Higher Level Support Worker

Closing Date: 25/06/2026

Location: Horizons North Shields, Waterville Road, North Shields, Newcastle upon Tyne, NE29 6UR

Who Are We?

The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide.

We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.

Hedley’s Horizons provides adults with disabilities day opportunities and activities that promote the ethos of lifelong learning and the importance of wellbeing in adult life. Hedley’s Horizons is a busy, vibrant and varied environment that supports disabled adults with cerebral palsy, communication and sensory impairments and complex learning needs including those with Autism Spectrum Conditions. We offer a choice of activities that meet peoples’ aspirations, needs and preferences, thus offering a very individual programme with support from a highly skilled and dedicated staff team.

The Role

Please note we do not offer sponsorship, applicants must have the right to work in the UK.

We are looking to recruit an experienced Higher Level Support Worker to be based at Hedley’s Horizons service in Forest Hall The role will involve assisting the activity lead and helping to support in the delivery of activities within the groups. This site offers a provision to meet the needs of people with Autism Spectrum Conditions.

Hedley’s Horizons helps to support individuals to participate in a variety of activities and enterprise sessions. It offers a busy, vibrant, and varied environment that supports adults with disabilities such as autism, communication and sensory impairments and complex needs.

The role will involve working

Mondays 8.45 – 4.15pm

Tuesdays 8.45 – 4.00pm

Wednesdays 8.45 – 4.00pm (6.00pm once every 4 weeks)

Thursdays 8.45- 4.00pm

Fridays 8.45 – 4.00pm

It is important to be a real team player. Flexibility with an ability to adapt and respond to evolving situations is an important skill for our team that helps us maintain the highest level of care and support. Due to the nature of this role a minimum of 2 years experience working as a support worker is essential and experience of working with individuals with ASC or PMLD would be desirable.

If you think you have what it takes to join our team, we would love to hear from you

Please click here for the job description

Why Work for Us

Hedley’s Horizons encourages career development and progression. We run a robust training programme and we also have development opportunities both within the service and across the wider Foundation.

We also offer the following benefits to staff:

23 days annual leave plus bank holidays off, rising to 28 days after 5 years service (pro-rata for part-time staff)
Social working hours (Monday – Friday)
Loyalty awards starting at 2 years’ service
Access to a rewards scheme designed to save money on shopping
Access to Blue Light Card
Contributory Pension Scheme
Induction and ongoing training
Employee Assistance Programme
Cycle to Work Scheme
Wellbeing support (including occupational health, physio services and counselling services)
Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)

Click here for more information on the benefits available: https://www.percyhedley.org.uk/work-with-us/

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.

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