

A willingness to obtain further qualifications or do relevant training.

Enhanced DBS.

A good, sound knowledge and understanding of EYFS

Sound understanding of child development and of children’s needs and
current legislation relevant to the Early Years.

Ability and experience of implementing an Early Years curriculum, taking into
account the SEND Code of Practice, child protection procedures, religious and
cultural diversity and equal opportunities considerations.

Strong time management skills and ability to prioritise workload.

Ability to foster strong working relationships with staff, volunteers and other
professionals.

Ability to work with parents and encourage their involvement.

x

x

x

x

x

x

x

x

x

x

Ability to communicate effectively in a variety of ways, verbally and in writing.

x

Computer literacy, including experience using Word (or similar) for reports and
tablets (for using Tapestry online learning journal)

Able to work on own initiative and influence good practice though own
example.

Caring attitude and a friendly, flexible approach.

Creative

A great sense of humour

First aid qualification.

Food hygiene qualification.

x

x

x

x

x

x

x

Housekeeper (Bank)

Housekeeper (Bank)

Chichester | Hospital | Bank Contract - Ad hoc

£12.58 per hour

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

Keeping our Hospitals clean is a big priority for us. We are looking for a Housekeeper who will help us to create a clean, safe and pleasant environment for patients by cleaning and preparing a range of areas, utilising the latest equipment, products and supported by a first-class training programme. You will take pride in your work and undertake a variety of general responsibilities ranging from room cleaning, waste removal, linen collection and deep cleaning.

As a Housekeeper, you will:

• Care about our patients so that you can organise your work and plan your time with assistance from our Heads of Housekeeping to make sure cleaning never gets in the way of a patients’ experience.

• Be friendly, with good communication and customer service skills. This will come in handy when you are working in a team with your colleagues and also when you are interacting with our patients.

• Motivated, friendly and flexible

• Ideally experienced in a similar role, you will be well organised and will ensure that cleaning processes are followed and that the location is clean, pleasant and safe for patients.

• Work closely with the Infection prevention team, reporting incidents to the relevant team members.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.  

Join Nuffield Health and create the future you want, today. 

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview....

Nursery & Crèche

Nursery Assistant Practitioner (Bank)

Nursery Assistant Practitioner

Crawley FWC | Childcare | Bank | Ad Hoc |

£12.58 per hour

Are you about to leave school/college with a qualification in childcare or have some childcare experience? Are you looking for a great start / next step to your childcare career? Then look no further.

Our Nuffy Bear Day Nursery is seeking a Nursery Assistant Practitioner to be based at Crawley FWC in our Nuffield Health gym.

This is a fantastic opportunity to be a part of the brilliant nurseries inside the UK’s largest Healthcare Charity. We’re Ofsted registered and we follow the Early Years Foundation Stage. We offer a unique range of wellbeing care for children helping them to achieve the best possible start in life.

If the smile of a job well done is important to you, joining us as an apprentice and we will give you the chance to learn by working with some of the best.

As part of your application for this role, you will require an enhanced DBS check.

As a Nursery Assistant Practitioner, you will: 

• Work closely with the small team at our Nuffy Bear Day Nursery
• Help deliver full day care, sessional care and pre-school for ages 3 months to 5 years

• Focus on supporting high-quality care, education, health and wellbeing
• Help children achieve the best possible start in life
• Maintain great communication with parents and carers
• Complete a Paediatric First Aid qualification

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.  

Join Nuffield Health and create the future you want, today.   

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.   

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Physiotherapy

Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualitie...

Consultant (organic agriculture)

Consultant (organic agriculture)

Are you an expert in the organic agriculture sector? Do you have an understanding of saffron production, preferably in Afghanistan?

Then we want to hear from you.

Hand in Hand is looking for expertise in the organic agriculture sector. Two of our partner companies in Afghanistan were recently awarded full EU organic certification.

Now, we are looking for an individual or agency to provide expert advice to us and our partner companies in Afghanistan. We need proven skills in the production, cultivation and harvesting of this valuable spice.

• If you have a solid track record helping farmers and organic agricultural businesses with good practice
• If you are familiar with EU regulations and certification and
• if you are available to support saffron producers in one of the world’s most challenging contexts, then we would like to discuss our project with you.

This consultancy can be delivered remotely from anywhere in Europe, but we are able to support travel to the region.

We urgently need to advise and support our partners pre-harvest 2025 (Nov/Dec); in the long-term, we are keen to consider the design and development of a manual for other companies who want to convert to organic in the region.

