Vacancy: Seasonal Security Officer

Purpose of role:

The role’s principal duty is responsibility for the security of Mount Stuart House and other associated buildings, staff and visitors, working within the Security team.

Reports to:

Head of House

Salary, Hours and Length of Contract:

£13.45 per hour

40 hour working week: 5 days from 7, working every third weekend

April 1 2026 to October 18 2026

Key Responsibilities

Maintain and ensure the security of the site and collections

Support the smooth operation of the visitor and event business

Support the front of house team during peak periods (assistance with on the floor stewarding, lift operations)

Monitor CCTV and fire safety systems

Maintain the exterior of the house and courtyard areas to a high standard

Provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers

Assist with on site production and break down of events and exhibitions

Be a primary contact for the site’s radio communications

Be a primary contact within the team for facility management including patrols and weekly checks

Additional Responsibilities

Serve as an ambassador for the Trust

Provide support and information to other departments

Skills and Experience:

Evidence of exceptional customer service in a fast paced environment

Excellent communication and interpersonal skills demonstrated with a broad range of people

Ability to remain calm under pressure

Ability to handle all situations with patience, tact and diplomacy

Management of client confidentiality

Enjoy working with the general public

Flexible approach to working hours

Demonstrate a proactive, can-do attitude

Ability to respond quickly to situations and prioritise appropriately

Applications can be made by sending a c.v. and cover letter to fiona@mountstuart.com

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