For more information, please contact Kathryn on kkelly@hihinternational.org

Consultant (organic agriculture)

Online / remote

Consultant (agriculture)

To be agreed

Consultancy

ASAP

An exciting opportunity has arisen for an Evening Housekeeper to join our dedicated team at Willen Hospice.

As a key member of our Housekeeping team, you’ll play a vital role in maintaining a clean, safe, and welcoming environment across all Hospice areas, including our Wellbeing Centre and clinical spaces.

What You’ll Do:

✅ General cleaning such as vacuuming, mopping, and dusting

✅ Cleaning of patient and family rooms, communal areas, offices, and bathrooms

✅ Replenishing supplies and maintaining cleaning equipment

✅ Conducting deep cleans and infection control procedures

✅ Recording fridge temperatures and maintaining linen stocks

What You’ll Need:

• Previous Cleaning experience ideally in a Clinical setting
• NVQ Level 2 Infection Control or willing to work towards
• Reliable, flexible, and hard-working
• A team player with good communication and interpersonal skills
• Organised with attention to detail

About us

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.

An exciting opportunity has arisen for an Evening Housekeeper to join our dedicated team at Willen Hospice.

As a key member of our Housekeeping team, you’ll play a vital role in maintaining a clean, safe, and welcoming environment across all Hospice areas, including our Wellbeing Centre and clinical spaces.

What You’ll Do: 

✅ General cleaning such as vacuuming, mopping, and dusting

✅ Cleaning of patient and family rooms, communal areas, offices, and bathrooms

✅ Replenishing supplies and maintaining cleaning equipment

✅ Conducting deep cleans and infection control procedures

✅ Recording fridge temperatures and maintaining linen stocks

What You’ll Need: 

• Previous Cleaning experience ideally in a Clinical setting

• NVQ Level 2 Infection Control or willing to work towards

• Reliable, flexible, and hard-working

• A team player with good communication and interpersonal skills

• Organised with attention to detail

About us 

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.

Attractions - Assistant

Job Description

About the Trust 

We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you?  

Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year.

Based: Trevor Basin Visitor Centre, LL20 7TY.

Salary: £24,782 pro rata

Working Hours:  Annualised hours 1162 per year, Monday to Sunday.

Our World Heritage Site Visitor Centre is a thriving and historic visitor attraction in North Wales, close to Wrexham and Llangollen, and we want to ensure that all our visitors have a fantastic welcome and a memorable visit. We have exciting activities and events all year round and are looking to recruit people with a strong customer service focus, a welcoming approach, and the flexibility to work on our welcome desk, servicing customers in our on-site visitor centre, to ensure that every visitor has a memorable experience.

As an Attraction Assistant you will be working in the visitor centre offering a wonderful warm welcome to visitors from all over the world.  Your focus is to ensure that every visit is memorable. The role is incredibly diverse and will include welcoming tour groups, selling popular merchandise, assisting with events and activities, cleaning and restocking the visitor centre, engaging with boaters, and working very closely with volunteers.

There will be an element of administration in this role, you will be expected to assist the Visitor Services Manager with inputting invoices, generating stock and leaflet orders, social media posts and banking reconciliation. You will also assist in supervising a team of volunteers and take responsibility for site safety while on duty. 

Skills, knowledge & experience: 

If you care about ensuring a memorable visitor experience, we'd love to hear from you. You will be working 3 to 5 days a week over the summer months and 1 to 3 days during the winter months, this will include working weekends and bank holidays. Full training & uniforms will be provided.

Responsibilities of the role will include: 

• Provide a warm welcome and a positive customer experience.
• Selling retail items, credit card and cash handing, including cashing up.
• Promotion and assisting on the delivery of events and activities across the World Heritage Site.
• Flexible approach to the rota to work across departments involving welcome desk, retail and administration.
• Ensure retail stock is kept up to date, replaced, recorded, and help to prepare any stocktaking counts.
• Take a lead on creating and scheduling social media posts on Facebook and Instagram.
• Inputting of invoices and banking reconciliations onto the till system.
• Assist in supervising a team of volunteers.
• Take responsibility for site safety while on duty and act as a Safety Representative.

About you

If you'd love to work in a unique, fun and engaging busy visitor attraction with a pretty special iconic status, then this may be just the environment for you.

You'll understand how the role you play in every customer contact can really have an impact on their enjoyment of their visit to us - whether holiday, special event, educational day out or quick visit for with friends. You are able to work through the week, but understand that the weekends, bank holidays and school holiday periods are when you are most likely to work.

Skills & Experiences: 

• Relevant experience in a similar customer facing environment (e.g retail, hospitality), however...